Jobs at Lovesac

Owns and optimizes Lovesac’s finance technology ecosystem, including NetSuite and related financial applications. Responsibilities include managing roadmaps and backlogs, gathering requirements, coordinating testing and releases, improving finance processes, supporting implementations, managing vendors, tracking KPIs, enabling users, and maintaining SOX controls and audit readiness. Partners closely with Finance, Accounting, Procurement, Tax, Treasury, and Enterprise Technology teams.

Supports monthly close activities through journal entries, general ledger reconciliations, balance sheet roll-forwards, prepaid expense and payroll accrual tracking. Assists with financial statements, SEC filing schedules, external audits, SOX controls, and process improvements. Requires strong accounting, analytical, organizational, communication, and Excel skills, with experience in general ledger accounting and a SOX-compliant environment. The role is remote within the United States and may require travel.

Leads consumer insights and research initiatives, translating customer experience data, market dynamics, cultural trends, and analytics into recommendations for brand, marketing, product, and business decisions. Develops customer journey maps, conducts qualitative and quantitative research, applies AI-enabled analysis, influences cross-functional teams, builds closed-loop feedback processes, presents decision-ready narratives, and manages research and vendor partnerships.

Owns the delivery, quality, performance, release execution, and technical governance of Lovesac’s enterprise eCommerce platform. Responsibilities include reviewing vendor code and architecture, managing releases, resolving production issues, monitoring integrations and site performance, validating automated testing, supporting security and accessibility reviews, and overseeing system integrators. The role requires hands-on experience with Adobe Commerce or Salesforce Commerce Cloud, storefront architecture, APIs, CI/CD, technical SEO, analytics, and enterprise commerce integrations.

Leads public relations, corporate communications, influencer and creator marketing strategies to strengthen brand awareness, credibility and engagement. Develops media relationships, brand and product narratives, executive communications, experiential campaigns and reputation-management plans. Partners cross-functionally with marketing, creative, product, retail and leadership teams, manages agencies and creator relationships, establishes performance metrics, and connects communications activity to commercial outcomes.

Leads Lovesac’s social-first content, community, creator, influencer, and cultural activation strategy. Translates consumer and cultural insights into compelling brand storytelling, manages content operations and creative teams, oversees agencies and production partners, and owns investment strategy and budgets. Establishes measurement frameworks connecting engagement to brand health, traffic, acquisition, conversion, and loyalty while partnering cross-functionally to strengthen Lovesac’s lifestyle positioning.

Leads FP&A and financial business partnership for marketing, eCommerce, merchandising, and commercial teams. Oversees budgeting, forecasting, long-range planning, revenue and gross-margin modeling, category and channel economics, marketing investment analysis, ROAS and ROI measurement, executive reporting, and scenario planning. Partners with senior leaders to improve profitable growth, forecast accuracy, and resource allocation while managing financial governance and developing an Analyst.

Design, build, and maintain Salesforce solutions across Sales, Service, Marketing, and store operations. Configure declarative and programmatic features (Flows, Apex, LWC), support integrations and data quality, implement security and governance, optimize platform performance, and collaborate with product and business stakeholders to deliver features using Agile practices.