Jobs at Lightcast

Leads internal technology strategy and operations, including IT support, device lifecycle management, identity and access, collaboration platforms, enterprise applications, vendors, and technology spend. Drives process optimization, workflow automation, AI adoption, governance, and security controls. Builds roadmaps, establishes operational metrics, manages and develops a technology team, and partners with business leaders to improve employee productivity, service delivery, scalability, and responsible technology adoption.

Own end-to-end UX and visual design for Lightcast’s corporate website and digital experiences. Lead projects from concept through launch, create scalable templates and components, collaborate with marketing, product, engineering, and content teams, and improve usability, accessibility, performance, SEO, conversions, and user journeys through analytics, research, A/B testing, and customer insights.

Owns the customer lifecycle for an assigned portfolio, serving as a strategic advisor and driving adoption, measurable outcomes, retention, renewals, and account growth. Responsibilities include developing success plans, monitoring account health, demonstrating ROI, managing renewals and negotiations, identifying expansion opportunities, coordinating onboarding, and collaborating cross-functionally to resolve customer needs.

Leads technical discovery and solution design for enterprise sales opportunities. Creates prototypes, solution briefs, and product demonstrations using APIs, Direct Data Shares, and SaaS dashboards. Partners with Account Executives on evaluations, RFIs, RFPs, proofs of concept, and stakeholder alignment. Supports post-sale handoffs and workshops, collaborates with account and onboarding teams, and applies large language models to solution development and client enablement.

Own complex analytical workstreams from problem framing through client delivery, translating large datasets into actionable insights, executive narratives, visualizations, and recommendations. Ensure analytical accuracy, methodological rigor, documentation, and quality assurance. Improve workflows and reusable analytical assets, support feasibility assessments, collaborate with clients and internal teams, and mentor analysts.

Analyze and improve multilingual data quality, evaluate text classifiers, develop parsers with Linguistics and Engineering teams, translate skills and occupation taxonomies, and clean data using Excel and other analysis tools. The role requires Lithuanian language expertise, attention to detail, independent work, and knowledge of SQL, RegEx, text analysis, and machine learning principles.

Analyze and improve multilingual text classifier data quality, develop language parsers with Linguistics and Engineering teams, translate skills and occupation taxonomies, and clean data using Excel and analysis tools. The role requires Greek language proficiency, regular-expression rule writing, SQL knowledge, text analysis or machine learning familiarity, and accurate independent work.

Analyze and improve multilingual text classifier data quality, develop parsers with Linguistics and Engineering teams, translate skills and occupation taxonomies, and clean data using Excel and other analysis tools. The role requires Bulgarian proficiency, SQL and RegEx knowledge, text analysis or machine learning familiarity, strong attention to detail, and independent execution. It is a full-time independent contractor engagement lasting up to six months, with personal laptop and reliable internet required.

Prospect and close new enterprise business within an assigned territory, manage the full sales cycle, use CRM tools to maintain pipeline and forecasts, collaborate cross-functionally, and meet revenue and growth targets while developing sales and product expertise.

Support post-sale implementation and adoption of Lightcast data solutions by onboarding clients to APIs and Snowflake Data Shares, configuring environments, troubleshooting integrations, leading technical client sessions, and partnering with Account Managers to monitor client health and drive renewals and expansion.

Account Managers maintain customer relationships, drive account growth through sales, resolve issues, and ensure customer satisfaction by collaborating with internal teams.

The Director of Customer Technical Support leads a global technical support team, focusing on mentorship, operational excellence, and strategic collaboration to enhance client support and experience.

Drives strategy, roadmap, discovery, and development for a knowledge platform spanning taxonomy, ontology, analytics, and machine learning-powered products. Translates customer problems and data opportunities into product requirements, quality criteria, and investment decisions. Partners with engineering, data science, taxonomy, analytics, and commercial teams while evaluating AI and knowledge technologies. Uses exploratory analysis and data-quality assessment to guide product decisions and communicate effectively with technical, commercial, and executive stakeholders.

Supports customer-facing data product delivery through backlog management, data contracts, quality monitoring, governance, documentation, launches, incident triage, and cross-functional collaboration. Translates requirements into user stories and acceptance criteria while helping ensure data products are reliable, compliant, and accessible. This early-career role develops technical product management expertise across Engineering, Data, Legal, Security, and go-to-market teams.

Lead and publish high-impact research on labor markets, education, skills, and future-of-work. Own research agenda, translate data into public-facing narratives, build partnerships, advise policymakers, support business development, and represent the organization at conferences and media. Collaborate cross-functionally to align research with strategy and commercial goals.

Lead execution and delivery of AI data delivery products (initial focus on MCP) by translating strategy into requirements, prioritizing backlogs, partnering with Engineering, Security, Data Science, and GTM teams, and driving adoption while ensuring secure, scalable, and compliant AI integrations.

Analyze and improve multilingual data quality for Croatian; develop parsers, evaluate text classifiers, translate taxonomies (Skills, Titles, Occupations), clean and analyze data (Excel/SQL/RegEx), and collaborate with Linguistics and Engineering to ensure accurate global data delivery.

Analyze and improve multilingual text data quality by developing parsers, evaluating classifiers, translating taxonomies (Skills, Titles, Occupations), cleaning data in Excel, and applying language and text-analysis expertise in collaboration with Linguistics and Engineering teams.

Support multilingual data quality by analyzing and cleaning text data, developing parsers, evaluating text classifiers, translating taxonomies (Skills, Titles, Occupations), and partnering with Linguistics and Engineering to deliver high-quality global data.

Analyze and improve multilingual text classifier data quality for Arabic, develop parsers with Linguistics and Engineering, translate taxonomies, clean and analyze data using Excel and related tools, and apply language and text-analysis expertise to ensure high-quality global data.