Search the 4 jobs at Megaport

The Customer Success Operations Manager will enhance customer experiences through onboarding and retaining revenue, coordinate with teams, and ensure customer satisfaction while managing service requests and billing processes.

As a Software Quality Assurance Engineer at Megaport, you will maintain and improve the quality of deployed systems, develop robust automated and manual tests, and collaborate with cross-functional teams throughout the development process to ensure high-quality outcomes. You'll also stay current with new testing tools and strategies.

As a Solutions Architect at Megaport, you will design and implement network solutions, support sales by delivering product demonstrations, and develop solution architectures that meet business requirements for enterprise customers. You will work closely with partners and internal teams to enhance product knowledge and facilitate technical discussions.

The Network Operations Engineer at Megaport is responsible for operations and maintenance of the network, providing level 3 support, managing network capacity, resolving incidents, and collaborating on network enhancement projects, with a strong focus on customer experience and scalable networking solutions.