Teams at Lightcast

Manage and grow assigned customer accounts through regular engagement, resolving issues, driving renewals, upsells and cross-sells, supporting onboarding, monitoring account health, and collaborating with internal teams to ensure customer success.

Analyze and improve multilingual classifiers, partner with linguistics and engineering teams, validate taxonomy translations, and document findings.

Support data quality by analyzing multilingual classifier outputs, refining parsers, and translating taxonomy content between English and German while maintaining accuracy in high-volume tasks.