Jobs at Micro Center

Serves as the primary HR business partner for 7–9 retail locations, advising store leaders on employee relations, investigations, performance management, policy interpretation, talent strategy, succession planning, engagement, retention, compliance, and leadership development. Analyzes workforce metrics, facilitates training, supports recruiting, and acts as a change advisor. The role is store-based with travel of up to 40% across the Midwest and Western United States.

Serves as the primary HR business partner for 7–9 retail locations, advising leaders on employee relations, investigations, performance management, talent development, succession planning, engagement, recruiting, retention, compliance, and organizational change. Analyzes workforce metrics, facilitates training, and provides hands-on store support through regular regional travel of up to 40%.

Diagnoses and documents Apple hardware and software issues, communicates with customers about repairs and estimates, and processes service transactions. Maintains Apple scheduling and AST systems, tracks inventory, supports merchandising and store operations, reports customer satisfaction metrics, and trains apprentice technicians toward Apple certifications. Requires technical certifications, customer service skills, Microsoft Office proficiency, physical stamina, and flexible availability.

Reviews and audits sales tax exemption certificates and untaxed transactions across multiple states. Maintains documentation, files reports, assists with monthly and quarterly sales tax returns and state audits, and produces ad hoc reports. The role also performs administrative filing and mailing duties while collaborating with retail stores and internal departments to support sales tax compliance.

Creates and manages daily social media content across Instagram, Twitter, Facebook, TikTok, YouTube, and Twitch. Responsibilities include building content calendars, scheduling and publishing posts, moderating communities, proofreading copy, coordinating promotions and contests, engaging customers, tracking technology and social trends, collaborating cross-functionally, and compiling analytics reports.

Leads CRM and customer data strategy for an omnichannel retail organization. Oversees acquisition, retention, lifecycle marketing, personalization, segmentation, loyalty, customer data quality, platform integrations, and geo-targeting across digital and store channels. Manages Bloomreach and related CRM technologies, tracks omnichannel KPIs, drives BOPIS and store conversion, and leads a CRM and lifecycle marketing team while partnering cross-functionally with marketing, stores, merchandising, e-commerce, IT, digital, analytics, and customer support.