Jobs at Megaport

The Customer Success Manager drives account growth and retention, managing customer relationships and promoting product adoption while achieving revenue targets.

The Customer Success Manager will manage post-sale account growth, focusing on upselling, cross-selling, and driving product adoption while ensuring customer satisfaction and retention.

Responsible for deploying and maintaining Megaport's global network infrastructure, requiring expertise in network operations, troubleshooting, and collaboration with various teams to ensure high availability and performance.

The Network Infrastructure Project Specialist manages network infrastructure projects, coordinating across teams for effective implementation and maintenance, handling budgets, vendor contracts, and technical guidance to optimize network performance and reliability.

The Regional Manager will lead a team of Customer Success Managers, focusing on customer satisfaction, retention, and expansion through proactive engagement and clear strategies aligning with company goals.

The Solutions Architect will design and implement network solutions, support sales opportunities, and develop product education while collaborating with partners and customers.

The Sales Executive is responsible for acquiring and growing customer organizations, driving revenue, onboarding channel partners, and executing go-to-market strategies while ensuring customer satisfaction and solution delivery.

The Sales Executive will drive revenue and expand sales within medium-sized organizations by managing the sales process, building relationships, and onboarding channel partners while collaborating with various teams to deliver solutions.

The Sales Executive will drive sales within a specific segment, acquire customers, develop partnerships, and execute growth strategies in a dynamic environment.

Join Megaport as a Senior Frontend Software Engineer to develop high-quality web applications, improve systems, and enhance user experiences for both customers and internal users. Collaborate with teams to build responsive and scalable solutions utilizing modern frontend technologies and practices.

The Sales Executive will manage a territory quota, drive enterprise sales, mentor a junior executive, and develop customer relationships with mid-market clients.

The NOC Engineer Lead tackles complex network issues, provides technical leadership, mentors junior engineers, and ensures exceptional customer service. Responsibilities include diagnosing incidents, managing escalated cases, and collaborating across teams to enhance network stability and performance.

The Senior Network Operations Analyst will maintain and improve network systems, resolve incidents, provide support, conduct root cause analysis, manage documentation, and oversee network expansions while ensuring operational excellence in a critical environment.

The Account Manager will coordinate between Sales, Technical, and Operations teams to ensure customer satisfaction, manage deployments, and identify account growth opportunities.

As a Technical Business Analyst, you'll analyze business needs, translate them into technical specifications, and improve collaboration between technical teams.

As a Technical Support Engineer, you'll deliver exceptional support, troubleshooting networking issues, guiding customers, and collaborating across teams to ensure a positive experience.

As a Technical Support Engineer, you will provide exceptional customer support by troubleshooting technical issues, guiding customers, and ensuring a positive experience.

The role involves crafting marketing materials, managing go-to-market strategies, equipping sales teams, and analyzing campaign performance for product launches.

The Senior Backend Software Engineer will lead product development, maintain systems, design APIs, and mentor junior engineers while improving overall product quality.

Serve as the cross-functional connector between Sales, Technical, and Ops to transition customers from signed agreement to deployment. Coordinate server provisioning, migrations, billing configuration, lifecycle changes, and proactively identify account growth opportunities while maintaining CRM and ticketing accuracy.