Jobs at LifeLong Medical Care

Coordinates front office operations at a community health center, including patient reception, registration, scheduling, check-in, eligibility screening, phone support, referrals, cash collection, records management, patient flow, correspondence, supplies, and provider template maintenance. Requires one year of medical-field experience, strong customer service and administrative skills, Microsoft Office proficiency, confidentiality, and English plus Spanish or Arabic bilingual ability.

Provides case management for patients with complex medical, behavioral health, housing, and social needs. Conducts outreach and assessments, develops care plans, coordinates referrals, supports benefits and housing access, delivers health education and crisis intervention, advocates for underserved patients, and documents services in EHR and HMIS systems. Work occurs in clinics, homes, hospitals, shelters, supportive housing sites, and community settings.

Provide outreach, engagement, psychosocial assessment, care planning, enhanced care management, referrals, and coordination for patients with complex health and social needs. Conduct home/community visits, document in EHR/HMIS, assist with benefits and housing, support crisis intervention, and participate in interdisciplinary team meetings.

Provide remote and on-site desktop, software, and network support for business, medical, and dental users. Troubleshoot hardware, software, mobile devices, printers and network issues; configure and upgrade PCs and mobile devices; create and manage tickets per SLAs; update documentation and software inventory; participate in PC refreshes, on-call rotation, vendor coordination, and travel to other locations as needed.

Manage front desk operations and prepare patient eligibility for scheduled visits. Responsibilities include reception, registration and check-in, appointment scheduling, eligibility screening, phone triage, cash collection management, data entry and document scanning, referral assistance, provider template support, inventory and correspondence, and attending eligibility meetings.