Jobs at Megaport

The Regional Manager leads a team of Customer Success Managers to drive customer satisfaction, retention, and account growth while ensuring successful customer experience strategies are implemented.

As a Senior Site Reliability Engineer at Megaport, you will enhance system reliability, engage with stakeholders, and write code while promoting SRE practices and collaboration within the team.

Legal Counsel for Megaport will provide legal advice, review and negotiate contracts, and support legal operations initiatives while collaborating with global teams.

The Channel Manager will drive revenue by recruiting, enabling, and activating new channel partners in India, focusing on telecommunications and cloud services.

Lead APAC Customer Support Services, manage 24x7 rosters, own incident/escalation processes, ensure SLA/KPI delivery, provide hands-on technical SME support, coach staff, produce operational reporting, and drive process improvements.

The Customer Success Manager will manage post-sale account growth, focusing on upselling, cross-selling, and driving product adoption while ensuring customer satisfaction and retention.

The Senior Network Automation Engineer will enhance Perl code for network automation, maintain REST APIs, reduce technical debt, and support junior engineers.

Seeking a Senior Network Automation Engineer to enhance and maintain our Perl-based network automation systems, focusing on API development, technical debt reduction, and mentoring junior engineers.

Responsible for deploying and maintaining Megaport's global network infrastructure, requiring expertise in network operations, troubleshooting, and collaboration with various teams to ensure high availability and performance.

The Regional Manager will lead a team of Customer Success Managers, focusing on customer satisfaction, retention, and expansion through proactive engagement and clear strategies aligning with company goals.

The Sales Executive will drive sales within a specific segment, acquire customers, develop partnerships, and execute growth strategies in a dynamic environment.

Join Megaport as a Senior Frontend Software Engineer to develop high-quality web applications, improve systems, and enhance user experiences for both customers and internal users. Collaborate with teams to build responsive and scalable solutions utilizing modern frontend technologies and practices.

As a Technical Business Analyst, you'll analyze business needs, translate them into technical specifications, and improve collaboration between technical teams.

As a Technical Support Engineer, you'll deliver exceptional support, troubleshooting networking issues, guiding customers, and collaborating across teams to ensure a positive experience.

The NOC Engineer will diagnose and resolve complex network issues, support customer service excellence, and collaborate with global teams, while contributing to documentation and continuous learning.

The Senior Backend Software Engineer will lead product development, maintain systems, design APIs, and mentor junior engineers while improving overall product quality.

This role involves owning the sales process for acquiring new enterprise customers, collaborating with Solutions Architects, and driving growth in a high-potential segment while expanding partnerships and ensuring post-sale success.

Provide second-level technical support for IT services and devices, manage IT hardware lifecycle, and support new technologies, ensuring a customer-centric approach.

The Junior Accountant will manage end-to-end accounting operations including accounts payable, reconciliations, month-end close activities, and support audits and reviews.