Teams at Micro Center

Manages category analysis and demand forecasting across sales, inventory, margin, markdowns, stores, channels, and time periods. Develops SKU-level forecasts, monitors inventory health, evaluates trends and promotions, and identifies opportunities to improve sales, margins, inventory turns, and markdown performance. Partners with merchants and buyers on assortment, pricing, vendors, and promotions while preparing business reviews, KPI dashboards, forecasts, and executive recommendations. Maintains planning tools, product hierarchies, data integrity, and reporting processes.

Creates and manages daily social media content across Instagram, Twitter, Facebook, TikTok, YouTube, and Twitch. Responsibilities include building content calendars, scheduling and publishing posts, moderating communities, proofreading copy, coordinating promotions and contests, engaging customers, tracking technology and social trends, collaborating cross-functionally, and compiling analytics reports.

Leads CRM and customer data strategy for an omnichannel retail organization. Oversees acquisition, retention, lifecycle marketing, personalization, segmentation, loyalty, customer data quality, platform integrations, and geo-targeting across digital and store channels. Manages Bloomreach and related CRM technologies, tracks omnichannel KPIs, drives BOPIS and store conversion, and leads a CRM and lifecycle marketing team while partnering cross-functionally with marketing, stores, merchandising, e-commerce, IT, digital, analytics, and customer support.