Jobs at Lovesac

Leads strategic brand partnerships across entertainment, lifestyle, design, creators, events, and complementary brands. Develops opportunities from ideation through negotiation, activation, measurement, and post-program analysis. Collaborates with marketing, PR, social, retail, e-commerce, merchandising, supply chain, and product teams to deliver integrated customer experiences. Manages agencies, partners, budgets, contracts, timelines, KPIs, and executive communications while driving brand awareness, engagement, earned media, traffic, and commercial growth.

Leads public relations, corporate communications, influencer and creator marketing strategies to strengthen brand awareness, credibility and engagement. Develops media relationships, brand and product narratives, executive communications, experiential campaigns and reputation-management plans. Partners cross-functionally with marketing, creative, product, retail and leadership teams, manages agencies and creator relationships, establishes performance metrics, and connects communications activity to commercial outcomes.

Leads Lovesac’s social-first content, community, creator, influencer, and cultural activation strategy. Translates consumer and cultural insights into compelling brand storytelling, manages content operations and creative teams, oversees agencies and production partners, and owns investment strategy and budgets. Establishes measurement frameworks connecting engagement to brand health, traffic, acquisition, conversion, and loyalty while partnering cross-functionally to strengthen Lovesac’s lifestyle positioning.

Designs and evolves enterprise information security architecture, standards, and roadmaps while engineering and operating security platforms such as SIEM, SOAR, EDR, vulnerability management, Entra ID, and DLP. Advises enterprise and solution architects on secure cloud, application, data, and infrastructure designs; integrates security tools; supports automation, detection, incident response, governance, audits, and continuous improvement.

Own and optimize Lovesac’s NetSuite ecosystem and related enterprise applications. Design and develop customizations, workflows, reports, integrations, and automation; troubleshoot production and data integrity issues; support security, SOX controls, access governance, UAT, deployments, and platform strategy. Partner with Finance, Supply Chain, Retail Operations, and Technology teams, lead ERP initiatives, manage incidents, document procedures, and mentor stakeholders and consultants.

Leads Lovesac’s Finance Platforms strategy, roadmap, governance, operations, and continuous improvement across NetSuite and connected financial applications. Partners with Finance and enterprise leaders to transform accounting, procurement, close, reporting, tax, treasury, and audit processes. Oversees SOX controls, security, vendors, budgets, delivery, modernization, automation, and platform risk while leading product owners, ERP engineers, analysts, and external partners.

Leads FP&A and financial business partnership for marketing, eCommerce, merchandising, and commercial teams. Oversees budgeting, forecasting, long-range planning, revenue and gross-margin modeling, category and channel economics, marketing investment analysis, ROAS and ROI measurement, executive reporting, and scenario planning. Partners with senior leaders to improve profitable growth, forecast accuracy, and resource allocation while managing financial governance and developing an Analyst.

Design, build, and maintain Salesforce solutions across Sales, Service, Marketing, and store operations. Configure declarative and programmatic features (Flows, Apex, LWC), support integrations and data quality, implement security and governance, optimize platform performance, and collaborate with product and business stakeholders to deliver features using Agile practices.

Owns and optimizes Lovesac’s finance technology ecosystem, including NetSuite and related financial applications. Responsibilities include managing roadmaps and backlogs, gathering requirements, coordinating testing and releases, improving finance processes, supporting implementations, managing vendors, tracking KPIs, enabling users, and maintaining SOX controls and audit readiness. Partners closely with Finance, Accounting, Procurement, Tax, Treasury, and Enterprise Technology teams.

Provide exceptional in-store customer service and sales by guiding customers from interest to purchase, managing quotes and follow-ups, demonstrating product knowledge, supporting visual merchandising and store operations, meeting sales goals and KPIs, championing promotions, conducting outreach, resolving customer issues, and assisting management with service and operational tasks.

Manage full-cycle recruiting for corporate and retail roles: source candidates, conduct screens and interviews, coordinate hiring processes, maintain ATS records, track recruitment metrics, represent employer brand at events, and ensure compliance and positive candidate experience.