Jobs at Megaport

Manage post-sale customer relationships for a designated account base: drive renewals, upsells/cross-sells, onboarding/enablement, customer advocacy, pipeline reporting (SFDC), and collaborate with sales, solutions, and operations to improve service and retention.

Serve as primary post-sales contact for assigned enterprise customers to drive renewals, upsell/cross-sell, onboarding, adoption and service performance. Collaborate with sales, solutions architects and operations to resolve commercial/technical issues, report on customer health and pipeline (SFDC), and promote Megaport products and partner ecosystem to expand account value.

Join Megaport as a Senior Frontend Software Engineer to develop high-quality web applications, improve systems, and enhance user experiences for both customers and internal users. Collaborate with teams to build responsive and scalable solutions utilizing modern frontend technologies and practices.

Manage end-to-end recruitment for a diverse portfolio, sourcing candidates, partnering with hiring managers, maintaining ATS and onboarding records, improving TA processes, and supporting the global Talent Acquisition team while spending time in the Brisbane office.

Drive Iberia growth by prospecting and closing new enterprise accounts, building partner channels, creating go-to-market strategies, managing pipeline and forecasting, and collaborating with cross-functional teams to design technical network and cloud solutions.

Manage post-sale relationships for a designated EMEA account base, driving renewals, upsell/cross-sell, onboarding, adoption, and customer advocacy. Collaborate with sales, solutions architects, and internal teams, report on customer health and opportunities (SFDC), and act as trusted advisor to maximize retention and revenue.

As a Technical Business Analyst, you'll analyze business needs, translate them into technical specifications, and improve collaboration between technical teams.

Own direct and indirect sales across the DACH region: prospect and close enterprise accounts, onboard and enable channel partners, design solutions with architects, coordinate go-to-market campaigns, manage pipeline and forecasts, and travel up to 40% to build executive relationships.

Serve as primary post-sale contact to drive renewals, upsells/cross-sells, onboarding, enablement and adoption. Collaborate with sales, solutions, and operations to retain and grow revenue, report on customer trends, and resolve commercial service issues.

Work with software engineering teams to translate stakeholder needs into technical specifications, lead discovery and refinement sessions, document workflows and acceptance criteria, own and prioritise the backlog, and improve collaboration across business and engineering throughout the development lifecycle.

The Senior Backend Software Engineer will lead product development, maintain systems, design APIs, and mentor junior engineers while improving overall product quality.

Lead Megaport's global People & Culture function from Brisbane, translating people strategy into scalable execution. Oversee people operations, talent acquisition, payroll, HRIS, employee experience, leadership development, succession planning, compliance across jurisdictions, and people analytics. Act as executive partner, coach leaders, drive recruitment and workforce planning, and foster a high-performance, values-driven culture in a fast-growing global SaaS environment.

Diagnose and resolve complex network and customer issues, perform remote troubleshooting, implement network changes, resolve escalations, collaborate with global teams and vendors, maintain documentation, and support 24/7 NOC shift rotation to ensure network uptime and performance.

Hunter-focused individual contributor selling Megaport's Network-as-a-Service platform to enterprise accounts. Own full sales cycle from prospecting to close, execute territory plans, design network/cloud solutions, grow partner/channel relationships, manage CRM pipeline/forecasting, attend regular field/channel events, and stay current on cloud partner offerings.

Lead global sales operations for Latitude within Megaport, building scalable forecasting, quote-to-cash, CRM processes, reporting, and governance. Partner with sales leadership and cross-functional teams to improve revenue predictability, optimize Salesforce workflows, drive CRM adoption, support GTM and marketplace initiatives, and mentor sales operations staff.

Sell Megaport's Network-as-a-Service platform to enterprise customers by prospecting new logos, executing territory plans (AZ/NM/UT), designing cloud/network solutions, collaborating with Solutions Architects and Customer Success, growing channel partnerships, managing pipeline in Salesforce, and attending regular field/channel events.

Build and maintain customer-facing and internal web applications (Megaport Portal) using a modern frontend stack. Implement features with Vue 3/TypeScript, ensure accessibility and responsive design, integrate web services, improve architectures and processes, and write unit/integration/end-to-end tests using Playwright and Vitest.

Legal Counsel for Megaport will provide legal advice, review and negotiate contracts, and support legal operations initiatives while collaborating with global teams.

Partner with leaders across APAC to deliver HR solutions, lead employee relations, coach managers, support workforce planning, drive people programs, manage global mobility, and improve People systems and processes.

Provide commercial finance support for global sales, pricing, product and expansion initiatives. Lead deals desk and pricing operations, design commission structures, prepare forecasting, variance analysis and dashboards, and partner with sales, legal, engineering and operations to drive profitable commercial outcomes.