Director of Marketing Operations

Posted Yesterday
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Brisbane, Queensland, AUS
Hybrid
Senior level
Cloud • Software
The Role
Directs global marketing operations, strategy, team leadership, and marketing technology across Megaport’s brands. Owns the marketing tech stack, drives digital transformation, develops ROI metrics and executive reporting, and supports revenue-generating campaigns. The role requires advanced Marketo and Salesforce expertise, marketing automation experience, hands-on technical skills in web, advertising, data, APIs, and AI tooling, plus strong B2B growth marketing leadership.
Summary Generated by Built In
About Megaport
We’re not your typical tech company – and we don’t want to be. Megaport is the global leader in Network as a Service (NaaS), and has transformed the way businesses connect to the cloud, data centers, and each other. We’re publicly listed on the Australian Stock Exchange and partnered with the biggest names in tech like Amazon, Microsoft, Google, Oracle, IBM, and more. Headquartered in Brisbane with a crew of over 600 people spread across Asia-Pacific, Europe, and the Americas, our employees enjoy an environment that is collaborative, supportive, and (actually) fun.
 
Our Team Culture
We’re a team of problem solvers, pixel pushers, code slingers, and cloud fanatics. Culture is more than a poster on the wall here – collaboration beats hierarchy, curiosity fuels our growth, and everyone’s voice matters. We take our work seriously, but not ourselves. We work across time zones to execute on our global vision, trust each other to get things done, and never compromise our values for commercial gain. Most importantly, we place our customers at the center of everything we do.
 
We’re committed to increasing representation in the tech industry and welcome applicants from all backgrounds. Don’t meet every requirement? That’s okay. If you’re excited about this role, we encourage you to apply.

The Role

At Megaport, we don’t just do networks and compute - we change what’s possible in those industries. Our automated infrastructure powers businesses all over the globe, and we’re on the lookout for a Director of Marketing Operations with a knack for translating tasks into clear outcomes.

This is a critical role within the marketing department, overseeing the globally distributed Marketing Operations team. You will be responsible for setting the strategy and direction for the team, and supporting the wider marketing department through advancements in technology and tooling. You will be someone who is comfortable working in the tools of a modern marketing tech stack (Salesforce, Marketo, static sites, etc), and you are keen to kick things into warp speed with AI agent swarms, multi-agent orchestration, model chaining and MCP integrations.

This is a role for someone who loves building, moving fast and adapting to new ideas regularly. Someone who sees problems early, takes action, and keeps everyone pointed in the same direction. If you’re motivated by impact, enjoy working closely with senior leadership, and get satisfaction from strong execution, you’ll feel at home here.

What You’ll Be Doing (a.k.a. your Quest Log)

  • Develop and execute a comprehensive digital marketing strategy aligned with the company's overall business goals and objectives.

  • Lead all marketing operations activities, including management of the marketing operations team. Serve as a change agent throughout the organisation. 

  • Own the marketing technology stack for the global organisation across all Megaport Group Brands.

  • Champion the use of digital technology and best practices across the business. 

  • Promote collaboration and knowledge sharing across functions to establish and support a robust marketing ecosystem. 

  • Develop data-driven metrics to determine the ROI of marketing efforts and provide key reporting and insights on marketing operations to the CMO and executive leadership team.

  • Lead the creation/production of inspiring campaigns that build the brand and drive revenue.

  • Support the wider marketing team with tools that improve efficiency and flexibility, measure results, and adjust the plan quickly to achieve goals.

What We Are Looking For (a.k.a. your Power Ups)

  • Marketo - Advanced skills and capabilities

  • 8+ years of marketing experience, focused on growth marketing.

  • 3+ years of experience as a team manager in a marketing context.

  • Advanced hands-on experience with marketing automation and revenue-generating marketing technologies. You will need to use your experience to provide guidance on system design to the team.

  • Hands-on experience with the following tools is required:

  • Marketo, Salesforce CRM, PPC Ad platforms, HTML/CSS for web and email.

