Jobs at LaunchDarkly

The Enterprise Account Executive will manage and grow relationships with large enterprise accounts, ensuring successful adoption and strategic impact through collaborative efforts across various teams.

Serve as a technical advisor in enterprise pre-sales: drive discovery, design architectures, lead PoCs, deliver tailored demos/workshops, liaise with product/engineering, mentor SEs, and support RFPs while traveling as needed to win and expand customers.

The Full Stack Engineer will design and build features for LaunchDarkly's Observability product, focusing on Infrastructure-as-Code and enterprise integrations, while participating in architecture discussions and maintaining high engineering standards.

The Mid-Market Account Executive will acquire new enterprise customers, manage territory and pipeline, engage customers, and drive revenue growth while collaborating with teams and ensuring customer success.

The role involves building scalable data models, automating reporting, implementing metrics, developing dashboards, and ensuring data quality across teams globally.

Own and resolve complex LaunchDarkly platform issues, act as APJ escalation SME, drive cross-functional improvements, mentor junior engineers, and influence product and support processes.

The Staff Engineer will innovate software delivery, oversee observability systems, and collaborate with teams to enhance product development and reliability.

Provide technical support for the LaunchDarkly platform by troubleshooting SDKs and integrations, resolving routine-to-moderate customer issues, escalating complex cases with recommendations, analyzing support trends, and collaborating across teams to improve customer experience.

As an SDK Software Engineer, you will develop and maintain AI SDKs, collaborate with teams, and contribute to open-source projects.

Lead global customer marketing to drive advocacy, retention, and customer storytelling. Build executive advisory board, source and produce case studies/videos, manage advocacy/incentive programs and peer review platforms, and collaborate with lifecycle and customer-facing teams to scale onboarding, adoption, and feedback loops that inform messaging and GTM strategy.

Lead UX for the Foundation pillar owning trial, onboarding, activation, and packaging to drive developer self-serve adoption. Manage and develop a team of 5–7 designers, set and enforce design quality, partner in the product triad with PM and Engineering, run critique culture, and coordinate cross-pillar UX work to improve activation metrics.

Serve as a technical lead in the pre-sales process: discovery, demos, PoCs, and proposals. Translate customer requirements into technical solutions, present and whiteboard, partner with sales and success to drive expansion, and liaise with product/engineering. Support security questionnaires/RFPs and maintain deep product and industry knowledge.

Carry quota for AgentControl within Enterprise & Strategic accounts. Prospect, build pipeline, co-sell with AEs, run full sales cycles, build business cases, lead executive engagements, and coordinate pricing, sales engineering, and product marketing to close strategic deals.

Build and maintain scalable backend services and APIs for AI functionalities, collaborating on product development and optimizing system performance.

As a Commercial Counsel, you'll negotiate and draft agreements, provide legal advice, manage vendor contracts, and support the sales team, all while enhancing internal processes.

The Staff Solutions Engineer will serve as a technical advisor to Enterprise customers, driving technical discovery, designing architecture, and leading PoC implementations, while collaborating with sales and mentoring team members.

Drive net-new and expansion revenue for a defined mid-market book. Qualify inbound leads, prospect, run technical discovery and POCs, deliver customized demos with Sales Engineering, negotiate subscription agreements, and shepherd customers through adoption. Maintain CRM and forecasting, collaborate cross-functionally, and consistently hit quota while prioritizing usage-based pricing signals and cloud architecture fit.

Lead technical adoption of AgentControl by building integrations, demos, and content; advise customers and partners; collect product feedback; develop Solutions Engineering playbooks; collaborate with product, engineering, and AI SME teams; evangelize at conferences; and measure activation, usage, and impact to drive product-market fit and revenue.

Design the trial and activation experience for LaunchDarkly, focusing on developer onboarding, conversion metrics, and improving the discoverability of advanced features. Collaborate with teams using data-driven insights to trace drop-offs and create effective solutions.

As a Full Stack Engineer, you will design, develop, and maintain scalable solutions for data-driven products, collaborating with cross-functional teams.