Jobs at Lyric (lyric.tech)

Own the full enterprise sales cycle across the DACH region, from prospecting and pipeline generation through closing and account expansion. Sell Lyric’s supply chain AI platform to enterprise stakeholders, manage forecasts, develop land-and-expand sales strategies, and contribute to sales enablement and operational tools. The role requires complex enterprise sales experience, strong supply chain or operations research knowledge, and the ability to close large multi-year deals.

Own the full enterprise sales cycle across the Benelux, from prospecting and pipeline generation through closing and account expansion. Build relationships with enterprise stakeholders, forecast business, develop sales playbooks, and help shape sales strategy, enablement, and tooling. The role requires selling complex AI, data analytics, or supply chain software or services, engaging executive and technical buyers, and consistently closing large, multi-year enterprise deals.

Own the full enterprise sales cycle in Spain, from pipeline generation and prospecting through closing and account expansion. Sell Lyric’s AI and data analytics platform or services to enterprise supply chain organizations, engage technical and executive stakeholders, forecast business, and help develop sales playbooks, methodologies, enablement, and sales operations workflows. The role requires complex enterprise sales experience, strong supply chain understanding, and a record of closing large, multi-year deals.

Own the full enterprise sales cycle for Lyric’s supply chain AI platform, from prospecting and stakeholder engagement through closing and account expansion. Build pipeline, forecast business, acquire new logos, negotiate complex multi-year contracts, and help develop the land-and-expand sales playbook. Translate supply chain and operational challenges into business value for executive, technical, and business stakeholders.

Own Lyric’s end-to-end data platform, including semantic layers, entity models, ontologies, knowledge graphs, ingestion, data contracts, schema evolution, orchestration, storage, query systems, and reliability for a multi-tenant product. Set technical architecture, write production code, lead design reviews, create RFCs, handle incidents, mentor senior engineers, and guide systems toward production scale. The role requires building data platforms from zero, strong systems reasoning, and hands-on technical leadership.

Build and operate complex, data-heavy product surfaces for supply chain decision intelligence. Own frontend architecture, React and TypeScript experiences, shared components, APIs, data contracts, permissions, testing, observability, and production releases. Partner with design and product to solve customer problems, while contributing backend services and system design. The role emphasizes full-stack ownership, performance, accessibility, startup execution, and hands-on product development.

Build and own backend platform capabilities powering Lyric’s product teams and AI agents. Responsibilities include designing reusable services and APIs, defining data models, managing concurrency and failure handling, improving performance and observability, and developing agent loops, tools, and orchestration. The role requires end-to-end ownership from problem definition through production iteration, strong systems fundamentals, hands-on startup experience, and clear communication.

The Customer Success Business Partner at Lyric drives customer adoption and retention for strategic accounts, leveraging expertise in AI and supply chain operations.

Build and optimize Lyric’s go-to-market systems, including ICP definition, lead generation, scoring, outbound experiments, CRM data quality, enrichment workflows, funnel reporting, MQL governance, RFP content management, and internal GTM enablement. The role partners across Marketing and Revenue Operations, drives cross-functional projects, and continuously improves revenue processes using tools such as HubSpot, Salesforce, and automation platforms.

Lead Lyric’s marketing strategy and execution across demand generation, field marketing, content, and brand. Build a scalable demand engine, optimize marketing technology and data infrastructure, align marketing and sales around pipeline and revenue goals, and establish forecasting and reporting processes. Recruit and develop a high-performing team, manage external PR, creative, and digital partners, and market complex AI and supply-chain solutions to Fortune 500 and 1000 buyers.

Leads end-to-end delivery of enterprise supply chain analytics and optimization programs. Responsibilities include engagement governance, executive stakeholder alignment, solution architecture, modeling, data integration, platform configuration, UAT, change management, adoption, and cross-functional team leadership. The role combines hands-on technical implementation with program management, statement-of-work scoping, risk management, and customer enablement across global enterprise engagements.

Owns end-to-end Lyric platform deployment workstreams for enterprise supply chain customers, from planning through go-live and steady-state monitoring. Responsibilities include project planning, stakeholder and executive alignment, risk management, UAT, customer training, adoption, requirements translation, and AI-enabled supply chain process improvement. The role is customer-facing, hands-on, autonomous, and involves collaborating with technical delivery teams and experienced operators.

Own strategic enterprise customer relationships, driving adoption, retention, measurable value, and expansion. Lead success reviews and executive engagements, translate supply chain challenges into solution strategies, build prototypes in Lyric Studio, train customer teams, coordinate internal stakeholders, and identify growth opportunities. The role requires deep supply chain expertise, technical fluency in modeling, planning, or AI/ML, strong executive presence, and up to 30% travel.

Own and improve People operations for Lyric’s India team, including employee lifecycle processes, manager support, performance management, organizational clarity, employee relations, and scalable people practices. Partner closely with India leadership, R&D, and the global People team to resolve issues, strengthen employee experience, and support organizational growth. The role requires hands-on execution, sound judgment, discretion, and comfort operating in ambiguity.

Own enterprise supply chain implementations from discovery through go-live, translating complex planning and execution challenges into AI-native models and workflows. Build and debug Python, SQL, optimization, simulation, and machine learning solutions on Lyric’s platform. Partner with customers, Product, and Engineering; mentor junior engineers; develop reusable accelerators; and apply AI tools to improve delivery. Focus areas include network optimization, scenario analysis, demand planning, inventory management, production scheduling, and supply chain execution.

Leads end-to-end delivery of enterprise supply chain analytics and optimization implementations. Responsibilities include engagement governance, solution architecture, modeling, data integration, configuration, UAT, adoption, change management, and executive stakeholder alignment. Manages global cross-functional teams, scopes statements of work, drives delivery accountability, and provides product roadmap feedback. The role is hands-on and customer-facing, requiring strong technical delivery, supply chain analytics, and program management expertise.

Own strategic enterprise customer relationships, driving adoption, retention, measurable value, and expansion. Lead success reviews and executive engagements, translate supply chain challenges into solution strategies, build prototypes in Lyric Studio, train customer teams, coordinate forward-deployed engineers, partner with Sales on growth opportunities, and relay customer needs to Product and Engineering. The role requires deep supply chain expertise, technical fluency in modeling, planning, or AI/ML, and strong executive relationship skills.

Provides Level 1 and Level 2 technical support for an enterprise AI SaaS platform, resolves customer issues, and communicates solutions clearly. Identifies recurring support patterns, improves documentation and workflows, and proposes automation opportunities. Partners with engineering, product, platform, and content teams to improve customer outcomes and support scalability. This remote rotational role offers exposure to Customer Success, Professional Services, and AI support.

Formulate supply chain decisions as optimization models and ship them as reliable production software. Responsibilities include developing LP/MIP, network flow, heuristic, and simulation models; improving model performance and feasibility; coding in Python; integrating solvers; validating AI/LLM tooling; and explaining business trade-offs to technical and non-technical stakeholders.

Own end-to-end Lyric deployment workstreams from planning through go-live. Manage project plans, meetings, timelines, budgets, risks, UAT, customer adoption, training, and post-launch monitoring. Partner with executives, engineers, and supply chain operators to translate business needs into platform solutions and ensure successful delivery.