Jobs at LiveScore Group

Provide first- and second-line customer support to sports betting and gaming players through live chat, email, and social media. Resolve transactional, betting, banking, and account queries, escalating complex issues appropriately. Meet service-level, quality, and performance targets while managing multiple contacts efficiently. The role requires strong communication, problem-solving, sports knowledge, accurate calculations, fast typing, Excel proficiency, and flexibility across varied shifts.

Plans, executes, analyzes, and improves sportsbook promotional campaigns across specific territories. Manages campaign calendars, customer segmentation, CRM communications, promotional terms and conditions, design briefs, competitor analysis, and cross-sell initiatives with casino and trading teams. Uses player activity and campaign performance data to improve retention, revenue, and customer experience while resolving escalated sportsbook queries and coordinating delivery across departments.

Designs, executes, tests, and optimizes multi-channel CRM campaigns across email, push, in-app, SMS, and Rich Inbox. Creates campaign briefs, coordinates with Marketing, Content, Legal, Promotions, Design, and Customer Support, monitors engagement and conversion KPIs, and analyzes performance to improve targeting and customer journeys. The role supports retention, customer engagement, revenue growth, and timely delivery aligned with sports events and promotional activity.

Manage and expand international reseller partnerships for a digital advertising business. Responsibilities include developing commercial proposals, onboarding and training partners, coordinating advertising campaigns, managing timelines and stakeholders, analyzing campaign performance, monitoring revenue and pipelines, supporting renewals and billing, and sharing market insights with cross-functional teams.

Leads the architecture, development, and optimization of scalable batch and real-time data platforms on GCP. Designs pipelines, data models, integrations, and infrastructure while ensuring security, governance, reliability, performance, and cost efficiency. Resolves critical incidents, evaluates AI and data-engineering technologies, translates complex business needs into solutions, and mentors engineers across technical initiatives.

Plans, executes, analyzes, and reports on sportsbook promotional campaigns across territories. The role manages campaign calendars, customer segmentation and journeys, CRM coordination, cross-sell initiatives, promotional terms and conditions, competitor analysis, and performance optimization. It collaborates with trading, casino promotions, insights, customer service, and other teams to improve player retention, revenue, and customer experience.

Lead the design, development, optimization, and operation of scalable data pipelines, ETL/ELT processes, data platforms, and analytical data models. Translate data architecture into production solutions, ensure data quality and performance, optimize infrastructure costs, and support regulatory reporting. Provide hands-on coding, infrastructure, troubleshooting, code reviews, and technical leadership while mentoring junior and mid-level engineers and collaborating with architects, product managers, data scientists, and business stakeholders.

The Senior Software Engineer will design, develop, and maintain scalable backend services, mentor colleagues, improve system performance, and collaborate across teams.