Jobs at LifeLong Medical Care

Manage day-to-day Desktop Support and Systems Administration teams; supervise staff, prioritize work, and ensure timely resolution of incidents. Oversee Windows servers, Active Directory, Microsoft 365/Entra ID, virtualization/VMware, backups, endpoint management (Intune), ticketing, documentation, projects, after-hours maintenance, and continuous process improvements while promoting strong customer service.

Provide friendly front-desk operations for a community health center: reception, registration, scheduling, eligibility screening (prepared two days prior), phone triage, copay collection, data entry, referrals assistance, and front-desk administration.

Provides intensive, community-based case management for patients with complex medical and psychosocial needs. Conducts outreach, assessments, care planning, referrals, housing navigation, crisis intervention, and documents services in EHR/HMIS. Works across home, clinic, and community sites, supports benefits enrollment, facilitates team coordination, and delivers harm-reduction and health education. Maintains caseloads, meets program/grant requirements, and provides billable services for eligible populations.

Provide outreach, engagement, psychosocial assessment, care planning, enhanced care management, referrals, and coordination for patients with complex health and social needs. Conduct home/community visits, document in EHR/HMIS, assist with benefits and housing, support crisis intervention, and participate in interdisciplinary team meetings.

Provide remote and on-site desktop, software, and network support for business, medical, and dental users. Troubleshoot hardware, software, mobile devices, printers and network issues; configure and upgrade PCs and mobile devices; create and manage tickets per SLAs; update documentation and software inventory; participate in PC refreshes, on-call rotation, vendor coordination, and travel to other locations as needed.