Jobs at Merz Aesthetics

Manages strategic aesthetic-industry accounts across the Southeast, identifying high-value opportunities, developing account plans, analyzing customer economics, coordinating field sales and cross-functional teams, and securing Merz sales agreements. The role focuses on customer growth, retention, profitability, product portfolio adoption, and long-term revenue development.

Leads Merz Aesthetics’ global customer digital experience strategy, roadmap, journey design, platform ecosystem, measurement, governance, and team. The role drives consistent, compliant, data-informed experiences across digital, field, marketing, and service interactions. It partners with Marketing, Commercial, IT, Data, Legal, and regional leaders to increase adoption, engagement, growth, retention, efficiency, and loyalty while adapting consumer-grade practices to a regulated life sciences environment.

Leads two enterprise loyalty programs, owning strategy, promotions, technology roadmaps, CRM integration, customer journeys, analytics, vendor management, and operational performance. Partners across Marketing, Sales, Finance, IT, and external providers to deliver personalized, data-driven experiences that improve engagement, retention, and revenue. Oversees team development, change management, platform enhancements, ROI measurement, reporting, and continuous program optimization for provider and consumer audiences.

Drives revenue and quota attainment for established and dormant accounts through outbound and inbound calls, emails, lead follow-up, and targeted sales campaigns. Processes orders, manages samples and marketing materials, supports territory coverage, and provides product training to customers. Maintains sales activity reports, collaborates on marketing strategies, attends sales meetings, and supports injectable and skincare product portfolios.

Leads Merz Aesthetics’ global market intelligence agenda, integrating competitive intelligence, market research, consumer and HCP insights, forecasting, pricing intelligence, KPI tracking, and trend analysis. Advises senior executives on strategic scenarios, portfolio decisions, launch readiness, pricing, investment, and long-term business direction. Establishes governance, planning frameworks, research standards, performance intelligence, and cross-functional strategic preparedness processes across marketing, finance, R&D, innovation, medical affairs, and regional commercial teams.