Jobs at Micro Center

Diagnose and repair Apple hardware and software, communicate estimates and repairs to customers, maintain service transactions and certifications, train apprentice technicians, manage scheduling and AST server, meet productivity and customer satisfaction goals, and support store operations.

Lead and manage the infrastructure and networking team to maintain secure, high-performance LAN/WAN/SAN and wireless environments, enforce PCI security standards, design cloud-native solutions, oversee business continuity and capacity planning, evaluate emerging technologies, and collaborate with development and security teams to deliver large-scale infrastructure projects across multi-site retail locations.

The Director of CRM leads customer data strategy, enhancing acquisition and retention through omnichannel approaches and cross-department collaboration.

Serve as the technical expert and trainer for custom PC builds, overseeing build quality, QA, training, inventory of tools/components, and customer presentations while tracking build KPIs and maintaining SOPs and a clean work area.

Assemble and reconcile inventory, cost of sales, and merchandise accounting data. Prepare inventory adjustments, vendor allowances, price protections, GL entries, daily wires, and reporting. Support physical inventory counts three times yearly and assist Inventory Control Manager with reconciliations, process improvements, and cross-functional communication.

Diagnose and repair Apple hardware and software, communicate estimates and updates to customers, meet service productivity and satisfaction goals, maintain certifications and service systems (AST), train apprentice technicians, manage appointment scheduler, and support store operations and inventory.

The Accounts Receivable Associate manages the A/R cycle, including invoicing, collections, account maintenance, and customer account setup while ensuring accurate financial records and effective communication with clients.