Teams at Melita Group

Administer FMLA, ADA, disability, personal, military, and state-specific leaves from initial request through return to work. Serve as the primary contact for employees, clients, managers, and benefits vendors; maintain documentation, timelines, records, and compliance. Provide leave-policy guidance, resolve routine claims and HRIS issues, coordinate benefit and payroll impacts, manage leave technology data, and report on leave metrics and trends.

Administer and secure Melita’s heavily customized Salesforce org, including users, permissions, data quality, sandboxes, deployments, releases, Flows, validation rules, reports, and dashboards. Translate business needs into scalable platform solutions, troubleshoot issues, partner with developers on Apex and integrations, support AI tools such as Agentforce and Einstein, and provide training and enablement across the organization.

Configure, test, and support global and US payroll systems for new and existing clients. Responsibilities include payroll implementation, system and workflow configuration, employee data loading, parallel payroll testing, payroll code and benefit setup, compliance reviews, client training, documentation, and backup payroll processing. The role collaborates across payroll, HR, benefits, and implementation teams to ensure accurate, compliant, and efficient payroll delivery.