About Us: Lincoln IT is a dynamic and innovative technology company dedicated to delivering cutting-edge solutions to our clients. We are currently seeking a skilled and motivated Network Operations Center (NOC) Engineer to join our team of experts. If you're passionate about network infrastructure, problem-solving, and maintaining seamless operations, this could be the opportunity you've been waiting for.
Position Overview: As a NOC Engineer at Lincoln IT, you will play a crucial role in ensuring the stability, security, and performance of our clients' networks. You will be responsible for monitoring network systems, diagnosing and resolving issues, and collaborating with cross-functional teams to provide exceptional support. The ideal candidate is a proactive problem-solver with a strong technical background in network operations.
Responsibilities:
- Monitor network infrastructure using various network management tools to ensure uptime and performance.
- Detect and troubleshoot network incidents, identifying root causes and implementing timely resolutions.
- Escalate complex technical issues to senior team members or appropriate departments for resolution.
- Coordinate with internal and external stakeholders to ensure effective incident response and communication.
- Maintain accurate documentation of network incidents, configurations, and resolutions.
- Participate in on-call rotation to provide 24/7 support for network-related emergencies.
- Contribute to the continuous improvement of network monitoring processes and tools.
Requirements:
- Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience).
- Proven experience as a NOC Engineer or similar role in a fast-paced environment.
- Strong knowledge of network protocols, topologies, and architectures.
- Familiarity with network monitoring tools and technologies, Automate would be ideal.
- Excellent problem-solving skills and the ability to analyze and troubleshoot complex network issues.
- Effective communication skills, both written and verbal.
- Ability to work independently and collaboratively within a team.
- Industry certifications such as CCNA, CCNP, or equivalent are a plus.
- Experience with scripting languages (Python, Bash) is an advantage.
What We Offer:
- Competitive salary and benefits package.
- Professional development opportunities and certification support.
- Collaborative and inclusive work environment.
- Opportunities to work on cutting-edge technologies.
- Chance to grow your career with a forward-thinking company.
If you're excited to contribute your skills to a dynamic team and be part of our mission to deliver excellence, we encourage you to apply. Join us at Lincoln IT and take your career to the next level
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What We Do
Lincoln Computer Services is a professional and managed services provider with a commitment to deliver cutting-edge technology solutions to business enterprises in the New York metropolitan area. Our mission is to make your IT infrastructure an asset for your business by eliminating complexity and helping to maximize return on technology investment.
Founded in 1998 as a systems integration consulting firm, Lincoln has evolved into a recognized IT business consultancy with a wide-reaching solution focus. Our success has been largely attributed to our ability to constantly adapt to the changing business, fiscal and technology requirements of our customers and to respond quickly to the key forces which have shaped our industry. In an effort to meet the growing demands of our client base while simultaneously focusing on on-going cost reduction, we shifted our strategy to include best-of-breed technology partnerships; expanding our solution focus and vastly enhancing our traditional systems integration business.
Our sales and technical engineering staff design, source, configure, implement, and support innovative IT solutions. We enable businesses to utilize critical resources for business growth, while we keep your network up and running at optimal performance. Lincoln’s team of certified engineers is proficient in providing the highest level of support, including: Cloud Computing, Business Continuity, Disaster Recovery, Managed IT Services and Professional IT Services. The breadth and depth of our offering is what differentiates us in the marketplace
