Jobs at Mercury Insurance

Leads People Operations process discovery, inventory, redesign, and implementation. Builds process maps, future-state workflows, governance, documentation, roadmaps, and measurement frameworks. Coordinates cross-functional operational programs, including HRIS replacement, service-model improvements, automation, and readiness initiatives. Drives pilots through adoption with communications, training, feedback, and continuous improvement. Establishes PMO practices, tracks risks and outcomes, and ensures processes are measurable, sustainable, and easier for employees and leaders to navigate.

Build and maintain people-data pipelines, analytical datasets, metric definitions, dashboards, and self-service data products. Conduct statistical analysis, forecasting, experimentation, segmentation, and predictive modeling to address workforce questions such as attrition, capacity, performance, and productivity. Translate findings into actionable recommendations for leaders while establishing standards for data quality, privacy, documentation, governance, and responsible AI use. Partner across People, Finance, HR Tech, and data teams to shape the analytics roadmap and improve adoption of trusted workforce insights.

Performs advanced accounting functions, including subsidiary general ledger analysis, complex financial reporting, and preparation of monthly, quarterly, and annual financial statements under GAAP and statutory accounting principles. Conducts financial analyses and special projects, supports footnote disclosures, and may coordinate with external auditors. Requires a bachelor’s degree in accounting and at least five years of accounting experience, including two years in public accounting.

Leads product strategy, research, development, pricing, and implementation for homeowners and landlord insurance products. Oversees research plans, statistical analysis, competitor and market insights, product governance, portfolio prioritization, training, and performance monitoring. Manages and develops R&D teams while coordinating with actuarial, underwriting, sales, claims, and other stakeholders to implement product enhancements, improve processes, and support profitable growth.

Design, develop, test, maintain, and support medium-complexity software systems using modern engineering practices. Translate product requirements into scalable, secure, modular designs; participate in code and design reviews; provide application support; and mentor less experienced engineers. The role requires Java programming expertise, familiarity with databases, APIs, CI/CD, frontend technologies, and cloud platforms.

Leads and manages software engineering teams, including hiring, mentoring, budgeting, planning, roadmap delivery, system design, and technical strategy. Oversees scalable, secure, compliant applications across multiple technology stacks, drives CI/CD, migrations, modernization, process improvement, and engineering best practices, and partners with product and cross-functional stakeholders to deliver high-quality customer-facing solutions.

Design, develop, and maintain complex distributed software systems. Translate product requirements into scalable, secure, modular designs; write well-tested code; lead design and code reviews; guide agile sprint teams; collaborate with stakeholders; and mentor engineers. The role also contributes to technical strategy, resolves delivery impediments, and promotes engineering best practices.

Investigates and processes vehicle, property, and moderate bodily injury claims. Reviews coverage, gathers evidence, determines liability, sets reserves, evaluates medical records, negotiates settlements, identifies fraud or high-risk files, and guides customers throughout the claims process while coordinating with internal departments and external parties.

Leads multiple software engineering teams supporting claims and other technology areas. Responsibilities include hiring and mentoring staff, budgeting, roadmap planning, architecture, hands-on delivery, security and compliance, performance optimization, modernization, CI/CD, technical strategy, and executive communication. The role requires driving scalable distributed systems, cloud transformation, operational excellence, and adoption of engineering best practices.

Provides paralegal support to house counsel in insurance defense and civil litigation matters. Responsibilities include legal research, fact investigation, discovery responses, pleadings, motions, briefs, trial preparation, client correspondence, case file management, and support for small claims hearings and trials.

Designs, develops, and maintains complex distributed software systems. Writes high-quality code, leads design and code reviews, translates product requirements into scalable architectures, leads sprint delivery, collaborates with stakeholders, and mentors engineers. The role requires expertise in programming, databases, APIs, messaging, microservices, containerization, DevSecOps, and technical strategy.

Design, develop, and maintain complex distributed software systems. Write tested, high-quality code; translate product requirements into scalable designs; lead design, code, and sprint activities; collaborate with stakeholders; and mentor engineers. The role also drives technical strategy, resolves delivery impediments, and promotes secure, maintainable, and reusable engineering solutions.

Lead enterprise growth and profitability for national carrier agencies and strategic accounts. Own the partnership lifecycle, P&L outcomes, business planning, executive relationships, negotiations, retention, and portfolio expansion. Coordinate with Product, Underwriting, Pricing, Marketing, API Integration, and other teams to improve digital integrations, quoting throughput, partner experience, and performance. Establish governance, forecasts, quarterly business reviews, compliance processes, and data-driven remediation plans.

Supports compensation and benefits strategy, analysis, governance, and communication. Conducts market pricing, pay equity, compensation planning, benefits evaluation, and career architecture analysis. Partners with HR, Finance, Payroll, HRIS, vendors, and business leaders to provide recommendations, maintain compensation structures, improve processes, and ensure compliance. Requires advanced Excel, HRIS experience, strong analytical and communication skills, discretion with confidential data, and responsible use of AI-enabled tools.

Leads enterprise work redesign initiatives that integrate AI into workflows, roles, operating models, and team practices. Partners with business leaders to assess current-state processes, define measurable outcomes, facilitate redesign workshops, implement pilots, enable organizational change, and track adoption. Develops scalable work design methods, playbooks, documentation, dashboards, and measurement approaches while identifying opportunities to improve coordination, decision-making, and team effectiveness.

Leads the design, implementation, administration, performance tuning, security, backup, recovery, and upgrading of mission-critical Microsoft SQL Server platforms. Manages large OLTP, ODS, data warehouse, and reporting databases; supports high availability, clustering, partitioning, compliance, and database virtualization. Mentors database administrators, collaborates with developers and infrastructure teams, manages database projects, and provides 24x7 operational support.

Defends first- and third-party personal injury lawsuits from case assignment through discovery, depositions, motions, trials, arbitration, and posttrial proceedings. The attorney manages a caseload, conducts legal research, prepares court filings and trial materials, appears in court, and communicates with claims personnel, witnesses, and experts. The role requires insurance defense experience, multiple personal injury trials, bar admission, independent case management, and up to 20% automobile travel.

Develops AI-enabled playbooks, templates, communications, training, and other assets that help employees adopt future-forward ways of working. Supports and coordinates a companywide Change Champion community, gathers feedback, tracks adoption through dashboards and metrics, maintains documentation, and identifies opportunities to improve or scale practices. The role works cross-functionally to promote knowledge-led collaboration, effective AI usage, and organizational change across Mercury.

Provides legal support on high-exposure insurance defense files, including discovery and medical-record summaries, party and expert depositions, legal research, motions, trial-document preparation, and trial support. The role requires managing high-volume cases independently, attending court and trials, and conducting significant insurance defense and personal-injury litigation work.

Defends first- and third-party personal injury insurance cases from assignment through posttrial motions, including discovery, depositions, legal research, motion practice, trials, and arbitration. Manages a caseload independently, prepares evaluations and litigation documents, communicates with claims teams, and handles court appearances. Requires automobile travel of up to 20% of work time and eligibility based on driving history and license status.