Jobs at Metrohm USA

Leads Training and Technical Support teams, overseeing hiring, coaching, performance management, customer service quality, technical training, KPI management, process improvement, documentation, budgeting, and cross-functional initiatives. Develops high-performing teams, improves operational efficiency, investigates root causes, implements corrective actions, and drives customer satisfaction. Requires up to 20% travel to customer sites, facilities, conferences, and training events.

Lead commercial growth for Metrohm USA’s laboratory robotics and automation portfolio across the U.S. and Canada. Responsibilities include identifying opportunities, managing the sales pipeline, developing customer and integrator partnerships, leading consultative discovery, positioning solutions, coordinating project scoping, and supporting transitions through implementation. The role also owns market intelligence, portfolio strategy, workflow analysis, and complex solution-based sales involving multiple stakeholders and longer sales cycles.

Manage and grow a titration solutions sales territory across southeastern New Jersey, Delaware, and eastern Pennsylvania. Responsibilities include prospecting, full-cycle sales, customer relationship development, technical presentations, product demonstrations, pipeline management, and revenue growth. The role serves pharmaceutical, chemical, polymer, petrochemical, personal care, and food and beverage customers, requiring regular regional travel and collaboration with internal teams.