  • Hands-on experience with the following tools would be highly regarded:

  • Static Websites, Segment, Google Tag Manager, APIs.

  • Understanding of Python & SQL for marketing ops purposes.

  • Use of MCPs and AI-based tooling to enhance marketing operations

  • Experience developing operational-level marketing strategies in line with the vision of the organisation.

  • Be highly detail-oriented

  • Innovative and disruptive mindset with a deep understanding of digital marketing and marketing operations strategies.

  • Commercially minded; proven track record of creating campaigns and initiatives that drive revenue growth.

  • Domain-expertise; Thorough knowledge of marketing operations principles in a B2B context. 

  • Knowledge of marketing SaaS companies and/or telecommunications companies would be highly regarded but is not required.

  • Remember when we said “be detail oriented”? Let us know how much power it takes to time travel in a DeLorean.

  • Ability to understand changing business dynamics, translating them into operations to achieve company objectives.

What We Offer

  • Flexible working environments

  • Birthday Leave, 12 weeks of parental leave (after 12 months of continuous service), and 5 days of study leave.

  • Creative, fun, and contemporary work environments

  • Motivated team of industry experts and plenty of learning opportunities

  • Celebrated success with internal awards programs

  • Health and wellness program

  • Generous performance bonus structure

#LI-DNI


If you have any questions, please reach out to Megaport's Talent Acquisition Team at [email protected]
 
NOTE: All Megaport business correspondence is conducted via our business email accounts (@megaport.com). If you have any concerns, please reach out to Megaport's careers team [email protected] directly and we will verify the legitimacy of any communication. Megaport will not ask you to create an account via Microsoft teams, and does not associate with any email accounts under "@megaportau.com".
 
All applications will be treated in confidence.
Please see Part 2 of our Privacy Policy to see what information Megaport collects from job applicants, why, and how we store and use it. Note that you’re entitled to know what personal data of yours Megaport holds, to request updates, rectification, and in some circumstances restriction or deletion thereof if you object (you being entitled to withdraw your consent to our holding your information at any time). Please see Part 5 of our Privacy Policy for more details on this and how to contact Megaport's data protection officer if you have any further privacy-related questions. Candidates who meet the selection criteria will be invited to attend an interview. Strictly no Recruitment Agencies.

Skills Required

  • Advanced Marketo skills and capabilities
  • 8+ years of marketing experience focused on growth marketing
  • 3+ years of experience managing a marketing team
  • Advanced hands-on experience with marketing automation and revenue-generating marketing technologies
  • Hands-on experience with Marketo
  • Hands-on experience with Salesforce CRM
  • Hands-on experience with PPC advertising platforms
  • Hands-on experience with HTML and CSS for web and email
  • Experience developing operational-level marketing strategies aligned with organizational goals
  • Strong understanding of digital marketing and marketing operations strategies
  • Proven track record of creating campaigns and initiatives that drive revenue growth
  • Thorough knowledge of B2B marketing operations principles
  • Ability to understand changing business dynamics and translate them into operational outcomes
  • Hands-on experience with static websites
  • Hands-on experience with Segment
  • Hands-on experience with Google Tag Manager
  • Hands-on experience with APIs
  • Understanding of Python and SQL for marketing operations
  • Experience using MCPs and AI-based tooling to enhance marketing operations
  • Knowledge of marketing SaaS or telecommunications companies
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The Company
HQ: Fortitude Valley
340 Employees
Year Founded: 2013

What We Do

We make connectivity easy. Megaport is changing the way people, enterprises, and service providers interconnect globally. Our Software Defined Network (SDN) connects 850+ enabled data centres in 25+ countries across North America, Asia Pacific, and Europe. We enable customers with fast, flexible, secure and on-demand connectivity to leading cloud, network, and managed service providers. Our Network as a Service solution offers greater agility, reduced operating costs, and increased speed to market compared to traditional connectivity options

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