Jobs at Major League Baseball

Manage ticketing data products within MLB’s Fan Data Platform, from requirements and roadmaps through development, testing, release, and rollout. Partner with engineering, analytics, QA, and industry stakeholders to centralize data, ensure quality and governance, and enable analytics, personalization, marketing, and business intelligence use cases. Translate business needs into product requirements and user stories while identifying scalable data-platform opportunities.

Leads MLB’s consumer experience and support organization, including CX strategy, technology, team development, BPO and call-center partnerships, budgets, agreements, and continuous improvement. Collaborates with Ticketing and Product teams to reduce fan friction across MLB platforms. Uses performance metrics and data-driven decisions to improve support efficiency, stability, scalability, and consistency while managing escalations and defining long-term CX growth.

An eight-week unpaid training program preparing students and recent graduates for entry-level ticket sales careers with MLB and MiLB clubs. Participants attend weekly virtual sessions led by ticketing and sales executives, develop sales and communication skills, and receive consideration for future club hiring pipelines and a certificate upon completion.

Supports daily athletic department operations and MLB youth baseball events. Serves as a liaison between onsite clients and staff, researches contact lists, coordinates direct-mail marketing, assists with sales outreach, and reviews promotional materials. The role requires teamwork, independent judgment, irregular hours, driving, physical lifting, and occasional tarp-pulling duties.

Provides transactional and general in-house legal counsel for MLB and MiLB commercial and technology activities. Negotiates licensing, sponsorship, marketing, ticketing, software, privacy, security, and other commercial agreements; advises business and operational teams; coordinates with league clubs; and oversees outside counsel. Requires New York Bar admission, strong commercial transactional experience, excellent communication skills, and the ability to manage complex priorities in a fast-paced environment.

Supports the Business & Technology Legal team with contract preparation, review, negotiation, administration, compliance and asset reviews, legal research, and departmental projects. The coordinator collaborates with internal business units and external partners, reviews NDAs, DPAs, terms of service, EULAs, and marketing materials, maintains contract templates, and handles confidential information.

Senior Counsel will support MLB’s Business Development team by structuring, drafting, and negotiating complex commercial agreements, particularly involving gaming, sports betting, and regulated financial markets. The role provides strategic legal guidance, manages risk, develops templates and playbooks, supports executive decision-making, vets opportunities, and manages outside counsel. The position requires strong corporate, contract, and intellectual property law expertise and is based in New York City with five-day in-office attendance.

Coordinates athletic events, youth tournaments, and sports programs at the Jackie Robinson Training Complex. Responsibilities include event operations, client liaison work, staff hiring and scheduling, sales outreach, technology coordination, live-streaming support, event management in League Apps, incident reporting, and collaboration with MLB departments. Requires baseball knowledge, strong communication and organizational skills, supervisory ability, flexibility for irregular hours, and physical capacity for occasional lifting and field tasks.

Lead product vision and roadmaps for MLB streaming and discovery across Web, Mobile, and Connected Devices. Drive cross-functional delivery, define scalable platform requirements, prioritize backlog, use analytics and research to optimize fan engagement, and collaborate with engineering, design, content, and business teams to execute multi-month initiatives.

The Director, International Partnerships will lead MLB's international sales strategy, managing high-value partnerships, and overseeing contract negotiations while enhancing revenue and visibility across various international markets.

Join a cross-platform squad to design, build, test, and ship media playback and subscription features across mobile and connected TV. Collaborate with product, design, QA, and partner teams to maintain platform parity, ensure code quality, observability, and release readiness, participate in planning and reviews, mentor peers, and integrate with a shared design system.

Own end-to-end delivery of Android features for the MLB app: design and implement Kotlin/Jetpack Compose UIs, integrate REST/GraphQL, ensure reliability and performance, monitor rollouts with observability tools, diagnose production issues, write and run tests in CI, mentor teammates, and apply GenAI tools responsibly to accelerate development.

Own end-to-end delivery of Android features for the MLB app using Kotlin and Jetpack Compose. Design modular architectures, integrate REST/GraphQL, ensure performance and reliability, drive testing and observability, mentor engineers, manage rollouts, and responsibly use GenAI tools while maintaining quality and production accountability.

Build, test, and ship media playback and subscription features for mobile and connected TV. Collaborate with cross-functional squads to maintain platform parity, design-system integration, code quality, observability, and incremental rollout practices. Mentor peers, review code, and occasionally lead focused technical initiatives.

Lead one-to-two Agile teams to deliver streaming products by managing roadmaps, coordinating cross-team dependencies, communicating risks and status, coaching Agile practices, and driving execution and continuous improvement while maintaining product and technology awareness.

This program is designed for emerging scouting talents and coaching candidates to enhance their skills through on-field experience and virtual training. It provides opportunities for those interested in roles within MLB or similar baseball career paths.