Jobs at Lucid Software

Serve as the technical sales contact for Lucid’s EMEA team by delivering customized product demos, developing business solutions, answering security questions, advising sales partners, and relaying customer feedback to Product and Engineering. The role requires strong communication, presentation, organization, customer-facing skills, and the ability to work hybrid from Amsterdam.

Processes and reviews sales orders in CRM and billing systems, ensuring accurate bookings, licensing, provisioning, invoicing, and policy compliance. Partners with Sales, Finance, Accounting, Legal, Customer Success, and other teams to resolve complex order issues, understand licensing and revenue recognition, and improve business processes. Analyzes customer account data, troubleshoots system issues, supports sales representatives, and contributes to AI-enabled process improvements.

Drive strategic expansion across Lucid’s largest EMEA enterprise customers. Identify target markets, source and qualify opportunities, conduct demos and negotiations, manage complex sales cycles, build forecasts, and close pipeline to achieve quota. Partner with Customer Success, Solution Engineering, Business Development, product, marketing, and leadership teams to support renewals, expansion, and customer engagement. The role requires fluent English and professional Dutch, with hybrid work in Amsterdam two days weekly.

Leads new-logo sales across EMEA by sourcing outbound leads, developing pipeline, conducting prospect engagements and demos, negotiating, and closing SaaS deals. Manages mid-market and enterprise accounts, maintains forecasts, achieves sales quotas, develops product and competitive expertise, explores new markets and personas, and shares insights with product and marketing teams. The role is hybrid and based in Amsterdam.

Own a DACH SMB territory and drive high-volume new-logo sales from prospecting and qualification through close. Build pipeline through proactive, multichannel outbound outreach, engage C-level prospects, conduct discovery, deliver tailored product demonstrations, and manage fast-paced sales cycles. Maintain accurate CRM and pipeline data while collaborating with the team and contributing to a positive, innovative sales culture.

Drive new SMB logo acquisition in EMEA by prospecting, building relationships, and closing deals. Manage pipeline and forecasts, collaborate cross-functionally, deliver excellent customer service, and use CRM/workflow tools to scale adoption and meet team activity and SLA targets.

Lead product strategy and execution for visual collaboration features by aligning cross-functional teams, conducting qualitative and quantitative research, owning the lifecycle from ideation to launch, prioritizing roadmaps for business impact, optimizing KPIs through data-driven iteration, and partnering with design and engineering on technical trade-offs and user experience.

Lead cross-functional product development for visual collaboration features, leveraging qualitative and quantitative research to define roadmap, prioritize high-impact work, and iterate after launch while partnering closely with UX and engineering.

Prospect and qualify inbound and outbound leads across EMEA, conduct needs-assessment calls, schedule product demonstrations, support sales cycles, follow up with prospects and customers, maintain accurate records, and collaborate with Account Executives through trainings and daily standups.

Prospect and qualify accounts across APAC as a strategic partner to Account Executives. Execute multi-channel outreach (calls, emails, LinkedIn), support discovery calls and presentations, develop deep product knowledge to solve customer problems, manage pipeline using Salesforce/Salesloft/ZoomInfo, and contribute to territory planning and regional expansion. Hybrid role with in-office collaboration in Melbourne twice weekly.

Lead AI product strategy and platform evaluation for generative and agentic features. Partner with engineering, design, and data science to prototype, validate, and launch scalable AI capabilities, improve experimentation and evaluation practices, and translate customer insights into trustworthy visual AI experiences.

Lead AI platform and evaluation efforts to prototype, validate, and launch agentic and generative AI features for Lucid's visual collaboration products, partnering with Engineering, Design, Data Science, and product teams to build scalable foundations, experimentation, and evaluation practices.

Lead onboarding, coaching, and enablement programs for North America Commercial sales. Design and deliver workshops, support new-hire ramp, coach reps and managers, translate global initiatives into regional enablement, and measure impact using data and AI insights to improve ramp time, methodology adoption, and quota attainment.

Manage a large portfolio of SMB accounts through scalable, operational engagement—owning renewals, expansions, upgrades, downgrades, and cancellations; maintain accurate Salesforce data; analyze customer feedback to inform recommendations; build scalable playbooks; and collaborate cross-functionally to drive retention and expansion.

As a Product Support Specialist, you'll engage with customers, manage technical issues, create user support content, and oversee the product community.

Lead onboarding, coaching, and enablement for EMEA sales teams. Design and deliver workshops, manager coaching, new-hire ramp programs, and regionally-tailored enablement assets. Use data and AI-enabled insights to diagnose skill gaps, measure impact, and drive quota attainment.

Provide front-line technical product support, troubleshoot and escalate user issues, grow and manage product community, create and maintain Help Center and user education content, analyze user metrics, and collaborate cross-functionally to improve product and support.