Jobs at Manhattan Associates

Leads Manhattan Associates’ global creative vision across brand, campaigns, digital, video, events, presentations, and experiential experiences. Manages and develops a multidisciplinary creative team, directs agencies and production partners, establishes scalable creative processes, oversees budgets and production decisions, and ensures consistent, high-quality brand expression. Translates complex technology and business ideas into compelling creative while improving operational efficiency, asset governance, collaboration, and commercial impact.

Owns in-house studio operations, camera and audio production, live streaming, video editing, post-production, archiving, and adoption of AI video tools. Produces polished long- and short-form content, live events, podcasts, presentations, and social clips while troubleshooting technical issues, maintaining equipment, developing production standards, and collaborating with creative, marketing, and technical teams.

Owns brand and web operations, including intake, prioritization, SLAs, project planning, resourcing, vendor management, events, digital asset governance, AI-assisted workflows, digital marketing support, reporting, and budget tracking. The role administers Bynder, manages Optimizely CMP workflows, coordinates agencies and freelancers, improves production throughput, and provides leadership with performance and financial reporting.

Supports client implementations of supply chain and omnichannel commerce software. Responsibilities include developing product knowledge, configuring and testing solutions, training end users, solving technical problems, and providing customer support as part of international project teams. The role includes a six-month internship program, technical and consultancy training, client-site work, and potential permanent employment afterward.

Serves as a senior technical contact during multiple supply chain software implementations. Designs client-specific enhancements, troubleshoots issues, manages project issue prioritization, and supports customer configuration, integration, testing, training, and deployment. Requires transportation consulting experience, software deployment expertise, SQL troubleshooting skills, TMS knowledge, Italian fluency, and up to 50% travel.

Serve as the senior technical point of contact for implementing Manhattan supply chain solutions. Design client-specific enhancements, troubleshoot implementation issues, configure and test interfaces, support customer configuration, testing, training and deployment, and maintain/prioritize project issue lists.

Supports enterprise mobility inside-sales activities by preparing and updating hardware and software quotes, coordinating pricing, availability, renewals, substitutions, and quote-to-order execution. Partners with sales, engineering, purchasing, finance, distributors, and manufacturers to resolve issues and maintain accurate records in Salesforce and quoting systems. Manages work queues, customer follow-up, escalations, documentation, and service-level expectations while contributing to process improvements and sales operations support.

Owns partner-driven revenue and co-sell pipeline generation through relationships with major global systems integrators, including Accenture and Deloitte. The role hunts for net-new enterprise software opportunities, maps accounts, aligns internal sales teams with GSI practices, enables consultants, and positions supply chain software in transformation RFPs and consulting proposals. This quota-carrying executive must understand enterprise SaaS sales, supply chain and logistics software, GSI structures, compensation models, and consulting attach rates.

Own demand generation strategy and integrated full-funnel campaigns for a B2B segment. The role orchestrates paid, owned, earned, event, partner, and BDR activation; manages campaign planning, audience targeting, nurture, automation, measurement, and optimization; and partners across Product Marketing, Digital, RevOps, Marketing Operations, BDR leadership, creative, and regional teams to drive pipeline.

Processes high-volume customer cash receipts, including ACH, WIRE, and lockbox payments. Tracks unapplied and short payments, processes credit memos and write-offs, follows up with customers and project teams to resolve discrepancies, maintains payment trackers and sales logs, and prepares monthly payment summaries and cash-related reports.

Acts as a trusted internal consultant and strategic advisor, translating business strategy into transformation priorities, capability roadmaps, process improvements, and technology-enabled outcomes. Leads discovery workshops, root-cause analysis, prioritization, stakeholder alignment, and cross-functional transformation initiatives. Partners with architects and technology teams to connect business needs with applications, data, automation, AI, and operating-model changes while measuring adoption, value, risk, and investment tradeoffs.

Manage warehouse management software implementation projects from planning through go-live and stabilization. Build project plans, coordinate cross-functional activities, track scope, schedules, budgets, risks, issues, and dependencies, and serve as the primary client contact. Coordinate configuration, integrations, data, testing, training, cutover, and readiness activities while escalating concerns and supporting post-go-live transition.

Leads the enterprise test automation and quality engineering strategy, operating model, frameworks, standards, and CI/CD quality integration. Drives DevOps, DevSecOps, AI-assisted engineering, engineering metrics, productivity improvements, and continuous improvement across teams. Builds and mentors an Engineering Excellence team, establishes communities of practice, and influences engineering leaders to adopt scalable practices and reusable capabilities that improve quality, delivery effectiveness, and engineering maturity.

Leads enterprise technology services supporting Finance, Accounting, Legal, and related functions, with a focus on Workday Financials. Owns service strategy, roadmaps, budgets, delivery metrics, compliance, production support, releases, testing, vendors, and cross-functional projects. Translates business needs into scalable solutions, drives process optimization and automation, and manages global teams. Responsibilities also include stakeholder engagement, risk escalation, financial controls, hiring, coaching, performance management, and occasional requirements, configuration, testing, and end-user training.

Provides technical consulting and post-implementation support for supply chain and omnichannel software. Responsibilities include developing and testing client-specific enhancements, resolving technical issues, supporting data integrations, designing microservices extensions, assisting with cloud deployment and secure connectivity, tuning performance, and facilitating technical workshops on cloud security and access control.

Six-month Associate Consultant internship supporting the implementation and support of supply chain and omnichannel commerce software. Responsibilities include learning product functionality, configuring and testing solutions, training end users, solving technical problems, supporting client projects, and collaborating with functional experts and international teams. The role involves significant client-site and international travel, with potential conversion to a permanent consulting position.

Leads Marketing Operations as a strategic partner to the CMO, owning planning, operating cadence, executive scorecards, funnel measurement, performance narratives, budgeting, Martech governance, segmentation, and process optimization. Manages operations teams, aligns Marketing with Sales, Finance, Product, and IT, drives cross-functional initiatives, improves marketing efficiency, and translates data into executive decisions and action plans.

Serves as the senior technical contact during implementations of supply chain software solutions. Designs client-specific enhancements, troubleshoots implementation issues, prioritizes project issues, and supports customer integrations with Manhattan Associates products or external systems. Collaborates with customer project teams on configuration, testing, training, and deployment. Requires client-facing consulting experience in transportation, software deployment, SQL database troubleshooting, and up to 50% travel.

Defines enterprise technology strategy, target-state architectures, standards, roadmaps, and reusable patterns aligned with business priorities. Leads complex cross-functional architecture and solutioning decisions across applications, integrations, data, platforms, infrastructure, and security. Guides major initiatives, evaluates technology alternatives, reduces technical debt, validates emerging technologies through hands-on analysis and prototypes, and mentors distributed architecture and engineering teams.

Manage semi-monthly US payroll processing, audits, reconciliations, issue resolution, and compliance. Support equity administration tied to payroll (RSUs/PSUs), tax setup, reporting, and cross-team coordination. Provide payroll reporting, handle off-cycle transactions, remittances, and maintain confidentiality while driving process improvements and stakeholder collaboration.