Jobs at Loadsmart

The role involves prospecting new business through outreach, managing client relationships, guiding integration processes, and enhancing sales skills and product knowledge.

Manage and develop a team of Account Sales Representatives, drive sales outreach, onboard new customers, and enhance team performance.

The Director of Global Account Management will lead the Account Management Team, drive revenue retention and expansion, and build executive relationships with global clients.

Sell Loadsmart's logistics SaaS to Enterprise and Mid-Market customers by owning the full sales cycle: prospecting, pitching, negotiating, onboarding, and coordinating with product, engineering, and account management to ensure retention and integration success.

Manage production of 20–25 SEO-optimized articles monthly: conduct keyword research, create content briefs, manage freelance writers, edit and optimize for on-page and technical SEO, publish in CMS, and monitor performance while collaborating with product marketers and SMEs.

The Customer Support Analyst will provide Level 1 support to customers, assist with ticketing, and contribute to process improvements in a remote team setting.

The Account Executive will prospect new business, drive sales cycles, manage pipelines, and collaborate with the customer success team, focusing on Supply Chain SaaS sales.

The Sales Manager will lead a team of Account Sales Representatives, drive sales outreach, acquire and retain customers, and ensure sales targets are met.

The Sales Representative will prospect new customers, manage existing client relationships, and refine sales skills while collaborating with the operations and product teams.

The Senior Full-Stack Engineer will enhance freight brokerage systems, manage technical initiatives, mentor teammates, and ensure operational stability across backend and frontend platforms using Python, Django, PostgreSQL, and TypeScript/React.

Provide customer support for SaaS and logistics issues, manage inquiries, and collaborate with internal teams for solutions and improvements.

The Marketing Associate will help Loadsmart enter the LATAM market by generating leads, localizing marketing efforts, and supporting relationship building and events. Responsibilities include managing a pipeline, conducting discovery conversations, and coordinating with U.S. teams.

Act as subject-matter expert for a SaaS TMS: support pre-sales demos and discovery, design API/EDI integrations and solution architectures, produce SOWs and configs, manage implementation handoffs and testing, and provide post-implementation advisory and tier-2 integration support.

Lead and scale the ShipperGuide SaaS sales team as a player-coach, carrying an individual quota while building repeatable GTM processes, driving new logo and expansion deals, aligning with marketing, product, finance, and customer success, and maximizing cross-sell revenue across multi-product logistics/platform offerings.

Sell Loadsmart's Opendock platform across the DACH region. Own full sales cycle from prospecting to onboarding, manage enterprise and mid-market pipelines, coordinate with account management, guide integrations/contracts/RFPs, and share customer feedback with Product and Engineering.

Support Loadsmart's entry into LATAM by generating qualified opportunities through outreach and events, localizing messaging and collateral, qualifying prospects, maintaining CRM records, providing market insights, and reporting on pipeline and event impact. Travel across LATAM ~20–30%.

Sell logistics services (FTL, intermodal) by prospecting via cold calls, email, and meetings; manage and grow existing accounts; guide customers through onboarding, contracts, and integrations; continuously improve sales skills and share customer feedback with product and engineering teams.

Identify high-volume business workflows and design, prototype, and ship AI agents and automated workflows using low-code/no-code LLM tooling. Run discovery with stakeholders, maintain a prioritized automation backlog, enable teams through workshops, templates, and training, and deliver production-ready solutions with documentation and handoffs.

Perform high-volume outbound prospecting to research and engage warehouse and distribution decision-makers, book qualified meetings for Account Executives, communicate the value of Loadsmart's Dock & Yard SaaS, craft outbound messaging, and develop SaaS sales skills within a performance-driven team.

Lead backend development for freight-brokerage systems using Python/Django and PostgreSQL. Own multi-service initiatives, performance and reliability improvements, database migrations, production incident response, and mentor engineers while delivering product and revenue-impacting features.