Jobs at The Learning House

Develop and execute customer-focused content marketing programs across research and learning audiences. Create and optimize blogs, articles, white papers, webinars, videos, infographics, and landing pages; manage content calendars and digital assets; apply SEO; support social, email, paid search, and web campaigns; collaborate with product, brand, insights, regional, and creative teams; and report on content performance and marketing KPIs.

Ensures software system reliability, availability, performance, and scalability through monitoring, automation, infrastructure as code, CI/CD support, incident response, troubleshooting, and post-incident reviews. Collaborates with development and operations teams to improve system stability, reduce operational risk, and enhance deployment processes. Participates in on-call rotations and develops expertise in cloud infrastructure, distributed systems, containers, and modern site reliability practices.

Drive adoption and recurring revenue for Wiley digital courseware by prospecting higher-education institutions, managing sales pipelines, presenting solutions, expanding accounts, and partnering with Customer Success, product, and marketing teams. The role includes customer training, territory planning, KPI monitoring, Salesforce reporting, territory-data analysis, and supporting LMS/LTI implementations. Travel up to 40% is required.

Supports implementation, adoption, retention, and expansion of Wiley digital learning solutions. The role assists faculty with course setup, curriculum integration, training, LMS/LTI implementations, platform usage monitoring, pilot programs, and customer follow-up. It collaborates with account managers on retention and expansion strategies, analyzes digital usage, maintains Salesforce account and opportunity data, and coordinates with bookstores and instructors on Inclusive Access adoptions.

Supports the Advanced Marketing team with campaigns, content coordination, event logistics, asset requests, post-event nurturing, lead tracking, performance reporting, branded gift boxes, vendor coordination, and SharePoint maintenance. The role requires strong organization, communication, multitasking, data collation, and project coordination skills while supporting global marketing initiatives and events.

Curate, validate, and maintain scientific datasets and metadata for Wiley products, databases, APIs, and software platforms. Assess scientific content quality, acquire data from internal and external sources, develop editorial priorities, and collaborate with product, engineering, scientific, and commercial teams. The role also improves data quality, editorial processes, and content scalability while supporting customer workflows and product releases.

Lead enterprise FP&A, partner with C-suite, oversee annual planning and forecasts, drive performance management and investor relations, lead M&A financial analysis, build FP&A team, implement planning systems, and support board-level financial decision-making.

Supports Wiley’s journal portfolio growth through content acquisition, editor recruitment, social media, marketing campaigns, and scholarly community engagement. Develops promotional initiatives, identifies research trends, recruits editorial candidates, supports Special Issue commissioning, manages internal communications, conducts bibliometric analysis, and builds stakeholder relationships. The role collaborates with publishing, editorial, marketing, and research integrity teams to strengthen journal visibility, editorial pipelines, and long-term portfolio development.

Drives new business sales, renewals, account growth, and customer relationships across a territory of higher education institutions. Develops account plans, executes sales strategies, maintains Salesforce pipelines, delivers product demonstrations and training, and communicates product positioning. Works remotely with sales teams to support STEM-focused college customers and expand market share.

Develop and execute marketing strategies for a health sciences journal portfolio, including brand awareness, lead generation, product positioning, messaging, and go-to-market planning. Manage partner relationships, support renewals, analyze market and campaign data, monitor competitors, and drive article submissions, revenue, readership, and market share. Collaborate cross-functionally and communicate campaign outcomes to internal and external stakeholders.

Performs cash application activities, including allocating lockbox and wire payments, processing refunds, posting customer payments, and coordinating chargeback queries. Responds to standard customer payment inquiries, prepares cash application reports, meets KPIs and SLAs, supports audits, and maintains internal control compliance. The role requires accurate high-volume transaction processing, collaboration with collections and customer service teams, and flexible shift availability.

Support development, automation, and optimization of accounting and finance processes. Build and maintain automation workflows (Python, VBA, Power Automate, Alteryx), support ERP and API integrations, write and optimize SQL queries, partner with Finance stakeholders, test and document automations, troubleshoot and improve process performance and audit readiness.

Supports global financial planning, forecasting, reporting, and general ledger activities. Responsibilities include month-end close, journal entries, accruals, reconciliations, variance analysis, management reporting, KPI reporting, audit support, and process improvement. The role collaborates with global finance teams and stakeholders while helping transition and automate FP&A processes within a shared services environment.

Supports global FP&A and accounting activities, including financial close, forecasting, journal entries, variance analysis, reporting, KPI maintenance, audit support, and process improvement. The role collaborates with cross-functional stakeholders, standardizes shared-services processes, transitions new activities, resolves financial queries, and delivers insights for business decision-making.

Manage enterprise customer accounts across Asia, leading onboarding, adoption planning, success reviews, retention, renewals, and expansion opportunities. Track usage, satisfaction, account health, and risks while resolving adoption barriers. Partner with Sales, Product, Support, and Marketing to improve customer outcomes and share regional insights. Build relationships with administrators, librarians, faculty leaders, and institutional decision-makers.

Oversee peer review performance for a portfolio of research journals, supporting editors and editorial offices from manuscript submission through final decision. Maintain process documentation, identify integrity concerns, implement investigation outcomes, adopt new tools, and drive workflow optimization. The role focuses on improving decision speed, author experience, peer review quality, and adherence to best practices.

Supports editorial publishing technology solutions by gathering and documenting requirements, translating workflows into acceptance criteria, coordinating release planning and user acceptance testing, maintaining project and training documentation, tracking delivery activities in Jira, Confluence, and Aha, assisting with platform rollouts and change management, responding to user queries, and contributing to process improvements. The role collaborates with global stakeholders to ensure scalable, user-focused solutions aligned with business objectives.

Leads the strategic growth and performance of a portfolio of approximately 25 scholarly journals. Responsibilities include developing portfolio strategies, increasing submissions and published output, recruiting and managing editors, engaging societies and academic stakeholders, identifying commercial opportunities, monitoring industry trends, and representing Wiley at conferences. The role collaborates across marketing, content, peer review, acquisition, and partner publishing teams to improve journal quality, visibility, operational performance, and competitiveness.

Owns end-to-end global B2B demand generation campaigns across email, landing pages, digital advertising, marketing automation, content, and account-based marketing. Builds segmented and personalized campaigns, coordinates targeting and sequencing with marketing operations, tracks performance, and conducts post-campaign analysis to improve future campaigns. Requires strong writing, campaign ownership, and cross-channel execution skills.

Leads enterprise marketing campaign strategy, operations, budgets, analytics, technology adoption, and performance optimization across channels. Manages campaign, creative, and analytics teams; partners with executive, product marketing, field marketing, and sales leaders; oversees customer acquisition and conversion initiatives; manages vendors and agencies; and drives organizational development, innovation, automation, and transformation to achieve revenue growth and market expansion.