Jobs at LaunchDarkly

The role involves building scalable data models, automating reporting, implementing metrics, developing dashboards, and ensuring data quality across teams globally.

Own and resolve complex LaunchDarkly platform issues, act as APJ escalation SME, drive cross-functional improvements, mentor junior engineers, and influence product and support processes.

Build and maintain scalable backend services and APIs for AI functionalities, collaborating on product development and optimizing system performance.

The Staff Engineer will innovate software delivery, oversee observability systems, and collaborate with teams to enhance product development and reliability.

As a Commercial Counsel, you'll negotiate and draft agreements, provide legal advice, manage vendor contracts, and support the sales team, all while enhancing internal processes.

Lead global customer marketing to drive advocacy, retention, and customer storytelling. Build executive advisory board, source and produce case studies/videos, manage advocacy/incentive programs and peer review platforms, and collaborate with lifecycle and customer-facing teams to scale onboarding, adoption, and feedback loops that inform messaging and GTM strategy.

The Staff Solutions Engineer will serve as a technical advisor to Enterprise customers, driving technical discovery, designing architecture, and leading PoC implementations, while collaborating with sales and mentoring team members.

As an SDK Software Engineer, you will develop and maintain AI SDKs, collaborate with teams, and contribute to open-source projects.

Carry quota for AgentControl within Enterprise & Strategic accounts. Prospect, build pipeline, co-sell with AEs, run full sales cycles, build business cases, lead executive engagements, and coordinate pricing, sales engineering, and product marketing to close strategic deals.

Own first-stage engagement across EMEA by qualifying inbound leads, event MQLs, and engaged accounts. Rapidly respond to high-intent inquiries, execute coordinated outreach across phone, email, and LinkedIn, research target accounts, convert interest into meetings for Account Executives, and maintain accurate Salesforce records while partnering with sales, marketing, and operations teams.

Drive net-new and expansion revenue for a defined mid-market book. Qualify inbound leads, prospect, run technical discovery and POCs, deliver customized demos with Sales Engineering, negotiate subscription agreements, and shepherd customers through adoption. Maintain CRM and forecasting, collaborate cross-functionally, and consistently hit quota while prioritizing usage-based pricing signals and cloud architecture fit.

Own and expand relationships with ~8 strategic enterprise accounts, drive territory and outbound pipeline, coordinate pre/post-sales and customer success, communicate value to execs, and collaborate cross-functionally to ensure adoption and growth. Target large, complex deals and execute Land & Expand SaaS strategies.

Lead the Experimentation pillar: set strategy, deliver roadmap, and drive commercial outcomes. Productize AI-native experimentation, expand warehouse-native capabilities, win high-maturity data-science buyers, run a high-performing product organization, and represent the category externally to drive adoption and competitive wins.

Lead global revenue accounting and OTC operations, own revenue, billings, collections, and commissions accounting. Ensure ASC 606 and SOX-compliant reporting, manage external audits, design scalable OTC workflows and ERP/CPQ/SFDC integrations, partner cross-functionally, and build a high-performing team focused on process automation and operational controls.

Own and expand large enterprise accounts within a territory. Develop territory and account plans, drive outbound pipeline, ensure product adoption through coordination with pre/post-sales and customer success, engage VP/C-suite stakeholders, collaborate with solutions engineers and cross-functional teams to deliver business and technical value.

Lead technical adoption of AgentControl by building integrations, demos, and content; advise customers and partners; collect product feedback; develop Solutions Engineering playbooks; collaborate with product, engineering, and AI SME teams; evangelize at conferences; and measure activation, usage, and impact to drive product-market fit and revenue.

As a Full Stack Engineer, you will design, develop, and maintain scalable solutions for data-driven products, collaborating with cross-functional teams.

Lead and scale global controllership and accounting operations including monthly close, financial statements, technical accounting (US GAAP/IFRS), intercompany and international accounting, AP/payroll/equity administration, SOX readiness, and external audits. Drive ERP and systems improvements, process and AI automation, KPI reporting, and mentor a high-performing team while partnering cross-functionally to support a high-growth SaaS business.

Lead strategic, hands-on Professional Services engagements to integrate LaunchDarkly into AI-powered systems. Implement feature-gated AI rollouts, guardrails, kill switches, and experimentation; build reference implementations and production integrations; advise engineering and platform teams; gather requirements and escalate complex issues; share feedback with Product and Engineering.

Lead Professional Services engagements to help customers adopt and operationalize AI-powered systems using LaunchDarkly. Design and implement safe rollout patterns, build production-quality integrations and prototypes, instrument inference-time and workflow-level decision points, and advise on DevOps/CI/CD, experimentation, and AI governance. Travel ~20%.