Jobs at LincolnIT

Serve as SME for Ivanti Endpoint Manager, administering and optimizing EPM infrastructure for large enterprises. Lead patch management, vulnerability remediation, software packaging/deployment, PowerShell automation, endpoint provisioning, monitoring, and compliance reporting. Provide technical escalation, project support, and documentation across regulated environments.

The Tier II Support Engineer will troubleshoot and resolve IT issues, provide on-site support, handle software installations, and offer helpdesk assistance.

We are looking for a senior .NET developer with at least 5 years of experience in developing web applications and SQL database management.

Provides dedicated onsite technical support for enterprise users, troubleshooting Windows, Microsoft 365, hardware, networking, printers, conferencing systems, and access issues. Manages endpoint deployment, imaging, inventory, lifecycle activities, onboarding, offboarding, and documentation. Serves as the primary client technology representative, coordinates escalations with service desk and engineering teams, supports technology projects, and delivers customer-focused assistance within ticketing, security, and change-management procedures.

Provide first‑line remote and onsite technical support for end users: troubleshoot Windows, Microsoft 365, desktop apps, printers, mobile devices, and basic networking; perform installations, account provisioning, documentation in PSA, escalate complex issues, assist with deployments and after‑hours support.

Lead and coach a sales team to meet revenue and profit targets, manage pipeline and forecasting, standardize sales processes and CRM usage, support key account pursuits and contract negotiations, and collaborate cross-functionally to drive predictable growth.