Jobs at Michael Kors

The Global Celebrity Relations Manager develops and executes celebrity relations strategies for luxury fashion brands. Responsibilities include managing celebrity, stylist, publicist, and entertainment relationships; overseeing celebrity dressing, VIP events, talent partnerships, logistics, vendors, budgets, and global coordination; and tracking media and social performance. The role collaborates with PR, marketing, design, merchandising, social media, and events teams while supervising support staff and maintaining talent, sample, and reporting systems.

Manage accounts payable, travel and entertainment expenses, payment processing, and general accounting with an offshore managed service provider. Review monthly close activities, troubleshoot financial operations issues, improve process efficiency, maintain internal controls, and support the Head of Finance and Accounting with reporting and ad hoc work in a global, bilingual environment.

Provides day-to-day HR operational support across the employee lifecycle in the EMEA region. Maintains employee records and HR systems, supports onboarding and offboarding, produces reports and dashboards, assists with Legion time and attendance implementation, advises managers and employees, and ensures compliance with policies, data protection, and employment legislation.

Provides operational HR support across the EMEA employee lifecycle, including onboarding, offboarding, employee records, HR systems administration, reporting, compliance, and manager support. The role also supports implementation and administration of the Legion time and attendance system, user acceptance testing, data validation, payroll coordination, issue resolution, and process improvement. Fluency in English plus French, Italian, or Spanish is required.

Leads the UX vision, strategy, roadmap, standards, and design direction for Michael Kors digital storefront experiences. Partners with Product, Technology, Analytics, Creative, Content, and Marketing to improve customer journeys, usability, conversion, and engagement. Uses research, experimentation, analytics, and market insights to guide decisions; presents recommendations to leadership; establishes accessibility and design-system practices; and coaches a UX team member while managing workload and resources.

Lead EMEA digital marketing strategy, performance, and investment across paid search, SEO, paid social, display, affiliates, influencer, and emerging commerce channels. Manage budgets, forecasting, measurement, media mix modeling, agency relationships, and a team of six specialists. Serve as the senior paid search expert, optimize campaigns and product feeds, translate analytics into recommendations, and partner with Ecommerce, Brand, CRM, Analytics, Finance, and Global teams to drive profitable growth.

Write and refine on-brand copy for ecommerce websites, product pages, landing pages, emails, automated customer journeys, and new digital experiences. Create SEO-optimized content, proofread and QA campaigns, maintain brand voice, and collaborate with Ecommerce, Design, Marketing, CRM, and SEO teams. Manage multiple projects within a fast-paced fashion calendar and contribute to messaging, positioning, and long-term content strategy.

Supports EMEA retail and corporate financial planning and analysis through sales and KPI reporting, month-end reviews, budgeting, forecasting, P&L consolidation, cost management, business partnering, capital expenditure analysis, and financial modeling. Maintains Hyperion planning and reporting tools, supports SOX controls, improves reporting processes, and provides insights for senior decision-makers across retail, wholesale, concessions, and e-commerce.

Supports digital commerce and site merchandising across Michael Kors EMEA websites. Responsibilities include coordinating product launches, catalog uploads, promotions, website audits, email validation, KPI reporting, performance analysis, and conversion optimization. The role collaborates with US web merchandising, production, buying, and digital commerce teams to ensure accurate and timely online execution.

Manage end-to-end email and SMS campaigns across EMEA, including briefing, personalization, audience segmentation, testing, scheduling, quality control, and performance reporting. Use Oracle Responsys and Dynamic Yield to deliver targeted customer experiences, analyze campaign trends, optimize results, and coordinate with creative, ecommerce, retail marketing, analytics, and other regional teams.

Lead ecommerce retouching for still-life and on-figure fashion imagery, ensuring color accuracy, product integrity, and premium brand standards. Guide two retouchers, review offshore partner work, and collaborate with photographers, art directors, and content operations. Develop AI imaging prompts, evaluate generated outputs, identify appropriate AI use cases, and help create scalable workflows combining automation, offshore production, and internal editing.

Analyze customer behavior, engagement, and purchasing patterns to generate actionable marketing insights. Build and validate audience segments in Amperity using SQL and Snowflake, ensuring data accuracy, governance, GDPR compliance, and campaign readiness. Evaluate campaign performance, support A/B testing, troubleshoot discrepancies, and communicate recommendations to marketing and business stakeholders. Partner across Brand, Digital, Retention, Stores, Clienteling, Legal, and IT Security teams to translate business needs into data-driven customer activation strategies.

Manages creative project intake, prioritization, timelines, workflows, budgets, resources, production calendars, and final asset delivery. Coordinates art, fashion, editorial, events, public relations, post-production, and e-commerce teams and external partners. Tracks project metrics and capacity, identifies risks and bottlenecks, communicates stakeholder updates, and optimizes creative production workflows. The role also supports photoshoot production, vendor management, approvals, and team delegation in a fast-paced fashion environment.

Configure, test, and support Workday HCM across EMEA, manage business processes, handle reporting and data analysis, troubleshoot system issues, lead requirements gathering and HRIS projects, maintain data integrity and audits, and partner with stakeholders to improve system functionality.

Consolidate global actuals, forecasts, and budgets; maintain corporate financial models; analyze variances, trends, risks, and opportunities; prepare management and Board reporting; support earnings releases, financial systems projects, long-range planning, Hyperion users, accounting close activities, and ad hoc FP&A analysis.

Manage monthly forecasting, budgeting, and analysis for the US Wholesale divisions while mentoring a Financial Analyst and developing financial presentations for executives.

Lead North America consumer marketing strategy across retail, wholesale, and marketplace channels. Own budget and investment strategy, performance marketing, brand campaigns, CRM and lifecycle, measurement (MMM/MTA), social commerce and clienteling, agency ecosystem, and a multi-disciplinary team to drive customer acquisition, retention, brand equity, and revenue growth.

Lead and manage IT helpdesk and infrastructure operations across corporate, retail, DCs, and remote users in Japan. Oversee outsourced vendors, ensure SLA-driven incident resolution, maintain infrastructure availability, drive change/incident/problem management, support retail POS and network environments, lead infrastructure projects and compliance (PCI DSS), and liaise with global IT and business stakeholders.

Lead local HR operations and partner with site leadership to deliver compliant, people-focused HR services. Manage employee relations, performance cycles, Works Council consultations, recruitment support, HR administration, payroll validation, and a small HR team while aligning local practices with Dutch law and global HR frameworks.