We are currently seeking Full Time Tier I/II Network Voice/Field Engineer with a minimum of 3 years of hands-on experience.
As a Level I/II Network Voice / Field Engineer, you will be part of a field team dedicated to resolving customer issues in a prompt, professional and friendly manner while focusing on positive customer experiences.
Responsibilities:
- Provide phone, remote and onsite support and remediation for network device issues
- Troubleshooting and resolving customer system problems across a broad range of technologies; Network devices, all peripheral devices, application and enterprise system support; computer hardware and software issues
- Telephony/VOIP experience
- Provide remote and onsite installations of new software and upgrades
- Provide remote and onsite installation of service Packs and security updates
- Provide help desk support including analyzing and resolving end-user issues
- Routing protocols EIGRP, OSPF, and BGP; configuring, troubleshooting, typical show commands to research issues
- Racking and stacking Cisco 2900, 3700, 3600, 3800, 4500, 6500 series switches
- Upgrading firmware on Cisco switches
- Tools for upgrading firmware on Cisco switches; TFTP and FTP server, thumb drive
- Configuration of Cisco switches in command line via console and SSH
- Working knowledge of power distribution units (PDU); Tripp-Lite, Raritan Power, APC; and power cord types; twist-lock L6-20, L6-30, C12, C13, C14
- Working knowledge of uninterruptible power supply (UPS) units; Schneider Electric, Emerson Power, APC; replacing batteries, connecting units to the network, power input and output types; L6-20, L6-30
- Working knowledge of networked console servers; Tripp-Lite, Avocent
- Working knowledge DNS and DHCP; What is a host record, reverse look-up zone, CNAME. What is a static IP address
Skills & Experience:
- 3+ years' experience in network engineering
- Bachelor's degree
- CCNA, A + and Network + certification is strongly recommended
- Project Management, Problem Solving
- Understanding of Data Center environment
- LAN Knowledge, Proxy Servers, Networking Knowledge, Network Design and Implementation, Network Troubleshooting, Network Hardware Configuration, Network Performance Tuning
- Understanding of networking protocols (e.g., IPSEC, HSRP, OSPF, 802.11, QoS.)
- Cisco Routers, Cisco Switches, Cisco IOS, OSPF, Layer 2, Layer 3, advanced IP Addressing, IPSec VPN, Configuration of secure routing solutions, WLAN, LAN and WAN
- Experience deploying and troubleshooting NAC for wired and wireless access preferred
- Maintenance of Infoblox's DNS, DHCP, and IP address management (DDI) a Plus
- Ability to troubleshoot jack activations, connection issues is a must
- Must be able to use troubleshooting applications as fiber checkers, cable checking applications, slow response issues
Company Overview
Founded in 1998, Lincoln Computer Services is a growing custom IT solution provider, servicing New York City and Long Island, New York. If you are interested in working for a growth-oriented company with a culture that exudes collaboration, integrity, and a passion for technology, submit your resume today!
Top Skills
What We Do
Lincoln Computer Services is a professional and managed services provider with a commitment to deliver cutting-edge technology solutions to business enterprises in the New York metropolitan area. Our mission is to make your IT infrastructure an asset for your business by eliminating complexity and helping to maximize return on technology investment.
Founded in 1998 as a systems integration consulting firm, Lincoln has evolved into a recognized IT business consultancy with a wide-reaching solution focus. Our success has been largely attributed to our ability to constantly adapt to the changing business, fiscal and technology requirements of our customers and to respond quickly to the key forces which have shaped our industry. In an effort to meet the growing demands of our client base while simultaneously focusing on on-going cost reduction, we shifted our strategy to include best-of-breed technology partnerships; expanding our solution focus and vastly enhancing our traditional systems integration business.
Our sales and technical engineering staff design, source, configure, implement, and support innovative IT solutions. We enable businesses to utilize critical resources for business growth, while we keep your network up and running at optimal performance. Lincoln’s team of certified engineers is proficient in providing the highest level of support, including: Cloud Computing, Business Continuity, Disaster Recovery, Managed IT Services and Professional IT Services. The breadth and depth of our offering is what differentiates us in the marketplace
