Jobs at Lightcast

Generates new business opportunities through inbound lead follow-up and outbound prospecting. Manages target accounts, researches prospects, qualifies business needs, and schedules handoffs to Account Executives. Maintains accurate CRM records, collaborates with Sales and Marketing on campaigns and events, reengages inactive opportunities, and contributes to team learning through coaching, role-play, and shared best practices.

Supports customer-facing data products by managing backlogs, translating requirements into user stories, monitoring data quality, maintaining data contracts, supporting launches, documenting changes, and coordinating with Engineering, Data, Legal, Security, and go-to-market teams. The role focuses on building technical product management expertise and ensuring reliable, compliant, user-friendly data products.

Coordinates customer marketing programs, campaigns, events, webinars, communications, and customer-facing content across multiple markets. Manages webinar calendars, speakers, promotions, project plans, timelines, templates, and marketing records. Partners with Client Success and internal stakeholders to identify customer stories and content opportunities, tracks campaign engagement, and uses performance insights to improve future initiatives.

Plans and executes sales strategies, manages the full sales cycle, develops pipelines, forecasts revenue, and achieves sales targets. Builds and expands customer relationships through prospecting, consultative selling, presentations, negotiation, upselling, and cross-selling. Maintains CRM records, account plans, and forecasts while collaborating with internal stakeholders to support deal execution and customer success.

Plans and executes sales strategies, manages the full sales cycle, develops pipelines, forecasts performance, expands customer relationships, and meets revenue targets. The role includes prospecting, cold calling, presentations, negotiation, closing, upselling, territory management, CRM maintenance, and collaboration with internal stakeholders. Candidates should have at least three years of sales or related experience and proficiency with CRM, sales enablement, productivity, and business technology tools.

Conduct quantitative labor market research for clients by querying, cleaning, and analyzing large datasets with SQL, Python, and Snowflake. Build data pipelines, indices, repeatable workflows, dashboards, and client-ready materials. Apply statistical methods and labor economics concepts, present findings, use LLM tools responsibly, document methodologies, and collaborate on research, product work, proposals, and client deliverables.

The Director of Customer Technical Support leads a global technical support team, focusing on mentorship, operational excellence, and strategic collaboration to enhance client support and experience.

Develops and executes sales strategies, manages the full sales cycle, builds customer relationships, expands accounts, maintains territory pipelines, forecasts performance, and achieves revenue and market-share targets. The role involves prospecting, consultative selling, presentations, negotiation, closing, upselling, cross-selling, CRM management, and collaboration with internal stakeholders.

Plans and executes sales strategies, manages full-cycle prospecting and customer relationships, and achieves revenue and market-share targets. Responsibilities include cold calling, outreach, presentations, negotiation, closing, upselling, territory management, pipeline development, forecasting, CRM maintenance, and consultative solution selling. The role collaborates with internal stakeholders, manages multiple opportunities, and supports customer expansion across products and platforms.

Drive private-sector new business by prospecting, managing pipelines, conducting consultative sales, negotiating contracts, and closing net-new opportunities. Manage the full sales cycle for assigned accounts, maintain accurate Salesforce forecasts, develop customer relationships, identify expansion opportunities, and collaborate with internal teams to deliver customer value.

Leads complex analytical workstreams from problem framing through client-ready insights and recommendations. Translates workforce datasets into executive narratives, visualizations, and presentations; ensures analytical accuracy, methodological rigor, and quality assurance. Develops reusable analytical frameworks, improves processes, supports engagement scoping, collaborates with clients and internal teams, and mentors analysts.

Manages a portfolio of customers across the full lifecycle, serving as a strategic advisor and driving adoption, measurable outcomes, renewals, and account expansion. Develops success plans, monitors account health, demonstrates ROI, leads renewal negotiations, identifies upsell opportunities, and coordinates onboarding and issue resolution across internal teams. Maintains forecasts and account documentation while building stakeholder relationships and sharing customer insights.

Generates new business opportunities through outbound prospecting and inbound lead follow-up. The role manages target accounts, qualifies prospects, identifies customer needs, maintains CRM records, and hands opportunities to Account Executives. It partners with Sales and Marketing on campaigns, events, messaging, and pipeline development, while reengaging inactive prospects and contributing to team training and continuous improvement.

Own end-to-end UX and visual design for Lightcast’s corporate website and digital experiences. Lead projects from concept through launch, create scalable templates and components, collaborate with marketing, product, engineering, and content teams, and improve usability, accessibility, performance, SEO, conversions, and user journeys through analytics, research, A/B testing, and customer insights.

Owns the customer lifecycle for an assigned portfolio, serving as a strategic advisor and driving adoption, measurable outcomes, retention, renewals, and account growth. Responsibilities include developing success plans, monitoring account health, demonstrating ROI, managing renewals and negotiations, identifying expansion opportunities, coordinating onboarding, and collaborating cross-functionally to resolve customer needs.

Leads technical discovery and solution design for enterprise sales opportunities. Creates prototypes, solution briefs, and product demonstrations using APIs, Direct Data Shares, and SaaS dashboards. Partners with Account Executives on evaluations, RFIs, RFPs, proofs of concept, and stakeholder alignment. Supports post-sale handoffs and workshops, collaborates with account and onboarding teams, and applies large language models to solution development and client enablement.

Own complex analytical workstreams from problem framing through client delivery, translating large datasets into actionable insights, executive narratives, visualizations, and recommendations. Ensure analytical accuracy, methodological rigor, documentation, and quality assurance. Improve workflows and reusable analytical assets, support feasibility assessments, collaborate with clients and internal teams, and mentor analysts.

Analyze and improve multilingual text classifier data quality, develop language parsers with Linguistics and Engineering teams, translate skills and occupation taxonomies, and clean data using Excel and analysis tools. The role requires Greek language proficiency, regular-expression rule writing, SQL knowledge, text analysis or machine learning familiarity, and accurate independent work.

Analyze and improve multilingual text classifier data quality, develop parsers with Linguistics and Engineering teams, translate skills and occupation taxonomies, and clean data using Excel and other analysis tools. The role requires Bulgarian proficiency, SQL and RegEx knowledge, text analysis or machine learning familiarity, strong attention to detail, and independent execution. It is a full-time independent contractor engagement lasting up to six months, with personal laptop and reliable internet required.

Supports customer-facing data product delivery through backlog management, data contracts, quality monitoring, governance, documentation, launches, incident triage, and cross-functional collaboration. Translates requirements into user stories and acceptance criteria while helping ensure data products are reliable, compliant, and accessible. This early-career role develops technical product management expertise across Engineering, Data, Legal, Security, and go-to-market teams.