Jobs at Manhattan Associates

Own demand generation strategy and integrated full-funnel campaigns for a B2B segment. The role orchestrates paid, owned, earned, event, partner, and BDR activation; manages campaign planning, audience targeting, nurture, automation, measurement, and optimization; and partners across Product Marketing, Digital, RevOps, Marketing Operations, BDR leadership, creative, and regional teams to drive pipeline.

Processes high-volume customer cash receipts, including ACH, WIRE, and lockbox payments. Tracks unapplied and short payments, processes credit memos and write-offs, follows up with customers and project teams to resolve discrepancies, maintains payment trackers and sales logs, and prepares monthly payment summaries and cash-related reports.

Acts as a trusted internal consultant and strategic advisor, translating business strategy into transformation priorities, capability roadmaps, process improvements, and technology-enabled outcomes. Leads discovery workshops, root-cause analysis, prioritization, stakeholder alignment, and cross-functional transformation initiatives. Partners with architects and technology teams to connect business needs with applications, data, automation, AI, and operating-model changes while measuring adoption, value, risk, and investment tradeoffs.

Lead end-to-end content strategy and execution to drive awareness and pipeline. Manage editorial and social calendars, partner with SMEs and customers, produce cornerstone assets, optimize via SEO and analytics, coordinate agencies, and improve content workflows and measurement.

Manage warehouse management software implementation projects from planning through go-live and stabilization. Build project plans, coordinate cross-functional activities, track scope, schedules, budgets, risks, issues, and dependencies, and serve as the primary client contact. Coordinate configuration, integrations, data, testing, training, cutover, and readiness activities while escalating concerns and supporting post-go-live transition.

Leads the enterprise test automation and quality engineering strategy, operating model, frameworks, standards, and CI/CD quality integration. Drives DevOps, DevSecOps, AI-assisted engineering, engineering metrics, productivity improvements, and continuous improvement across teams. Builds and mentors an Engineering Excellence team, establishes communities of practice, and influences engineering leaders to adopt scalable practices and reusable capabilities that improve quality, delivery effectiveness, and engineering maturity.

Leads enterprise technology services supporting Finance, Accounting, Legal, and related functions, with a focus on Workday Financials. Owns service strategy, roadmaps, budgets, delivery metrics, compliance, production support, releases, testing, vendors, and cross-functional projects. Translates business needs into scalable solutions, drives process optimization and automation, and manages global teams. Responsibilities also include stakeholder engagement, risk escalation, financial controls, hiring, coaching, performance management, and occasional requirements, configuration, testing, and end-user training.

Provides technical consulting and post-implementation support for supply chain and omnichannel software. Responsibilities include developing and testing client-specific enhancements, resolving technical issues, supporting data integrations, designing microservices extensions, assisting with cloud deployment and secure connectivity, tuning performance, and facilitating technical workshops on cloud security and access control.

Six-month Associate Consultant internship supporting the implementation and support of supply chain and omnichannel commerce software. Responsibilities include learning product functionality, configuring and testing solutions, training end users, solving technical problems, supporting client projects, and collaborating with functional experts and international teams. The role involves significant client-site and international travel, with potential conversion to a permanent consulting position.

Leads Marketing Operations as a strategic partner to the CMO, owning planning, operating cadence, executive scorecards, funnel measurement, performance narratives, budgeting, Martech governance, segmentation, and process optimization. Manages operations teams, aligns Marketing with Sales, Finance, Product, and IT, drives cross-functional initiatives, improves marketing efficiency, and translates data into executive decisions and action plans.

Serves as the senior technical contact during implementations of supply chain software solutions. Designs client-specific enhancements, troubleshoots implementation issues, prioritizes project issues, and supports customer integrations with Manhattan Associates products or external systems. Collaborates with customer project teams on configuration, testing, training, and deployment. Requires client-facing consulting experience in transportation, software deployment, SQL database troubleshooting, and up to 50% travel.

Defines enterprise technology strategy, target-state architectures, standards, roadmaps, and reusable patterns aligned with business priorities. Leads complex cross-functional architecture and solutioning decisions across applications, integrations, data, platforms, infrastructure, and security. Guides major initiatives, evaluates technology alternatives, reduces technical debt, validates emerging technologies through hands-on analysis and prototypes, and mentors distributed architecture and engineering teams.

Manage semi-monthly US payroll processing, audits, reconciliations, issue resolution, and compliance. Support equity administration tied to payroll (RSUs/PSUs), tax setup, reporting, and cross-team coordination. Provide payroll reporting, handle off-cycle transactions, remittances, and maintain confidentiality while driving process improvements and stakeholder collaboration.

As a Staff Accountant, you will ensure accurate financial reporting, support month-end close analyses, manage sales commissions, and assist with contract reviews and invoicing.

Lead global SEO and AI search strategy, develop keyword and content optimization for organic and LLM-driven search, manage SEO tools, monitor performance, and report on search metrics while guiding cross-functional marketing initiatives.

Provide Level 2 support for Windows server and desktop environments, manage Azure AD/hybrid identity and Intune, support Microsoft 365 services, handle user provisioning and access control, troubleshoot authentication/mailbox/device compliance issues, monitor system health, coordinate across support tiers and vendors, support patching/upgrades and compliance, maintain documentation, and participate in on-call incident response.

Support, maintain, and improve on‑premises and cloud network security. Monitor and respond to security events, manage VPNs and firewall policies, configure Cisco security technologies, support certificate/secret lifecycle, review changes for risk, document incidents in ServiceNow, and collaborate across teams to remediate issues and improve operational security posture.

Lead messaging, positioning, and go-to-market for ActiveOrder. Translate complex order orchestration and omnichannel customer service capabilities into clear value stories, enable sales and partners, drive launches, create thought leadership and content, support analyst relations, and collaborate across product, R&D, services, and sales to increase adoption and differentiation.

Act as a strategic HR partner to leaders, driving talent management, performance management, workforce planning, employee relations, organizational design, training, and engagement to improve team performance and support business growth.

The Account Executive manages client relationships, identifies sales opportunities, executes strategic plans, and supports customer management within assigned accounts.