SOCIAL MEDIA SPECIALIST

Posted Yesterday
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Hilliard, OH, USA
In-Office
Mid level
Retail
The Role
Creates and manages daily social media content across Instagram, Twitter, Facebook, TikTok, YouTube, and Twitch. Responsibilities include building content calendars, scheduling and publishing posts, moderating communities, proofreading copy, coordinating promotions and contests, engaging customers, tracking technology and social trends, collaborating cross-functionally, and compiling analytics reports.
Summary Generated by Built In

MICRO CENTER is the nation’s leading computer and electronics big box retailer, offering more than 40,000 top technology products. For over 45 years, our success has been driven by unmatched expertise, a passion for innovation, and a steadfast commitment to exceptional customer service.

Joining Micro Center means more than working in retail—it’s an opportunity to be at the forefront of fast-growing tech, including edge AI, advanced 3D printing, robotics, and emerging maker solutions shaping the future.

At Micro Center, Passion, Energy, and Commitment aren’t just words—they’re how we work, grow, and win together. We take pride in creating long-term customer relationships and cultivating a workplace where associates are supported, empowered, and valued. Our teams play a hands-on role in bringing complex and cutting-edge solutions to life for our customers, making technology approachable and impactful every day.

About the Role

We are currently seeking a self-motivated, results-oriented Social Media Specialist. At Micro Center, our core promise is to take care of our associates and customers—a commitment that continues to drive our success. If you’re energized by innovation and excited to lead in an environment centered on the future of AI, robotics, and next-generation technology, this is your opportunity to grow your career at the intersection of retail and innovation.

What You’ll Do

  • Create daily static posts, stories, and short form content (partnering with the video content team) across all Micro Center Social Media channels.
  • Build social media calendar in partnership with the Integrated Marketing Specialist for all social platforms including but not limited to Instagram, Twitter, Facebook and TikTok
  • Daily moderation (e.g. scheduling, publishing, and community engagement) of all social platforms including but not limited to Instagram, Twitter, Facebook and TikTok
  • Planning, scheduling, proofreading copy and properly executing content across all social channels, including cross-channel marketing promos, contests and giveaways
  • Stay up-to-date on technology, PC building, electronics, AI, 3D printing and social media trends and develop current and relevant content ideas
  • Work cross-functionally with the Integrated Marketing Specialist, Influencer Specialist, video team, written content team, buyers, customer service, and store operations to maximize customer experience
  • Manage community relationships, engagement with customers across all platforms, and coordinate with customer service for customer outreach and inquiries
  • Compiling social media analytics and reports as needed

What We’re Looking For

  • Bachelor’s Degree or equivalent in business, marketing, communications or other related field.
  • Minimum 3-5 years of experience in social media and content creation for a consumer brand
  • Experience working with social media platforms (Including but not limited to Instagram, Facebook, Twitter, YouTube, Twitch, TikTok) and a solid understanding of various marketing tools
  • A passion and extensive knowledge of technology trends as they relate to PCs, PC building, gaming, electronics, AI, 3D printing and other products is a must.
  • Ability to work in a fast-paced environment and adjust priorities accordingly
  • Excellent problem solving and analytical skills with a vigilant attention to detail
  • Strong copywriting, editing and proofreading skills
  • Hands-on and results-oriented personality; someone who enjoys seeing through projects from ideation to completion
  • Strong ability to build relationships - a great team player with a positive attitude; but can also work independently

Benefits That Support Your Growth and Well‑Being

At Micro Center, we’re committed to taking care of our associates so they can thrive—both at work and in life. Our comprehensive benefits package includes:

  • Medical, Dental & Vision Coverage for regular full‑time associates
  • Competitive Employee Discount, including our Friends & Family Discount Program
  • Tuition Reimbursement and Education Savings Opportunities to support continuous learning
  • Paid Time Off for regular associates to rest, recharge, and take care of what matters most
  • 401(k) Retirement Plan with Company Match to help you plan for the future
  • Industry‑Leading Vendor and Company Training to build your skills and product expertise
  • Clear Career Growth and Advancement Opportunities across the organization

Why Micro Center

Our core promise is to take care of our associates and our customers. That commitment has guided our culture, our growth, and our success for more than four decades—and it’s what makes Micro Center a truly exceptional place to build your career.

Micro Center is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Skills Required

  • Bachelor's degree or equivalent in business, marketing, communications, or a related field
  • 3-5 years of social media and consumer-brand content creation experience
  • Experience with Instagram, Facebook, Twitter, YouTube, Twitch, TikTok, and marketing tools
  • Extensive knowledge of PCs, PC building, gaming, electronics, AI, 3D printing, and technology trends
  • Ability to work in a fast-paced environment and adjust priorities
  • Excellent problem-solving and analytical skills with strong attention to detail
  • Strong copywriting, editing, and proofreading skills
  • Ability to manage projects from ideation through completion
  • Strong relationship-building, teamwork, and independent work abilities
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The Company
HQ: Hilliard, OH
2,124 Employees
Year Founded: 1979

What We Do

Micro Center is the nation’s leading computer and electronic device retailer. Our technology super store has an industry-leading 40,000+ selection of premier brands and the most knowledgeable staff in the business. Founded in 1979 in Columbus, Ohio, we have grown steadily and profitably to a nationwide presence. Our brick-and-mortar stores attract a wide range of customers – from casual to tech-savvy – with highly trained associates who offer technical solutions in an immersive shopping environment. Micro Center has been ranked by one of the leading consumer advocacy magazines as a top walk-in store to purchase a PC based on selection, service and pricing!

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