Jobs at Leena AI

Build and lead Leena AI’s enablement function across internal teams, customers, and partners. Develop AI-first knowledge systems, in-product guidance, documentation, communities, playbooks, and partner accreditation. Establish enablement strategy, hire and manage the team, collaborate cross-functionally, and measure outcomes including self-service adoption, answer deflection, time to value, community engagement, and partner-led go-lives.

Leads the design and domain ownership of AI agents for enterprise HR operations, including payroll, time, benefits, and employee changes. Tailors solutions for customer policies and systems, supports implementations and escalations, and represents the company in executive workshops, demos, RFPs, and market engagements. The role requires deep HR operations expertise, HR technology implementation experience, compliance knowledge, process automation judgment, and the ability to translate complex HR processes into accurate agent behavior.

Own end-to-end technical delivery for enterprise AI deployments, including solution architecture, production coding, platform configuration, API integrations, authentication, testing, go-live hypercare, troubleshooting, and ongoing client support. Partner with enterprise stakeholders, manage escalations, document reusable integration patterns, and provide feedback to product and engineering teams. The role requires strong customer-facing communication, autonomy, enterprise systems expertise, and experience deploying AI or automation solutions.

Test enterprise HR integrations and AI-powered chat and voice assistants using automation, manual, and API testing. Design comprehensive test cases, investigate failures, validate REST APIs, manage defects, and collaborate with developers and clients. Build and maintain Playwright-based automation, run tests through CI/CD pipelines, assess AI responses and conversations, and evaluate risks such as prompt injection, data leaks, and PII handling. The role is full-time, in-office in Gurgaon, with shift flexibility required for client time-zone coverage.

Lead enterprise SaaS implementations from kickoff through value realization. Design scalable solutions across HR, IT, Finance, and supply chain processes; facilitate stakeholder workshops; manage delivery risks, dependencies, and change requests; drive REST and SOAP integrations; configure workflows and automations using basic JavaScript; and mentor junior consultants. The role requires strong consulting, technical communication, API, data-modeling, Agile, and enterprise-process expertise, with awareness of Agentic AI.

Own the architecture and delivery of Leena AI’s multi-tenant Workday integrations and AI agents. Design secure authentication, data access, API actions, eventing, governance, and reusable connectors across Workday modules. Translate customer business processes into agent tools and guarded workflows, partner with Product and Engineering on roadmap and technical specifications, support customer implementations, establish deployment standards, and mentor technical teams. The role also leads customer discovery, architecture reviews, Workday security setup, production observability, and integration resilience.

Owns the demand-generation pipeline, budget, paid media, ABM, inbound content, field marketing, marketing operations, martech, analytics, and team development. Builds multi-channel programs, manages attribution and funnel performance, optimizes CAC and payback, develops account-based campaigns, and hires and leads a high-performing marketing organization. Requires extensive B2B SaaS demand-generation experience, strong analytical skills, AI-building capabilities, and executive-level cross-functional leadership.

Conduct outbound prospecting across North America through calls, email, LinkedIn, and other channels. Qualify enterprise leads by understanding customer needs, pain points, and decision processes; research markets and competitors; maintain accurate CRM records in HubSpot; and collaborate with Account Executives, Marketing, and Sales teams to improve lead handoffs and conversions.

Lead and scale the accounting function for US and India entities, overseeing close, reporting, tax compliance, audits, revenue recognition, controls, and cross-border operations. Implement and optimize ERP and finance systems, support Series C fundraising and investor reporting, establish SOX readiness, and build the accounting team. Partner with the CFO, FP&A, HR, Legal, Sales, and Engineering on financial operations, contracts, payroll, budgeting, and compliance.

Drive new-logo acquisition and account expansion among Fortune 1000 and Global 2000 enterprises. Own complex sales cycles from prospecting through contract negotiation, build self-sourced pipeline, engage C-suite buyers, develop ROI-based business cases, coordinate Sales Engineers and partners, forecast accurately, and exceed bookings targets. Expand customer relationships across departments and geographies while representing the company at industry events.

Generate qualified enterprise sales opportunities across Europe through outbound prospecting, cold calls, email, LinkedIn outreach, lead qualification, market research, and CRM management. The role engages senior decision-makers, tracks sales activities in HubSpot, and collaborates with Account Executives, Marketing, and Sales teams to improve lead handoffs and conversion rates. This is a full-time, five-day-a-week work-from-office position in Bangalore or Gurugram.