Jobs at Lenskart.com

Entrepreneur in Residence will own 0-to-1 initiatives, new business lines, or strategic projects from problem definition through scale-up. The role requires founder-like autonomy, cross-functional execution, business-case development, leadership partnership, and potentially team building. Ideal candidates have founded or co-founded a venture, possess 5–15 years of experience, and preferably have D2C operating experience involving customer acquisition, unit economics, or category growth. The role is based in Delhi NCR or Bangalore.

Lead Lenskart’s global brand transformation and marketing strategy across India, Southeast Asia, the Middle East, Japan, and the US. Own brand positioning, social-first content, creator ecosystems, AI-powered marketing systems, personalization, experimentation, marketing P&L, and omnichannel growth. Build localized go-to-market strategies, launch new products, scale cultural relevance, and drive customer acquisition, revenue, ROAS, CAC, and LTV through a lean, technology-enabled marketing organization.

Own the smartglasses product line end to end, covering hardware and software development, product requirements, user research, competitive analysis, launch execution, P&L, pricing, forecasting, inventory, partnerships, and post-sale operations. Lead vendors and engineering partners, coordinate cross-functional delivery, manage go-to-market activities, and use business and customer metrics to drive product decisions.

Lead all Thailand HR operations end-to-end: recruitment, onboarding, payroll coordination, employee relations, compliance with Thai labour law, HR administration, benefits, HR systems coordination, and vendor management. Serve as primary HR partner to regional stakeholders and drive process improvements and employee experience.

Own the strategy, growth, profitability, and operational performance of the contact lens business. Lead P&L management, market expansion, cross-functional execution, customer-focused initiatives, process improvements, and team development. The role requires driving scalable operations, revenue and margin growth, organizational alignment, governance, and high performance across marketing, product, supply chain, retail, and operations.

Monitor and support production infrastructure, applications, and services in a 24x7 NOC environment. Responsibilities include validating alerts, performing L1 troubleshooting across Linux, cloud, networking, and applications, analyzing logs and metrics, managing incidents and escalations, coordinating bridge calls, maintaining shift documentation, and identifying recurring issues and automation opportunities. The role supports AWS, Docker, Kubernetes, monitoring tools, and SLA-based incident management.

Lead MELLER’s creative presence in India by adapting global campaigns and developing culturally relevant local concepts. Manage creative execution across art direction, photography, video, styling, casting, digital content, social media, retail, and local partnerships. Collaborate with global teams, agencies, production partners, and Indian creatives to maintain brand consistency while building cultural relevance across fashion, music, art, nightlife, and internet culture.

Leads Lenskart’s national influencer, creator, and celebrity marketing strategy across India. Responsibilities include building regional teams, managing budgets and agency relationships, developing creator programs, negotiating talent partnerships, establishing measurement and fraud-prevention frameworks, reporting ROI, implementing scalable processes, and managing stakeholder and reputation issues. The role requires extensive creator ecosystem knowledge, multilingual regional experience, commercial acumen, and leadership of distributed teams.

Leads Lenskart’s global omnichannel customer support organization across online, retail, and eye-care services. Owns support strategy, P&L, operational performance, customer metrics, automation, tooling, crisis management, workforce development, and BPO partnerships. The role manages large distributed teams, improves customer journeys through data-driven root-cause analysis, and partners with Product and Engineering on self-service and AI support solutions.

Own end-to-end product experiences across customer, store, and warehouse ecosystems. Define product strategy, conduct user and data-informed design, create high-fidelity UI and prototypes, manage metrics, design CRM and growth-marketing assets, collaborate with engineering, maintain visual and design-system consistency, and mentor junior designers.

Perform application and product security assessments, threat modeling, and code reviews. Integrate SAST/DAST/SCA into CI/CD, improve cloud and infrastructure security, triage vulnerabilities and bug bounty reports, and guide secure design and coding practices across engineering and DevOps teams.

Partner with SEA retail and market leaders to drive workforce planning, org design, recruitment, talent pipelines, HR operations, payroll coordination, compliance, frontline engagement, and change management across Singapore and Thailand.

Own regional P&L and scale Lenskart across the GCC using AI-driven growth, performance marketing, and omnichannel commercial expansion. Build localised market entry playbooks, lead partnerships, optimise pricing and assortment, and recruit a lean, AI-fluent team. Deliver governance, forecasts, and stakeholder alignment while ensuring regulatory and operational readiness across UAE, KSA, Kuwait, Qatar, Oman, and Bahrain.

Own and scale Meller in India with end-to-end P&L responsibility. Define market strategy, retail rollout, assortment, D2C and channel growth, brand and marketing direction, cross-functional coordination, and build a lean India team while liaising with global and Lenskart leadership.

Manage Lenskart products to align with tactical and strategic goals. Collaborate with engineers, designers, content creators and animators to prioritize and deliver iterative releases. Use user interactions and analytics to define strategy, write concise PRDs and annotated wireframes, identify dependencies, measure feature success, and continuously optimize product performance.

Lead premium brand initiatives for D2C companies, owning brand strategy, positioning, and campaigns. Collaborate cross-functionally with marketing, product, and creative teams to grow brand equity and drive customer acquisition and retention.

Work with teams to define data needs, build and maintain self-serve dashboards and tables, perform exploratory analysis, design and analyze experiments, and communicate insights to stakeholders.

Own high-impact, cross-functional strategic initiatives for the CEO Office: program-manage priorities end-to-end, drive execution, build AI-driven workflows, create CEO/board materials, analyze performance and P&L, and lead cross-functional teams without direct authority to achieve outcomes.

Lead Lenskart's global marketing engine: own brand strategy, AI-powered growth, performance marketing, content/creative operations, social and influencer ecosystems, and build a high-performing, AI-fluent marketing organization accountable for revenue and brand metrics.

Lead analytics for app and web channels to drive acquisition, conversion, retention, and LTV. Build measurement frameworks, own experimentation and instrumentation, ensure data quality, generate customer and omnichannel insights, and present recommendations to senior stakeholders to influence product, growth, and marketing decisions.