Search the 19 jobs at Level AI

As an Instructional Designer / Digital Adoption Specialist, you will create and manage interactive in-app content and develop training materials for internal teams and external customers to drive user adoption and engagement. You will collaborate with teams to gather requirements and optimize content based on user data analysis.

As a Backend Engineer at Level AI, you will innovate and maintain features/services for our AI-native platform, enhancing customer engagement in contact centers. Collaborating with a skilled team, you will design architecture and develop applications, emphasizing engineering excellence and problem-solving skills.

As a Senior Backend Engineer, you will lead the Screen Recording team, designing scalable systems using Node.js and managing live-streaming workflows. You will mentor junior engineers, drive best engineering practices, and collaborate on product architecture within an agile environment.

As a Senior Backend Engineer at Level AI, you will innovate and build solutions for customer engagement. You will design and code solutions for backend architecture, collaborate with team members, and ensure engineering excellence while working in an agile environment.

The Principal Engineer will lead the design and development of the data warehouse and analytics platform, collaborating closely with team members and stakeholders. Responsibilities include architecting scalable systems, managing data processes, and coaching junior engineers.

As an Enterprise Customer Success Manager, you will manage a portfolio of customers, ensuring they achieve maximum value from the Level AI platform. Responsibilities include driving product adoption, monitoring customer health, conducting business reviews, and advocating for customer needs, all while collaborating with internal teams.

As a Senior Backend Engineer at Level AI, you will innovate and build impactful products for contact centers, design solutions for defined problems, and drive engineering excellence while collaborating with a skilled team to enhance customer experience through AI. You will engage in the agile development of high-quality systems and contribute to architecture and design projects.

As a FullStack Engineer at Level AI, you will develop features and tools for AI-driven applications, build web interfaces, and create RESTful APIs. You will collaborate with a skilled team, leveraging technologies like React and Django to enhance customer engagement tools.

As a Backend Engineer, you'll be responsible for designing, coding, and maintaining software solutions for customer engagement. You will collaborate with team members to improve product architecture, implement best practices, and deliver high-quality products in an agile environment, impacting millions of users.

The Senior Product Manager will lead the development and execution of AI initiatives, collaborating with cross-functional teams to prioritize features, manage product launches, and oversee the entire product lifecycle, from ideation to market launch, ensuring alignment with customer and business goals.

The Principal Software Engineer at Level AI will lead the engineering efforts, focusing on scalable systems design and mentoring junior engineers. Responsibilities include creating technical roadmaps, collaborating with stakeholders, and ensuring best practices throughout the software lifecycle.

The Enterprise Account Executive will focus on major strategic deals with large US companies, managing relationships with executives and facilitating the sales process. Responsibilities include holding discovery calls, product demos, prospecting new clients, delivering proposals, and collaborating with cross-functional teams to enhance customer experience.

As a Field Marketing Manager, you will develop and execute campaigns to build brand awareness and support sales growth. Responsibilities include overseeing customer marketing initiatives, managing digital campaigns, and analyzing performance metrics to reach revenue targets.

As a Lead Solutions Architect, you will work with technical teams to architect solutions for contact center operations, integrate AI products with telephony and CRM systems, and ensure successful customer implementations. You'll also mentor team members and advocate for best practices.

The Group Product Manager will lead product strategy by analyzing and prioritizing new features, driving product execution, collaborating with cross-functional teams, launching products, and managing the product lifecycle. They will continuously assess customer needs and emerging technologies to optimize product offerings and drive growth.

As a Lead Product Designer at Level AI, you'll collaborate with product managers to design user-centric solutions within the Enterprise SaaS product space. Responsibilities include overseeing the product design lifecycle, creating design artifacts, and establishing a design system. You should have a strong visual aesthetic and a user research orientation, with a passion for AI technology.

As a Senior QA Engineer, you'll develop and implement test requirements, automate testing processes, and validate product features. You'll work closely with developers to enhance product quality and user experience, assessing and improving the testing framework and processes.

As a Sales Development Representative at Level AI, you will engage in sales research, prospecting, and outreach to generate qualified sales opportunities. Your role includes pitching solutions to potential customers, crafting engaging emails, and utilizing data to improve sales techniques and pipeline effectiveness.

The Senior Project Manager will serve as the primary contact for key clients, manage onboarding and technical requirements, collaborate with internal teams, and identify upselling opportunities. The role requires strong project management and technical skills to enhance customer experiences with AI-powered solutions.