Teams at Megaport

As a Technical Business Analyst, you'll analyze business needs, translate them into technical specifications, and improve collaboration between technical teams.

Manage post-sale relationships for a designated EMEA account base, driving renewals, upsell/cross-sell, onboarding, adoption, and customer advocacy. Collaborate with sales, solutions architects, and internal teams, report on customer health and opportunities (SFDC), and act as trusted advisor to maximize retention and revenue.

Own direct and indirect sales across the DACH region: prospect and close enterprise accounts, onboard and enable channel partners, design solutions with architects, coordinate go-to-market campaigns, manage pipeline and forecasts, and travel up to 40% to build executive relationships.