Jobs at launchTECH

Administers and troubleshoots Windows Server, cloud, SaaS, virtualized, and Kubernetes environments supporting Missile Defense Agency systems. Responsibilities include patching, vulnerability remediation, STIG compliance, access management, container administration, automation, monitoring, incident response, documentation, and customer support. The role requires coordination with cybersecurity, network, cloud, and application teams, participation in maintenance windows, and occasional after-hours support.

Administer and troubleshoot Windows Server, cloud, SaaS, virtualized, and Kubernetes environments supporting Missile Defense Agency systems. Responsibilities include patching, vulnerability remediation, STIG compliance, access management, monitoring, incident response, container administration, automation, documentation, and technical support. The role requires collaboration with cybersecurity, cloud, network, application, and service-delivery teams, plus occasional after-hours maintenance support.

Manage complex IT projects supporting the Missile Defense Agency, including planning, risk assessment, Agile execution, scheduling, budgeting, stakeholder communication, team leadership, and project closure. The role oversees geographically dispersed teams, monitors performance, maintains project artifacts, manages risks and issues, and presents status reports. It requires active DoW Secret clearance and supports mission-critical federal initiatives at Redstone Arsenal with up to 10% travel.

Provides remote and customer-facing help desk support for the Missile Defense Agency. Responsibilities include troubleshooting break-fix issues, resolving service desk tasks, escalating and communicating status updates, supporting enterprise service desk projects, tracking work in Remedy, and using knowledge databases. The role requires IT experience, customer service skills, Microsoft Office proficiency, DoD 8570 IAT Level II certification, and an active DoW Secret clearance.

Manage mission-critical IT projects supporting the Missile Defense Agency. Responsibilities include planning, governance, Agile and Waterfall execution, team leadership, scheduling, budgeting, risk mitigation, stakeholder communication, project reporting, deliverable oversight, and closure activities. The role also maintains project artifacts, supports methodology improvements, and coordinates geographically dispersed teams while managing multiple concurrent projects.

Designs, implements, and maintains secure cloud-native and containerized systems for a government customer. Responsibilities include Kubernetes platform engineering, cloud migration, infrastructure as code, container hardening, CI/CD integration, system architecture, database deployment, troubleshooting, documentation, and compliance with DoD requirements. The role collaborates across engineering teams, evaluates cloud solutions, and supports scalable infrastructure across AWS, Azure, and OpenShift environments.

Designs, implements, and maintains secure cloud-native and containerized systems supporting the Missile Defense Agency. Responsibilities include Kubernetes platform engineering, cloud migration, infrastructure as code, container hardening, CI/CD integration, database deployment, system integration, troubleshooting, documentation, and technology evaluation across AWS, Azure, and OpenShift environments.

The IT Scrum Master partners with the Release Train Engineer to implement and mature SAFe Agile practices for geographically distributed IT teams. Responsibilities include facilitating ceremonies, coaching teams, managing backlogs, tracking capacity and velocity, resolving impediments, coordinating dependencies, producing metrics, and integrating cybersecurity and IT service management requirements into delivery workflows. The role supports continuous improvement in a hybrid environment serving a defense customer.

Leads integration of complex IT and mission-support initiatives for Missile Defense Agency customers. Coordinates government, contractor, technical, and functional stakeholders; manages schedules, dependencies, risks, action items, resources, and program documentation; facilitates technical and program reviews; prepares executive briefings and status reports; and ensures compliance with contract, customer, and security requirements.

Lead Scrum Master practices for geographically dispersed enterprise IT teams supporting the Missile Defense Agency. Partner with the Release Train Engineer to implement SAFe processes, coach teams, facilitate ceremonies, manage backlogs and impediments, track capacity and velocity, deliver metrics, coordinate dependencies, and integrate IT service delivery and cybersecurity compliance into Agile workflows.

Leads complex IT and mission-support initiatives for Missile Defense Agency customers. Coordinates government stakeholders, program leadership, technical teams, and external partners; manages integrated schedules, dependencies, risks, resources, action items, and project documentation; facilitates working groups and reviews; prepares executive briefings and status reports; and ensures technical, operational, programmatic, contract, and security requirements remain aligned.

Leads Agile delivery for geographically dispersed enterprise IT teams supporting the Missile Defense Agency. Partners with the Release Train Engineer to implement SAFe practices, coach technical teams, facilitate ceremonies, manage backlogs and impediments, track capacity and metrics, coordinate dependencies, and integrate IT service delivery and cybersecurity compliance into Agile workflows.

Leads a 24/7 Global Network Operations and Security Center watch team supporting Missile Defense Agency enterprise operations. Oversees incident management, cybersecurity monitoring, network reliability, technical escalations, flight and ground tests, military exercises, and executive-level communications. The role requires shift leadership, network and systems administration knowledge, security compliance expertise, and coordination across mission-support stakeholders.

Administer Microsoft servers and client systems in a classified DoD environment supporting missile defense. Responsibilities include system configuration, monitoring, scanning, patching, antivirus updates, vulnerability management, configuration management, scripting automation, virtual service health analysis, troubleshooting, root cause analysis, and cybersecurity compliance support for ATO maintenance.

Leads a configuration management team supporting the Missile Defense Agency. Responsibilities include auditing technical artifacts, maintaining as-built models and drawings, transitioning Visio diagrams to an MBSE environment, controlling requirements and architecture baselines, reviewing change requests, updating technical models, and maintaining the BMC Helix CMDB. The role also prioritizes team assignments, improves processes, and coordinates with engineers and customers.

Supports the Missile Defense Agency by auditing technical artifacts, maintaining accurate as-built configuration models and drawings, and managing configuration management documentation. Uses BMC Helix, Visio, and MBSE tools while helping transition diagrams into an MBSE environment. The role also improves processes, maintains customer and peer relationships, and requires strong attention to detail, active DoD Secret clearance, and relevant configuration management experience.

Manage multiple IT projects supporting the Missile Defense Agency, overseeing planning, Agile execution, schedules, budgets, risks, stakeholder communications, team performance, deliverables, and project closure. Lead geographically dispersed teams, maintain project artifacts, facilitate meetings, monitor progress, develop mitigation strategies, and improve project management processes. The role requires an active DoW Secret clearance and supports mission-critical federal IT initiatives.

Manages IT projects supporting the Missile Defense Agency, overseeing planning, Agile execution, schedules, budgets, risks, stakeholder communication, project documentation, deliverables, and closure. Leads geographically dispersed teams, coordinates cross-functional resources, monitors performance, and presents status reports. Requires IT project management experience, risk mitigation skills, and an active DoW Secret clearance. PMP, ITIL, Agile, Earned Value Management, and Cost Account Manager experience are preferred.

Lead systems engineering and architecture efforts for Missile Defense Agency platform solutions, including requirements analysis, architecture development, system lifecycle support, implementation and test planning, and system sustainment. Collaborate with cybersecurity, software, network, administrative, test, and project management teams to integrate secure enterprise services, satellite ground systems, and operations centers. Support project scheduling, troubleshooting, technical initiatives, and mission-critical command and control capabilities.

Coordinates concurrent federal, state, and commercial projects by tracking timelines, budgets, deliverables, invoices, labor hours, correspondence, meetings, and action items. Supports recruiting, onboarding, offboarding, access and badging for cleared personnel, document control, contract metrics, and past performance reporting. Requires federal contracting knowledge, IT program support experience, project management platform proficiency, and an active Secret clearance or higher.