Jobs at LaunchDarkly

The Staff Engineer will build data-driven experimentation systems, lead statistical engine design, ensure correctness in A/B testing, and mentor team members while collaborating cross-functionally.

Manage and grow large enterprise accounts in a designated territory. Develop territory and account plans, drive outbound pipeline, coordinate with solutions engineering and customer success, engage C-suite stakeholders, and expand usage through land-and-expand SaaS strategies to ensure successful adoption and satisfaction.

The Product Marketing Manager will lead product launches, develop content for awareness and pipeline, maintain messaging consistency, and collaborate with sales for enablement. They will also analyze customer journey data and contribute to scalable go-to-market assets.

Design, build, and ship full-stack features for Guardian's monitoring platform, ensuring production reliability and code quality.

Lead Oakland tenant improvement and workplace buildouts from planning through completion. Manage scope, schedule, budget, vendors, permits, site readiness, documentation, risk mitigation, stakeholder coordination, meetings, invoice review, and project closeout to deliver workspace outcomes on time and on budget.

The Enterprise Account Executive will manage and grow relationships with large enterprise accounts, ensuring successful adoption and strategic impact through collaborative efforts across various teams.

Serve as a technical advisor in enterprise pre-sales: drive discovery, design architectures, lead PoCs, deliver tailored demos/workshops, liaise with product/engineering, mentor SEs, and support RFPs while traveling as needed to win and expand customers.

The Full Stack Engineer will develop features for the Guarded Releases team, facilitating collaboration across departments and ensuring robust observability in software delivery, while leading end-to-end feature development and driving improvements in user experience and product performance.

The Full Stack Engineer will design and build features for LaunchDarkly's Observability product, focusing on Infrastructure-as-Code and enterprise integrations, while participating in architecture discussions and maintaining high engineering standards.

The Mid-Market Account Executive will acquire new enterprise customers, manage territory and pipeline, engage customers, and drive revenue growth while collaborating with teams and ensuring customer success.

As a Senior Product Designer, you'll design key workflows for AI tools, drive user research, define user experience strategies, and create artifacts that support iterative design processes.

Own and resolve complex LaunchDarkly platform issues, act as APJ escalation SME, drive cross-functional improvements, mentor junior engineers, and influence product and support processes.

Lead IT Service Desk Engineering to enhance internal IT support, manage a global team, improve operational processes and employee experience, and partner across departments for consistent service delivery.

The Staff Engineer will innovate software delivery, oversee observability systems, and collaborate with teams to enhance product development and reliability.

Lead quote-to-cash deal reviews and approvals, advise Sales on complex SaaS transactions, manage a book of high-value deals, enforce processes and data integrity, configure and support CPQ, coordinate cross-functional execution, draft commercial terms, train Sales, and pilot AI tools to streamline deal desk workflows.

The role involves building scalable data models, automating reporting, implementing metrics, developing dashboards, and ensuring data quality across teams globally.

Provide technical support for the LaunchDarkly platform by troubleshooting SDKs and integrations, resolving routine-to-moderate customer issues, escalating complex cases with recommendations, analyzing support trends, and collaborating across teams to improve customer experience.

As an SDK Software Engineer, you will develop and maintain AI SDKs, collaborate with teams, and contribute to open-source projects.

Build and maintain scalable backend services and APIs for AI functionalities, collaborating on product development and optimizing system performance.

The Staff Solutions Engineer will serve as a technical advisor to Enterprise customers, driving technical discovery, designing architecture, and leading PoC implementations, while collaborating with sales and mentoring team members.