Jobs at The Learning House

Build and maintain People Analytics reports and dashboards in Crunchr and Workday, respond to ad hoc data requests, apply consistent people metrics definitions, and support executive deliverables. The role validates data, identifies quality issues, communicates insights clearly, and uses basic statistics and AI tools to improve reporting and analysis.

Executive product leader accountable for Wiley's AI & Data Analytics product portfolio. Own integrated strategy, product architecture, and roadmap across platform services, data products, and audience solutions. Translate commercial requirements into prioritized roadmaps, lead build/buy/partner decisions, productize proprietary content into machine-readable data products, ensure compliance and platform economics, and grow a global multidisciplinary product and UX organization to drive revenue and scale.

Own a portfolio of for-profit higher-education accounts across Wiley products. Manage full customer lifecycle: sales pipeline, contracts/billing, onboarding, instructor training, LMS/LTI support, customer success, retention, and cross-functional collaboration. Track revenue using Salesforce and PowerBI/Mode and provide VIP account support. Travel ~5-10% annually.

Manage peer-review and editorial decisions for a large portfolio of journals from submission to acceptance, coordinate reviewers and authors, commission content, support special issues, collaborate with global colleagues, and contribute to workflow optimization and cross-functional projects in scholarly publishing.

Build and maintain Workday, Crunchr, and other People-system integrations; create custom Workday reports and calculated fields; automate recurring reporting and data-management processes; perform data extraction, transformation, validation, and delivery; troubleshoot integrations and reporting issues; document processes; and ensure accurate workforce data across systems. Collaborate with HR Technology, People Insights, and global stakeholders while supporting analytics and AI-enabled reporting initiatives.

Provides post-sale technical support for web-based applications, including installation, troubleshooting, maintenance, incident triage, root cause analysis, fixes, and workarounds. Documents processes and solutions, supports production system health, and collaborates with development, infrastructure, DevOps, service teams, and business users. Applies Agile and DevOps methodologies to resolve application issues and improve support processes.

Manages scientific manuscripts from submission through final decision, including scope and quality screening, peer-review coordination, editorial decisions, integrity investigations, revised manuscript assessment, and author communication. The role also commissions articles and special issues, manages contributor pipelines, analyzes editorial performance data, recommends alternative journals, and collaborates with global editorial teams. A relevant PhD is required, with expertise in areas such as AI, robotics, IoT, sensors, or smart cities.

Support development, automation, and optimization of accounting and finance processes. Build and maintain automation workflows (Python, VBA, Power Automate, Alteryx), support ERP and API integrations, write and optimize SQL queries, partner with Finance stakeholders, test and document automations, troubleshoot and improve process performance and audit readiness.

Manage day-to-day peer review and editorial office services for a portfolio of journals. Monitor editor and vendor performance against KPIs, analyze data to identify improvements, optimize workflows, support new tools adoption, document processes, handle escalations and integrity concerns, and collaborate across teams to drive timely, high-quality editorial decisions and author experience.

Serve as the CEO's right hand to manage the CEO agenda, prepare board and executive materials, lead cross-functional strategic initiatives, synthesize research and briefing materials, build relationships across the ELT, and advise on organizational priorities. Drive enterprise planning, track strategic project progress, remove roadblocks, and represent the CEO on key workstreams while operating through influence and discretion.

Own production NLP enrichment systems for scientific literature at scale. Build pipelines extracting entities, classifications, claims, and summaries; compare classical NLP, embeddings, and LLM approaches; develop evaluations and golden datasets; and ship reliable, cost-efficient Python systems. Collaborate with data engineers using Airflow and Dagster, contribute to agentic AI applications, and partner with editors, product managers, and engineers to translate modeling needs into product outcomes.

Build and maintain robust automated test suites in JavaScript/TypeScript across UI, API, and integration layers. Perform white-box testing, write and debug SQL, automate browser flows with Selenium, integrate tests into CI, collaborate on design/code reviews, investigate failures, and help define test strategy and quality gates.

Support global intercompany accounting close activities, reconciliations, journal entries, netting, and issue resolution. Coordinate with counterparts to clear variances, prepare reports and audit documentation, and contribute to process standardization and ASC transitions.

Manage specialized product sales in assigned market segments, deliver technical demos, build customer relationships, develop go-to-market strategies, mentor juniors, support pricing and proposals, attend industry events, and coordinate with product and customer success teams to drive revenue and product adoption.

Identify and solicit topical journal content and contributors within Health/Life Sciences, develop pipelines for special issues, use bibliometrics and analytics to inform commissioning, build researcher relationships, promote journals via social media and conferences, manage multiple projects, and support journal performance and team initiatives.

Drives new business sales, renewals, and account growth across a territory of higher education customers in STEM disciplines. Develops account plans, executes sales strategies, manages qualified pipelines and forecasts in Salesforce, presents product demonstrations, supports customer training and service, and communicates product positioning. Works independently in a remote environment while collaborating with regional and cross-functional teams.

Executive leader responsible for building Wiley’s product management organization and operating model for research and publishing solutions. Sets an AI-first product strategy, owns the product portfolio, guides platform and API strategy, enables go-to-market execution, and partners with technology, finance, sales, marketing, and editorial leaders. Develops VP-level product leadership, establishes investment and roadmap frameworks, and drives customer-focused, iterative product delivery and competitive differentiation.

Leads negotiation, drafting, review, execution, and management of complex commercial and institutional contracts, including licensing, publishing, consortial, and strategic partnership agreements. Advises cross-functional stakeholders on contract strategy, risk, and obligations. Develops playbooks, templates, workflows, and contracting standards; improves contract lifecycle management and supports AI-enabled automation. Contributes to Wiley’s Contracting Center of Excellence and scalable, risk-based contracting practices.

Lead Wiley’s chemistry journal portfolio by defining editorial strategy, developing and engaging the editorial board, commissioning influential interdisciplinary research, upholding peer-review and publishing ethics, and strengthening international visibility. The role requires collaboration across editorial, marketing, publishing, production, communications, and analytics teams, along with representation at conferences and research institutions. Focus areas include chemical engineering, renewable energy, carbon capture, climate mitigation, biofuels, bioproducts, and biorefining.

Manage nursing manuscripts through submission, peer review, revision, and final decisions. Screen submissions, select reviewers, assess scientific quality and research integrity, communicate with authors and contributors, commission content, monitor editorial pipelines, analyze performance data, and collaborate with global editorial teams. The role requires advanced academic qualifications and nursing subject-matter expertise, with scholarly publishing or peer-review experience preferred.