Teams at LaunchDarkly

Drives cross-functional Revenue Operations programs from strategic planning through execution. Establishes governance, operating rhythms, reporting, and decision processes; aligns Sales, Customer Success, Marketing, and RevOps stakeholders; tracks milestones and outcomes; manages risks, dependencies, blockers, and escalations. The role delivers data-driven solutions that improve operational efficiency and support predictable SaaS revenue growth.

Own inbound lead engagement across North America by responding to high-intent inquiries, following up with event leads, researching engaged accounts, and converting qualified interest into sales meetings. Execute outreach through phone, email, LinkedIn, and other channels; maintain accurate Salesforce records; partner with Account Executives, Marketing, Revenue Operations, and SDR teams to improve lead conversion and messaging.

Build, automate, and operate scalable AWS infrastructure, including networking, compute, CI/CD, databases, and observability. Develop internal tools and self-service platforms, manage infrastructure with Terraform, collaborate with engineering teams, participate in on-call rotations, and replace repetitive operational work with software and permanent incident fixes.