Jobs at The Learning House

Executes business and market development initiatives, analyzes market opportunities and competitive dynamics, leads research projects, supports partnerships and M&A, informs product roadmaps, develops market-entry strategies, and coordinates targeted campaigns. The role also produces thought leadership content, maintains industry relationships, and presents market insights to diverse audiences.

Provides senior technical leadership for Wiley’s people technology portfolio, serving as the Workday and connected-platform subject matter expert. Leads system implementations, integrations, optimization, architecture, standards, and innovation across Workday, Paradox, Extend, Culture Amp, and Crunchr. Partners with People, IT, and business leaders, coaches colleagues, supports change adoption, and delivers cross-functional programs that improve colleague experience, scalability, and operational efficiency.

Leads SAP Finance workstreams for ECC consolidation and S/4HANA migration programs. Owns SAP FI solution design, configuration, integration, data migration, testing, governance, vendor delivery, and executive stakeholder engagement. Guides Finance transformation across global, multi-entity environments and leads adoption of SAP Business AI, Joule, automation, and intelligent Finance capabilities. Provides functional leadership to consultants and business analysts while ensuring scalable architecture, compliance, quality, and business readiness.

Supports the Physical and Life Sciences Journals Marketing Team with campaign planning, data gathering, tracking, conference visuals, event organization, collateral and content requests, campaign reporting, cross-team coordination, and administrative tasks. The role requires strong organization, communication, collaboration, time management, initiative, adaptability, and proficiency with Microsoft Excel and standard office systems.

Own day-to-day product execution for Wiley’s AI-powered SaaS assessment platform. Responsibilities include managing and refining the development backlog, defining requirements and acceptance criteria, writing user stories, resolving scope and timeline questions, and partnering with engineering and technology teams to deliver high-quality outcomes. The Product Owner will collaborate with the Product Manager to translate roadmap priorities and business goals into actionable development work.

Leads an editorial client group, serving as the primary contact for client queries and employee support. Oversees workload distribution, task completion, client satisfaction, training, process improvements, performance reviews, productivity, and policy adherence. Manages complex client projects and teams while ensuring timely, high-quality editorial services. Travel may be required for client meetings and industry conferences.

Technical Product Manager responsible for shaping and delivering AI-enabled SaaS products. Develops product strategy for platforms, integrations, and AI experiences; translates customer and business needs into requirements; partners with engineering, architecture, design, security, and data teams; evaluates technical tradeoffs, dependencies, and risks; uses product insights to improve performance; and supports product launches, adoption, and ongoing success.

Leads enterprise SAP solution architecture across finance, supply chain, revenue, warehouse, production, integrations, and transformation programs. Designs scalable SAP ECC and S/4HANA solutions, champions Clean Core principles, governs architecture and delivery, produces design documentation, and advises senior stakeholders. The role oversees integrations, SAP BTP extensions, security, compliance, AI adoption, migration strategies, vendor delivery, and architecture governance while mentoring technical and functional teams.

Designs, develops, and optimizes Salesforce-based marketing technology solutions across Pardot, Salesforce Marketing Cloud, integrations, analytics, and data platforms. Leads solution architecture, hands-on development, technical standards, lifecycle delivery, quality practices, and platform roadmap initiatives. Guides onshore and offshore development teams, partners with product owners and stakeholders, and translates marketing requirements into scalable technical designs and implementations.

Manages peer review performance across a portfolio of research journals, overseeing manuscript workflows, editorial office services, reporting, and author experience. Uses data and operational insights to identify trends, resolve performance issues, improve workflows, and support AI and service adoption. Maintains process documentation, escalates research integrity concerns, and collaborates across publishing teams on journal performance and improvement initiatives.

Designs and executes manual and automated testing across Windows desktop applications, web interfaces, APIs, and backend services. Responsibilities include creating maintainable automation frameworks, performing functional, integration, regression, system, API, and acceptance testing, documenting defects, analyzing root causes, improving test coverage, and supporting reliable releases. The role collaborates with engineering and product teams in Agile Scrum environments and may contribute to performance testing, CI/CD improvements, and test-flakiness reduction.

Own the roadmap, backlog, requirements, delivery, quality, governance, and adoption of publishing data products. Partner with stakeholders, analysts, product owners, data engineering, architecture teams, vendors, and technology providers to deliver reliable data warehouse tables, schemas, pipelines, and analytics capabilities. Translate business needs into Agile technical deliverables, coordinate releases, monitor data quality, and support informed decision-making across Wiley’s global Research business.

Oversee peer review performance across a portfolio of research journals, supporting editors and editorial offices from manuscript submission through final decision. Maintain accurate process documentation, identify and address integrity concerns, adopt new tools and workflows, and drive continuous improvement. The role focuses on speed to decision, author experience, workflow quality, and adherence to peer review best practices and standards.

Support faculty and institutional customers with implementation, course setup, training, platform adoption, usage monitoring, retention, and expansion of Wiley digital learning solutions. Maintain customer and adoption data in Salesforce, provide basic LMS/LTI integration support, coordinate pilots and surveys, conduct retraining, review Inclusive Access reports, and collaborate with Digital Learning Executives and Account Managers on account strategies.

Analyze campaign and CRM data using SQL and BigQuery, reconcile data sources, investigate discrepancies, and build accurate Power BI dashboards. Present actionable marketing insights and recommendations to stakeholders, explain methodology and limitations, defend findings, and independently make routine analytical decisions while escalating significant blockers.

Leads the end-to-end content and data pipeline platform, covering ingestion, transformation, enrichment, metadata, rights-aware delivery, reliability, observability, and production operations. Manages and coaches engineers while remaining hands-on with architecture and code. Owns technical direction, roadmap, delivery commitments, vendor and licensing relationships, stakeholder alignment, incident response, and engineering quality standards for scholarly content delivered to AI/RAG systems and external customers.

Supports the day-to-day operations of assigned scholarly journals by processing manuscripts, managing email communications, using manuscript submission systems, assisting with projects and training, and coordinating with editors, authors, reviewers, clients, and colleagues. The role requires accurate, timely work, strong communication, organization, customer service, critical thinking, and adherence to established editorial workflows and deadlines.

Manages large and enterprise client accounts to drive retention, satisfaction, adoption, and expansion. Responsibilities include onboarding, quarterly business reviews, account health monitoring, proactive issue resolution, upsell collaboration, frontline support, team mentorship, and knowledge sharing. The role serves as a trusted advisor, identifies growth opportunities, and uses client feedback and usage data to improve engagement and reduce churn.

Manage US and international immigration and global mobility operations, including end-to-end case management, legal vendor oversight, compliance tracking, relocations, and stakeholder coordination. Advise employees, HR, and business leaders on immigration matters; oversee renewals and risks; support cross-border compensation and payroll decisions; improve workflows and documentation; and contribute to compensation processes such as salary planning, incentives, market pricing, and data analysis.

Manage national publishing accounts including Barnes & Noble and Books-A-Million. Drive sales of frontlist, backlist, and seasonal titles; develop account-specific promotions; forecast inventory; analyze sales trends; lead presentations and sales meetings; maintain sales data; support go-to-market planning; collaborate with marketing, publicity, and publishing teams; and identify additional national account opportunities.