The Associate Customer Support Engineer serves as the initial customer contact, diagnosing inquiries and escalating issues while maintaining documentation and meeting performance targets.

The Senior Customer Support Engineer investigates escalated issues, mentors junior staff, and enhances customer support experiences using technical expertise.

The Data Scientist will analyze large datasets, develop models and visualizations, and make recommendations to stakeholders while working under senior data scientists.

As an Associate Infrastructure Engineer, you'll assist in IT system maintenance and optimization, receive training, and support automation and security tasks.

The Linguist role involves analyzing multilingual data quality, developing language resources, and collaborating with linguistics and engineering teams. Candidates should have strong language fluency and data handling skills.

Analyze and improve multilingual text classifiers, translate taxonomies, and develop features while working with linguistics and engineering teams.

As an Associate Technical Writer, you will create and maintain documentation for Lightcast's products, ensuring clarity and accuracy while collaborating with product teams and other writers.

Handle client relationships, drive sales, secure renewals, and ensure customer success through effective onboarding and product adoption.

As a Senior Technical Writer, you will enhance documentation for Lightcast’s products, ensuring clarity and accuracy while mentoring junior colleagues.

As a Staff Software Engineer, you will lead software design and implementation, mentor junior engineers, and ensure high-quality solutions while collaborating with cross-functional teams.

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The Senior Product Analytics Lead establishes the product analytics function, collaborates on KPIs, analyzes datasets, and communicates insights to stakeholders.

The Senior Software Engineer designs and develops software solutions, leads technical initiatives, mentors juniors, and ensures software quality and innovation.

The Associate Instructional Designer creates training programs, develops content for certification, collaborates with teams, and monitors program effectiveness.

The Account Executive generates and closes sales opportunities, manages the sales cycle and pipeline, and builds customer relationships to drive growth.