Jobs at Michael Kors

Supports EMEA retail and corporate financial planning and analysis through sales and KPI reporting, month-end reviews, budgeting, forecasting, P&L consolidation, cost management, business partnering, capital expenditure analysis, and financial modeling. Maintains Hyperion planning and reporting tools, supports SOX controls, improves reporting processes, and provides insights for senior decision-makers across retail, wholesale, concessions, and e-commerce.

Supports digital commerce and site merchandising across Michael Kors EMEA websites. Responsibilities include coordinating product launches, catalog uploads, promotions, website audits, email validation, KPI reporting, performance analysis, and conversion optimization. The role collaborates with US web merchandising, production, buying, and digital commerce teams to ensure accurate and timely online execution.

Manage end-to-end email and SMS campaigns across EMEA, including briefing, personalization, audience segmentation, testing, scheduling, quality control, and performance reporting. Use Oracle Responsys and Dynamic Yield to deliver targeted customer experiences, analyze campaign trends, optimize results, and coordinate with creative, ecommerce, retail marketing, analytics, and other regional teams.

Lead ecommerce retouching for still-life and on-figure fashion imagery, ensuring color accuracy, product integrity, and premium brand standards. Guide two retouchers, review offshore partner work, and collaborate with photographers, art directors, and content operations. Develop AI imaging prompts, evaluate generated outputs, identify appropriate AI use cases, and help create scalable workflows combining automation, offshore production, and internal editing.

Manages high-volume ecommerce imagery operations, including shotlist creation, asset intake, metadata validation, version control, content readiness, and production tracking. Partners with studio, photography, retouching, product setup, and content teams to ensure accurate imagery moves efficiently from capture to site. Provides workflow guidance and task prioritization for a Content Operations Coordinator while maintaining documentation, standards, and scalable digital asset management processes.

Analyze customer behavior, engagement, and purchasing patterns to generate actionable marketing insights. Build and validate audience segments in Amperity using SQL and Snowflake, ensuring data accuracy, governance, GDPR compliance, and campaign readiness. Evaluate campaign performance, support A/B testing, troubleshoot discrepancies, and communicate recommendations to marketing and business stakeholders. Partner across Brand, Digital, Retention, Stores, Clienteling, Legal, and IT Security teams to translate business needs into data-driven customer activation strategies.

Manages creative project intake, prioritization, timelines, workflows, budgets, resources, production calendars, and final asset delivery. Coordinates art, fashion, editorial, events, public relations, post-production, and e-commerce teams and external partners. Tracks project metrics and capacity, identifies risks and bottlenecks, communicates stakeholder updates, and optimizes creative production workflows. The role also supports photoshoot production, vendor management, approvals, and team delegation in a fast-paced fashion environment.

Configure, test, and support Workday HCM across EMEA, manage business processes, handle reporting and data analysis, troubleshoot system issues, lead requirements gathering and HRIS projects, maintain data integrity and audits, and partner with stakeholders to improve system functionality.

Consolidate global actuals, forecasts, and budgets; maintain corporate financial models; analyze variances, trends, risks, and opportunities; prepare management and Board reporting; support earnings releases, financial systems projects, long-range planning, Hyperion users, accounting close activities, and ad hoc FP&A analysis.

Manage monthly forecasting, budgeting, and analysis for the US Wholesale divisions while mentoring a Financial Analyst and developing financial presentations for executives.

Execute and QA digital content and promotions across Michael Kors websites. Coordinate briefs, trackers, and cross-functional handoffs; maintain content calendars, perform site walkthroughs, and support analytics and seasonal recaps.

Write on-brand romance and promotional copy across web, email, site banners, retail signage and social. Support editorial strategy, QA, and cross-team collaboration to maintain luxury tone and seasonal messaging for Michael Kors and outlet channels.

Perform FP&A duties for US Wholesale and Global Brand: support budgeting, monthly forecasts, expense planning, month-end/quarter-end close, journal entries, consolidate and reconcile global financial reporting, analyze trends, prepare executive reviews, and handle ad-hoc projects while partnering with business stakeholders to identify risks and opportunities.

Support planning and executing operational, financial, compliance, ESG, and IT audits across global units. Perform risk assessments, document findings, prepare audit reports, recommend improvements, support ESG controls, and assist with investigations and special projects.

Lead North America consumer marketing strategy across retail, wholesale, and marketplace channels. Own budget and investment strategy, performance marketing, brand campaigns, CRM and lifecycle, measurement (MMM/MTA), social commerce and clienteling, agency ecosystem, and a multi-disciplinary team to drive customer acquisition, retention, brand equity, and revenue growth.

Lead and manage IT helpdesk and infrastructure operations across corporate, retail, DCs, and remote users in Japan. Oversee outsourced vendors, ensure SLA-driven incident resolution, maintain infrastructure availability, drive change/incident/problem management, support retail POS and network environments, lead infrastructure projects and compliance (PCI DSS), and liaise with global IT and business stakeholders.

Lead local HR operations and partner with site leadership to deliver compliant, people-focused HR services. Manage employee relations, performance cycles, Works Council consultations, recruitment support, HR administration, payroll validation, and a small HR team while aligning local practices with Dutch law and global HR frameworks.