Jobs at Mercury Insurance

Researches vehicle values, evaluates total-loss claims, verifies titles and damage history, negotiates settlements and storage fees, obtains lienholder information, communicates with claimants and adjusters, and maintains accurate claim documentation. The role requires customer service, strong communication, multitasking, claims software proficiency, and obtaining a company-sponsored adjuster’s license.

Leads multiple software engineering teams supporting claims and other technology areas. Responsibilities include hiring and mentoring staff, budgeting, roadmap planning, architecture, hands-on delivery, security and compliance, performance optimization, modernization, CI/CD, technical strategy, and executive communication. The role requires driving scalable distributed systems, cloud transformation, operational excellence, and adoption of engineering best practices.

Provides paralegal support to house counsel in insurance defense and civil litigation matters. Responsibilities include legal research, fact investigation, discovery responses, pleadings, motions, briefs, trial preparation, client correspondence, case file management, and support for small claims hearings and trials.

Provides legal support for pre-trial litigation, including case evaluation, depositions, trial preparation, legal research, medical record review, motions, hearings, and post-trial procedures. Represents insureds and the company in personal injury lawsuits before courts, arbitration panels, and administrative bodies. Prepares legal documents, advises clients and claims personnel, and supervises subordinate legal staff.

Designs, develops, and maintains complex distributed software systems. Writes high-quality code, leads design and code reviews, translates product requirements into scalable architectures, leads sprint delivery, collaborates with stakeholders, and mentors engineers. The role requires expertise in programming, databases, APIs, messaging, microservices, containerization, DevSecOps, and technical strategy.

Design, develop, and maintain complex distributed software systems. Write tested, high-quality code; translate product requirements into scalable designs; lead design, code, and sprint activities; collaborate with stakeholders; and mentor engineers. The role also drives technical strategy, resolves delivery impediments, and promotes secure, maintainable, and reusable engineering solutions.

Lead enterprise growth and profitability for national carrier agencies and strategic accounts. Own the partnership lifecycle, P&L outcomes, business planning, executive relationships, negotiations, retention, and portfolio expansion. Coordinate with Product, Underwriting, Pricing, Marketing, API Integration, and other teams to improve digital integrations, quoting throughput, partner experience, and performance. Establish governance, forecasts, quarterly business reviews, compliance processes, and data-driven remediation plans.

Supports compensation and benefits strategy, analysis, governance, and communication. Conducts market pricing, pay equity, compensation planning, benefits evaluation, and career architecture analysis. Partners with HR, Finance, Payroll, HRIS, vendors, and business leaders to provide recommendations, maintain compensation structures, improve processes, and ensure compliance. Requires advanced Excel, HRIS experience, strong analytical and communication skills, discretion with confidential data, and responsible use of AI-enabled tools.

Leads enterprise work redesign initiatives that integrate AI into workflows, roles, operating models, and team practices. Partners with business leaders to assess current-state processes, define measurable outcomes, facilitate redesign workshops, implement pilots, enable organizational change, and track adoption. Develops scalable work design methods, playbooks, documentation, dashboards, and measurement approaches while identifying opportunities to improve coordination, decision-making, and team effectiveness.

Leads the design, implementation, administration, performance tuning, security, backup, recovery, and upgrading of mission-critical Microsoft SQL Server platforms. Manages large OLTP, ODS, data warehouse, and reporting databases; supports high availability, clustering, partitioning, compliance, and database virtualization. Mentors database administrators, collaborates with developers and infrastructure teams, manages database projects, and provides 24x7 operational support.

Defends first- and third-party personal injury lawsuits from case assignment through discovery, depositions, motions, trials, arbitration, and posttrial proceedings. The attorney manages a caseload, conducts legal research, prepares court filings and trial materials, appears in court, and communicates with claims personnel, witnesses, and experts. The role requires insurance defense experience, multiple personal injury trials, bar admission, independent case management, and up to 20% automobile travel.

Develops AI-enabled playbooks, templates, communications, training, and other assets that help employees adopt future-forward ways of working. Supports and coordinates a companywide Change Champion community, gathers feedback, tracks adoption through dashboards and metrics, maintains documentation, and identifies opportunities to improve or scale practices. The role works cross-functionally to promote knowledge-led collaboration, effective AI usage, and organizational change across Mercury.

Provides legal support on high-exposure insurance defense files, including discovery and medical-record summaries, party and expert depositions, legal research, motions, trial-document preparation, and trial support. The role requires managing high-volume cases independently, attending court and trials, and conducting significant insurance defense and personal-injury litigation work.

Defends first- and third-party personal injury insurance cases from assignment through posttrial motions, including discovery, depositions, legal research, motion practice, trials, and arbitration. Manages a caseload independently, prepares evaluations and litigation documents, communicates with claims teams, and handles court appearances. Requires automobile travel of up to 20% of work time and eligibility based on driving history and license status.

Own the AIS product vision, strategy, roadmap, backlog, metrics, and delivery for insurance services. Partner with engineering, UX, operations, vendors, and business stakeholders to launch products, define requirements, manage risks, and improve customer and operational outcomes. The role also develops go-to-market plans, informs decisions through research and data, mentors junior product managers, and aligns product investments with organizational objectives.

Designs, develops, tests, reviews, and maintains medium-complexity software applications and systems. Translates product requirements into scalable, secure, modular, maintainable designs; provides application support; participates in code and design reviews; and mentors less experienced engineers. The role uses modern programming languages, databases, APIs, messaging frameworks, microservices, containers, and DevSecOps practices.

Design, develop, test, review, and maintain medium-complexity software systems. Translate product requirements into scalable, secure, modular, and maintainable applications; provide application support; participate in design and code reviews; and mentor less experienced engineers. The role requires programming expertise, knowledge of data structures, algorithms, databases, caching, and strong collaboration and problem-solving skills.

Designs, develops, tests, and maintains complex distributed software systems. Leads design and code reviews, translates product requirements into scalable solutions, leads sprint teams, removes delivery impediments, collaborates with stakeholders, and mentors engineers. The role emphasizes backend development, cloud technologies, microservices, APIs, databases, containerization, DevSecOps, technical strategy, and delivering secure, maintainable, high-quality software.

Leads the company’s ICFR, SOX, and MAR compliance activities, including risk assessment, control testing, documentation review, issue remediation, reporting, and coordination with management, IT, control owners, and external auditors. Provides technical guidance on walkthroughs, flowcharts, control design, and deficiency evaluation. Supports internal audit projects, improves audit processes, and identifies opportunities to use AI and automation to enhance testing efficiency and scalability.

Senior Solution Engineer responsible for documenting end-to-end business flows, performing technical analysis and solution design, configuring and scripting Guidewire systems, monitoring applications, and managing integrations. The role coordinates agile delivery, releases, testing, defect remediation, production support, and cross-functional collaboration with business teams and vendors. It also involves data mapping, impact analysis, automation, AI adoption, and mentoring other solution engineers in the property and casualty insurance domain.