About Us
Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.
A Brief Overview
The Account Specialist, Inside Sales role is responsible for driving revenue in established small/dormant accounts and is responsible for quarterly sales quota attainment. The account specialist will be required to maintain an aggressive lead pipeline and place outbound calls in support of sales and marketing programs while achieving monthly performance goals. This role will support both the Injectable and Skincare sides of the business.
What You Will Do
- Plan and place outbound calls to potential and existing customers via telephone and email, convert to sales
- Handle inbound sales calls and emails and convert into sales
- Process incoming leads from tradeshows
- Work with manager team to establish, maintain and improve marketing strategies to promote company products
- Keep management informed of all activity, including timely preparation of reports.
- Identify and/or contact customers in relation to special targeted sales campaigns that are specifically outlined by the Manager, Inside Sales.
- Consistently achieves sales quota across portfolio. Proficient in sales execution component of marketing plans and demonstrates adaptability and creativity with multiple initiatives.
- Manage sample allocation, placing orders, providing marketing material and assisting accounts with marketing strategies.
- Provide technical training to the customer on application and use of company’s products
- Support leave of absence and vacant territory coverage
- Attend sales training and sales meetings as required
Minimum Requirements
- Bachelor's Degree
- 2+ years proven sales experience with documented success
Preferred Qualifications
- Healthcare industry involving interaction with physicians, patients, etc. Aesthetics, dermatology, or cosmeceutical sales is preferred.
Technical & Functional Skills
- Demonstrated above average communication skills
- Ability to understand and communicate detailed product information on label for assigned product
- Ability to establish strong relationships over the phone
- Ability to drive sales results in given geographies
- Prioritize and multi-task effectively
- Technology savvy - Ability to execute inside sales using call center technology
- Knowledge of methods
- Working knowledge of SAP and OCE preferred.
- Skilled in MS Office and Excel
- Personal skills
- Strong problem-solving skills
- Exceptional communication and selling skills
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
Skills Required
- Bachelor's degree
- 2+ years of sales experience with documented success
- Healthcare industry experience involving interaction with physicians or patients
- Aesthetics, dermatology, or cosmeceutical sales experience
- Above-average communication skills
- Ability to understand and communicate detailed product information
- Ability to establish strong customer relationships over the phone
- Ability to drive sales results in assigned geographies
- Ability to prioritize and multitask effectively
- Technology proficiency using call center technology
- Strong problem-solving skills
- Exceptional communication and selling skills
- Working knowledge of SAP and OCE
- Proficiency with Microsoft Office and Excel
What We Do
Merz Aesthetics is a medical aesthetics business with a long history of empowering health care professionals, patients and employees to live every day with confidence. We aim to help people around the world look, feel and live like the best versions of themselves — however they define it. Clinically proven, its product portfolio includes injectables, devices and skin care treatments designed to meet each patient’s needs with high standards of safety and efficacy. Being family owned for more than 115 years, Merz Aesthetics is known for building unique connections with customers who feel like family. Merz Aesthetics’ global headquarters is in Raleigh, N.C., USA, with a commercial presence in 90 countries worldwide. It is also a part of Merz Group, which was founded in 1908 and is based in Frankfurt, Germany. Learn more at merzaesthetics.com.
