Jobs at Loftware

Build functional AI prototypes and MVPs using low-code platforms such as Copilot Studio and Power Platform. Translate business needs into technical specifications, user stories, and workflows; partner with engineering to scale validated concepts into production. Roll out AI productivity tools, support go-to-market and customer success workflows, measure adoption and impact, and apply AI security, privacy, governance, and compliance principles while coordinating with product, architecture, legal, and security stakeholders.

Leads complex, cross-functional value creation and strategic programs from strategy through execution. Responsibilities include enterprise systems transformation, business application modernization, process redesign, M&A integration support, program governance, roadmap development, stakeholder alignment, risk management, executive reporting, and PMO capability development. The role partners with senior business and technology leaders to improve operational performance, enable scalable processes, and deliver measurable enterprise value.

Leads Loftware’s product marketing function, overseeing positioning, messaging, pricing, packaging, product launches, competitive intelligence, market insights, and sales enablement. Builds and develops a high-performing global team while partnering with Product, Sales, Customer Success, and Marketing to drive product adoption, revenue growth, market awareness, and competitive differentiation for enterprise SaaS solutions.

Develop and maintain automated UI and API tests using Playwright, enhance QA automation frameworks, integrate testing into Bitbucket Pipelines, investigate failures, improve test coverage, and collaborate with engineering, QA, and product teams. The role also contributes to AI-powered test generation, AI agents, and next-generation quality engineering tools.

Leads complex customer technical support issues, troubleshooting logs, services, environments, operating systems, cloud platforms, and printer communications. Acts as a trusted technical advisor, escalates defects, creates knowledge articles, supports onboarding, improves workflows, and mentors support team members. Collaborates with Product and Engineering while prioritizing issues based on severity and business impact.

Manage multiple customer-facing enterprise software implementation projects from presales handoff through go-live and technical support handoff. Responsibilities include project planning, scope, schedule, budget, resources, risks, change orders, quality, stakeholder communication, team leadership, documentation, reporting, issue resolution, and customer relationship development.

Own long-term strategy and outcomes for major product or platform areas. Set vision, roadmap, and success metrics; translate customer and market insights into prioritized initiatives; lead complex cross-team initiatives from discovery to adoption; partner with Engineering, Design, GTM, and execs; define requirements and measure business impact.

Generate new business pipeline via phone, email, and social media; qualify prospects, meet sales targets, coordinate with sales reps, manage CRM data, and execute territory outbound prospecting plans.