Jobs at LightEdge Solutions

Support monthly and quarterly reporting, budgeting, forecasting, and long-term financial modeling. Conduct strategic financial analysis, monitor KPIs, analyze customer and sales data, product margins, and capacity planning. Provide executive reporting and ad hoc analysis to drive strategic decision-making and identify performance improvement opportunities.

Lead design and delivery of secure, scalable AWS, Azure, and hybrid cloud solutions. Drive pre-sales architecture, migration strategies, workshops, POCs, and technical documentation. Partner with sales and engineering, mentor peers, and evolve cloud architecture standards to support enterprise digital transformation.

Lead and scale the installed-base sales organization to drive expansion, upsell/cross-sell, migrations, and upgrades across enterprise accounts. Build repeatable qualification and account-planning processes, partner with CXM, Solutions Architecture, Marketing, and Channel to convert satisfaction into growth, and own validated pipeline, forecasting, hiring, and reporting to executive leadership.

Drive sales operating rhythms, Salesforce governance, and sales program administration. Lead forecast and pipeline cadences, manage territory/lead routing programs, ensure process compliance, improve adoption of sales tools (Salesforce, CPQ, ZoomInfo, Momentum.io), identify automation and AI-enabled efficiency opportunities, and partner cross-functionally to improve forecasting, productivity, and CRM data quality.

Provide escalated technical support and leadership for network, security, virtualization, storage, backup, and disaster recovery issues. Troubleshoot complex incidents, collaborate with engineering and stakeholders, update documentation, contribute to training, participate in on-call rotation, and use automation/AI tools to improve processes and customer outcomes.

Provide senior-level technical escalation support across networking, security, virtualization, storage, backup and disaster recovery. Lead troubleshooting, coordinate root-cause analysis with platform engineers, update documentation, contribute to training, participate in on-call rotation, use automation and AI tools, and engage stakeholders to improve systems and processes.

Provide escalated technical support and leadership for complex customer issues across networking, security, virtualization, storage, backup, and disaster recovery. Collaborate with platform teams, update documentation, participate in on-call rotation, improve processes, and support training initiatives while using automation and AI tools.

The Strategic Account Executive will own the sales process from prospecting to closing, focusing on mid-market to small enterprise companies, ensuring alignment with business drivers and achieving sales goals.

Manage, deploy, troubleshoot, and support Windows Server and Citrix environments for managed-service customers. Act as first responder for OS incidents, handle ticket queue and escalations, document resolutions, participate in on-call rotation, and support projects to expand and improve services.

The Senior AI Integration Engineer develops and supports AI-driven workflows across systems, managing lifecycle, integrations, and stakeholder requirements.