Jobs at Lightfield

Own end-to-end support and customer success: handle inbound tickets, set SLAs, resolve technical issues, build AI support agents, knowledge base, onboarding automations, health scoring, tooling, reporting, and CS playbooks to drive retention and expansion.

Build and lead Lightfield’s community and events programs, including intimate prospect dinners, headquarters gatherings, industry conferences, and a virtual power-user community. Develop advocacy programs, convert community insights into marketing content, and connect event activity to sales pipeline and measurable growth. The role requires strong event execution, community-building, writing, communication, GTM knowledge, and comfort operating in an early-stage AI company.

Own Lightfield’s product marketing function, including category positioning, messaging architecture, pricing and packaging, sales enablement, competitive intelligence, and product launches. Build the narrative for agentic CRM, equip sales with competitive and ROI materials, improve win rates and pipeline generation, and establish marketing processes at an early-stage AI company. The role partners closely with product, founders, sales, and GTM leadership.

Head of Content will build Lightfield’s content function across founder thought leadership, customer stories, SEO, AEO, newsletters, creator partnerships, and distribution. The role owns the content operating system, including editorial standards, analytics, contractors, agencies, and growth partnerships. This person will work directly with founders, produce high-quality content, scale output, and establish Lightfield as a leading source for modern AI-powered go-to-market practices.

The Performance Marketing Lead will build and manage an AI-driven marketing engine, optimize paid acquisition across major platforms, and enhance the self-serve funnel and lifecycle marketing efforts.

Own the full sales cycle for $20K–$50K deals with Series A/B startups: prioritize PLG signals, run targeted outbound, design and execute pilots, build sales playbooks, and feed market insights to product and GTM leadership.

Own full-cycle recruiting for the company with immediate focus on GTM (Sales, Customer Success, Delivery). Build proactive sourcing pipelines, run initial screens, manage interviews and offers end-to-end, implement ATS/processes, partner with hiring managers, and deliver a high-quality candidate experience in a fast-paced early-stage startup.

Build end-to-end full-stack features and scalable systems that leverage LLMs for an AI-native CRM. Collaborate with product, implement observability and metrics, participate in code reviews and mentorship, and contribute to technical vision and recruiting.

Lead the architecture and execution of critical backend systems at Lightfield, focusing on API design, data architecture, and scalability while enhancing product experiences.

The Founding Recruiter will lead talent acquisition for engineering and GTM in a fast-paced startup. Responsibilities include building sourcing pipelines, defining employer brand, and improving candidate experience while working closely with hiring managers.

Create high-quality product marketing content: walkthroughs, feature explainers, case studies, sales enablement materials, launch assets, and demo videos. Work closely with founders, product, and GTM to turn customer insight and technical product depth into messaging and materials that drive acquisition and revenue.

Build and scale the company's data infrastructure: design ingestion paths, event models, schema-flexible data models, change capture, query performance, freshness guarantees, and analytics serving for customer-facing dashboards and evaluation pipelines.

Design, build, and scale backend and data infrastructure for an AI-driven CRM. Implement full-stack systems, data models, observability, and backend services to support LLM-powered workflows, ensuring reliability, performance, and scalability.

As an AI Product Engineer, you will develop innovative LLM-powered solutions, enhance AI systems, and collaborate with cross-functional teams to improve customer experiences.

Lightfield seeks a Machine Learning Engineer to create innovative AI experiences, collaborate on AI/ML strategy, develop product features, and recruit team members. Must have 5+ years in AI/ML and NLP.

The Software Engineer will architect, build and scale the core infrastructure for an AI-driven CRM, ensuring system performance and resilience. Responsibilities include developing data models and backend services, maintaining full-stack systems, and mentoring team members.

The role involves building scalable, reliable features for a next-gen CRM, leading design discussions, mentoring team members, and collaborating on technical execution.

Own onboarding, migration, and expansion for early customers. Build workflows, automations, and integrations in-product, drive adoption across teams, revive underused accounts, and grow usage-driven revenue while partnering with sales, product, and engineering to scale the customer success function.