Jobs at Libra Solutions

Own product strategy and execution for C3, an internal case management and operations platform supporting underwriting, servicing, payments, document management, and workflow automation. Lead discovery, prioritization, UX, requirements, engineering partnership, UAT, AI-assisted product practices, and outcome measurement. The role requires managing complex operational workflows, maintaining refined backlogs for multiple engineering squads, and balancing innovation with compliance, privacy, and reliability.

Leads the Key Accounts balance verification team, overseeing workflows, performance metrics, SLAs, staffing, scheduling, coaching, reporting, and customer outcomes. Ensures accurate and timely balance amounts and final bill packages for law firm customers, collaborates with Revenue and Operations teams, supports process improvements, and manages escalations. The role requires legal, healthcare, insurance, or financial services knowledge and periodic travel.

Build and manage relationships with personal injury law firms and medical providers, resolve platform-related escalations, support account growth, conduct product demonstrations, introduce prospective firms, handle incoming calls, and coordinate with business development and operations teams. The role requires strong communication, organization, attention to detail, multitasking, and personal injury or medical industry experience.

Serve as in-house counsel and portfolio manager for pending probate assignments nationwide. Responsibilities include representing company interests in estate proceedings, drafting and filing legal documents, advising on contracts and risk, supporting compliance policies, managing probate litigation, and coordinating outside counsel. The role requires active or pending New York Bar admission, probate or trusts and estates experience, strong judgment enforcement skills, and the ability to manage high-volume legal matters.

Supports Charlotte workplace operations, employee experience, office events, recruiting coordination, onboarding and offboarding, HR administration, employee inquiries, leadership meetings, vendors, facilities, supplies, and learning assignments. Maintains confidential employee records, coordinates interviews and communications, manages office logistics, and assists with HR projects and process improvements.

Manage end-to-end Case Management System integrations for MoveDocs customers, from demos and activation through go-live and follow-up. Serve as the primary law-firm contact, conduct training, monitor integration health and adoption, troubleshoot basic issues, track utilization metrics, document workflows, and coordinate with Sales, Product, and Engineering. The role also supports customer outreach, integration objectives, satisfaction measurement, and onboarding new team members.

Develops and manages relationships with personal injury attorneys and law firms across an assigned territory. Responsibilities include prospecting, scheduling and conducting meetings, promoting MoveDocs and Oasis Financial solutions, training firms on platform tools, coordinating services, generating funding opportunities, maintaining CRM records, and collaborating with internal teams. This remote role is based in Charleston, South Carolina, with 60% travel throughout the surrounding region.

Processes attorney balance verification requests, calculates current and final balances, prepares accurate final bill packages, resolves discrepancies, and manages follow-up with attorneys and providers. The role handles calls, emails, and escalated inquiries while maintaining customer relationships, meeting performance targets, and mentoring newer team members.

Own partner integrations from technical discovery through production launch and stabilization. Translate business and technical needs into integration designs, requirements, data mappings, and documentation. Investigate APIs, databases, logs, and code to troubleshoot issues; validate integrations through testing and data verification; and coordinate product, engineering, underwriting, operations, and external partners. Use AI-assisted tools to create specifications and guides, improve integration patterns, and drive progress through influence and clear communication.

Handles balance verification requests for attorney and healthcare provider clients. Calculates current and final balances, resolves discrepancies, prepares accurate final bill packages, tracks open requests, and communicates status updates. Responds to calls, emails, and tasks while escalating complex inquiries and mentoring newer associates. The role requires meeting daily and monthly targets, maintaining professional relationships, and working independently in a fast-paced Las Vegas office environment.

Manage a 100–150 case caseload involving personal injury matters, coordinate medical treatment and transportation, review medical records, assess funding requests up to $10,000, and maintain relationships with attorneys, clients, and medical providers. The role also prioritizes workflow, supports service and revenue goals, and occasionally trains new team members.

Conduct independent quality control audits of company accounts, reviewing underwriting decisions, documentation, agreements, payment terms, and operational processes for accuracy and compliance. Document findings, identify errors and process gaps, escalate significant issues, support trend analysis, refine QC procedures, and maintain audit records. Collaborate with management and business partners, assist with validation reviews, and complete assigned reviews accurately within established deadlines.

Designs and maintains automated UI, API, end-to-end, and integration tests across React, Angular, and .NET applications. Validates data flows with SQL Server or Azure SQL, integrates test suites into Azure DevOps quality gates, and manages test data for parallel execution. Uses AI tools to accelerate test generation while critically reviewing coverage and assertion quality. Documents defects in Jira, contributes to test planning and acceptance criteria, and collaborates with engineers and offshore QE teams.

Leads a quality engineering team while remaining hands-on with AI-powered test automation across API, UI, integration, and end-to-end workflows. Evaluates AI tools, improves test frameworks and regression efficiency, supports release readiness, analyzes defects, tracks quality metrics, and partners with Engineering, Product, DevOps, and Release teams. Coaches employees on AI-native quality practices, prompt engineering, responsible AI use, and evaluating AI-generated tests.

Develop and grow relationships with personal injury attorneys and law firms across assigned New York territories. Responsibilities include conducting outreach and meetings, promoting MoveDocs technology and Oasis Financial funding, training firms, coordinating services, addressing attorney requests, maintaining CRM activity and pipeline records, and collaborating with internal teams. This remote role requires approximately 60% travel, residence in Brooklyn or Queens, and reliable access to a personal vehicle.

Leads and develops a software engineering team building Libra Solutions’ platforms in an AI-native, agentic delivery model. Owns delivery commitments, technical quality, architecture, code reviews, engineering standards, CI/CD, technical debt, and AI-assisted development practices. Partners with Product, Engineering, and business stakeholders while tracking delivery and system health metrics. Coaches engineers, supports hiring and retention, and establishes responsible AI, prompt engineering, and output-review standards.

Grow and manage attorney and law firm relationships for MoveDocs and Oasis Financial. Conduct weekly in-person and virtual meetings, provide training and support, coordinate services for plaintiffs, generate pre-settlement funding opportunities, maintain CRM activity and collaborate with internal teams. Territory-based role requiring heavy travel and local residency in Salt Lake City.

Remote, Texas-based business development role responsible for building and managing provider relationships, driving market expansion, negotiating contracts, presenting company solutions, providing market intelligence, and traveling 40-50% across the assigned territory to ensure contract compliance and grow partnerships.

Manage and grow relationships with existing customers (medical providers and attorneys), serve as primary contact for account issues, collaborate with internal teams to improve customer experience, conduct trainings, schedule regular meetings, and drive revenue growth and performance goals.

Lead market-level business development and revenue growth across an assigned region by managing and coaching BDEs, maintaining strategic law firm relationships, driving new customer acquisition and cross-selling Libra Solutions products, and executing market business plans to meet revenue targets.