Jobs at The Metropolitan Opera Guild

Provides administrative and customer service support for the Patron Office, including handling patron inquiries, booking gifts, managing membership benefits and database records, coordinating solicitations, billing, reservations, communications, events, and backstage tour check-ins. The role also supports the Director and Patron Coordinator while maintaining accurate patron acknowledgements, web content, and fundraising activities.

Support daily financial operations for media programs and donor gift processing: process transactions, validate contracts, compile reporting, assist royalties and year-end revenue sharing, and coordinate with Finance and Development to ensure accurate recording and identify process improvements.

Manage front-of-house operations for rehearsals, performances, and events, ensuring guest safety and service. Supervise and coach staff, resolve ticketing and operational issues, run pre-show briefings, document incidents and payroll, and coordinate with external partners and emergency services.

Conduct in-depth prospect research on individuals, corporations, and foundations to assess philanthropic capacity and interests; prepare donor profiles and research reports; use tools like iWave, LexisNexis, Altrata and Tessitura to maintain accurate data; monitor news and philanthropic activity; collaborate with fundraising staff and operations; improve research efficiency using AI where appropriate; assist with standards, documentation, and special projects.

The Publicist will pitch stories, develop relationships with media, oversee press releases, and manage the press office at The Metropolitan Opera.

The Safety Coordinator provides safety support during performances, manages safety documentation, conducts inspections, and assists with compliance training.

Lead operations, communications, and administration for the Laffont Competition. Produce national semifinals and grand finals (including livestream), manage staff and budgets, administer the Resonance platform, develop external communications and branding, liaise with Met departments, evaluate and scout singers, travel to regional events, and represent the Competition in industry and fundraising contexts.

Provide administrative support to the Lindemann Young Artist Development Program: scheduling, data entry, payroll and budget tracking, maintain artist materials, manage program social media and digital assets, assist events, auditions, visa petition materials, and serve as administrator for a custom scheduling platform.

Lead and improve the Metropolitan Opera's transactional finance functions (Accounts Payable, Payroll, Gift Processing, Media Finance, Business Systems). Oversee finance systems, vendor/payment relationships, revenue tracking, and ERP initiatives. Drive process automation, metrics, and cross-functional partnerships to ensure controls, compliance, and scalable, customer-focused operations.