Jobs at Melita Group

Support end-to-end onboarding of HR, payroll, benefits, and leave clients. Configure HRIS platforms, migrate and validate employee and payroll data, establish benefits EDI and GL integrations, coordinate cross-functional workstreams, maintain implementation plans, and ensure smooth handoffs to service teams. The role also improves workflows through automation and AI while managing client expectations, timelines, testing, and go-live readiness.

Manage end-to-end international payroll for clients across the U.S., Canada, the U.K., and additional countries. Process payroll changes, reconcile results, coordinate funding and filings, resolve client issues, and maintain accurate records. Help establish payroll processes in new countries by researching statutory and tax requirements. Use ADP, Rippling, Salesforce, and other systems while documenting procedures and supporting continuous improvement.

Analyze employee benefits renewals, carrier proposals, plan designs, contribution strategies, and financial projections for small and mid-sized business clients. Build RFPs, validate quotes, benchmark market data, model claims and pricing, estimate reserves, and present recommendations to client decision-makers. Coordinate renewal handoffs to benefits support teams while maintaining analytical documentation and improving processes through Excel, Salesforce, proprietary tools, and AI-enabled workflows.

Manage the complete payroll process for assigned clients, ensuring accurate and timely payroll administration. Use ADP Workforce Now, Rippling, and Salesforce CRM to support multi-client payroll operations. Maintain strong attention to detail, meet quality and client service standards, manage deadlines, and build trusted relationships with clients and colleagues.

Owns full-cycle new client acquisition for HR managed services, converting inbound marketing and channel leads while prospecting outbound net-new business. Responsibilities include discovery, consultative selling, presentations, proposals, negotiations, CRM management, pipeline forecasting, and coordinating client handoffs. The role requires proven success selling PEO or HR managed services to business owners and HR executives, meeting revenue targets, and collaborating with marketing, partners, implementation, HR, and client services teams.

Provides HR operations support for client organizations across the employee lifecycle. Responsibilities include client relationship management, new client implementation, onboarding and offboarding, HRIS data administration, employment verification, compliance audits, benefits and tax-change coordination, state agency reporting, and oversight of HR Administrator service delivery. The role requires managing multiple client accounts, maintaining audit-ready records, facilitating meetings, and ensuring accurate, compliant HR processes.

Lead benefits administration and client service for a portfolio of 20–30 employers. Manage renewals, open enrollment, onboarding, carrier/vendor communications, compliance, and enrollment updates. Serve as primary client contact, mentor Benefits Specialists, and collaborate cross-functionally to ensure high-quality benefits delivery and issue resolution.