Jobs at Lyric (lyric.tech)

Build and optimize Lyric’s go-to-market systems, including ICP definition, lead generation, scoring, outbound experiments, CRM data quality, enrichment workflows, funnel reporting, MQL governance, RFP content management, and internal GTM enablement. The role partners across Marketing and Revenue Operations, drives cross-functional projects, and continuously improves revenue processes using tools such as HubSpot, Salesforce, and automation platforms.

Lead Lyric’s marketing strategy and execution across demand generation, field marketing, content, and brand. Build a scalable demand engine, optimize marketing technology and data infrastructure, align marketing and sales around pipeline and revenue goals, and establish forecasting and reporting processes. Recruit and develop a high-performing team, manage external PR, creative, and digital partners, and market complex AI and supply-chain solutions to Fortune 500 and 1000 buyers.

Leads end-to-end delivery of enterprise supply chain analytics and optimization programs. Responsibilities include engagement governance, executive stakeholder alignment, solution architecture, modeling, data integration, platform configuration, UAT, change management, adoption, and cross-functional team leadership. The role combines hands-on technical implementation with program management, statement-of-work scoping, risk management, and customer enablement across global enterprise engagements.

Owns end-to-end Lyric platform deployment workstreams for enterprise supply chain customers, from planning through go-live and steady-state monitoring. Responsibilities include project planning, stakeholder and executive alignment, risk management, UAT, customer training, adoption, requirements translation, and AI-enabled supply chain process improvement. The role is customer-facing, hands-on, autonomous, and involves collaborating with technical delivery teams and experienced operators.

Own strategic enterprise customer relationships, driving adoption, retention, measurable value, and expansion. Lead success reviews and executive engagements, translate supply chain challenges into solution strategies, build prototypes in Lyric Studio, train customer teams, coordinate internal stakeholders, and identify growth opportunities. The role requires deep supply chain expertise, technical fluency in modeling, planning, or AI/ML, strong executive presence, and up to 30% travel.

Develop self-paced technical learning content covering mathematical modeling, optimization, data science, supply chain planning, and visualization. Create training modules, playbooks, exercises, videos, and datasets; support customer workshops; facilitate technical modeling sessions; and explain complex AI, forecasting, and optimization concepts clearly to customers. This entry-level role suits recent graduates with strong technical foundations and teaching or storytelling abilities.

Own and improve People operations for Lyric’s India team, including employee lifecycle processes, manager support, performance management, organizational clarity, employee relations, and scalable people practices. Partner closely with India leadership, R&D, and the global People team to resolve issues, strengthen employee experience, and support organizational growth. The role requires hands-on execution, sound judgment, discretion, and comfort operating in ambiguity.

Own enterprise supply chain implementations from discovery through go-live, translating complex planning and execution challenges into AI-native models and workflows. Build and debug Python, SQL, optimization, simulation, and machine learning solutions on Lyric’s platform. Partner with customers, Product, and Engineering; mentor junior engineers; develop reusable accelerators; and apply AI tools to improve delivery. Focus areas include network optimization, scenario analysis, demand planning, inventory management, production scheduling, and supply chain execution.

Leads end-to-end delivery of enterprise supply chain analytics and optimization implementations. Responsibilities include engagement governance, solution architecture, modeling, data integration, configuration, UAT, adoption, change management, and executive stakeholder alignment. Manages global cross-functional teams, scopes statements of work, drives delivery accountability, and provides product roadmap feedback. The role is hands-on and customer-facing, requiring strong technical delivery, supply chain analytics, and program management expertise.

Own strategic enterprise customer relationships, driving adoption, retention, measurable value, and expansion. Lead success reviews and executive engagements, translate supply chain challenges into solution strategies, build prototypes in Lyric Studio, train customer teams, coordinate forward-deployed engineers, partner with Sales on growth opportunities, and relay customer needs to Product and Engineering. The role requires deep supply chain expertise, technical fluency in modeling, planning, or AI/ML, and strong executive relationship skills.

Provides Level 1 and Level 2 technical support for an enterprise AI SaaS platform, resolves customer issues, and communicates solutions clearly. Identifies recurring support patterns, improves documentation and workflows, and proposes automation opportunities. Partners with engineering, product, platform, and content teams to improve customer outcomes and support scalability. This remote rotational role offers exposure to Customer Success, Professional Services, and AI support.

Formulate supply chain decisions as optimization models and ship them as reliable production software. Responsibilities include developing LP/MIP, network flow, heuristic, and simulation models; improving model performance and feasibility; coding in Python; integrating solvers; validating AI/LLM tooling; and explaining business trade-offs to technical and non-technical stakeholders.

Own end-to-end Lyric deployment workstreams from planning through go-live. Manage project plans, meetings, timelines, budgets, risks, UAT, customer adoption, training, and post-launch monitoring. Partner with executives, engineers, and supply chain operators to translate business needs into platform solutions and ensure successful delivery.

Lead technical wins by designing solutions and conducting demos, create industry playbooks, and support sales cycles with strategic insights and customer engagement.

The Senior Visual Designer will create impactful visual narratives for presentations and marketing, shape brand identity, and collaborate with various teams to enhance company storytelling and visual communication.

As a Technical Pre-Sales Specialist, you will lead technical discovery, configure demos, and collaborate with teams to translate customer challenges into AI-driven solutions.

Sell Lyric's enterprise supply-chain AI platform: own full land-and-expand deal cycle, generate pipeline, close enterprise customers, forecast and manage book, contribute to sales playbook and GTM strategy, and inform sales tools and workflows. Remote role with travel.

As a Product Designer at Lyric, you will design intuitive experiences for both the platform and application layers, focusing on complex data workflows and visualizations. Responsibilities include conducting user research, creating prototypes, and collaborating cross-functionally to enhance user-centered design for an AI supply chain platform.

Design and build core platform components for Lyric's supply chain automation, focusing on Kubernetes operators, IaC systems, and ensuring reliable, scalable infrastructure.