Chief of Staff

LaunchDarkly is hiring a Chief of Staff to report to the CEO and partner with the Executive Leadership Team (ELT) as the company continues to scale. This is a senior, individual contributor role for a strategic operator and trusted advisor who thrives at the intersection of strategy, execution, communication, and data.

As Chief of Staff, you’ll help translate company strategy into action, shape executive-level planning and decision-making, and ensure leadership discussions are grounded in clear insights and high-quality materials. You’ll operate with significant autonomy, exercise wide latitude in how work gets done, and act as a thought partner to senior leaders across the organization.

This role is ideal for someone with deep experience navigating complex, cross-functional environments and a strong executive presence who is excited to have broad influence without people management responsibilities.

• Partner with the CEO to drive company-wide strategic initiatives from conception through execution. Help align the Executive Leadership Team and broader organization around priorities, tradeoffs, and outcomes. Proactively identify risks, dependencies, and gaps across critical initiatives and surface insights to leadership. Act as connective tissue across executives and teams to ensure strategy translates into coordinated action.

• Shape and support LaunchDarkly’s operating rhythm, including owning OKRs and leadership planning processes.
• Design and evolve planning frameworks that enable effective executive decision-making.
• Support annual and long-range planning cycles, synthesizing inputs and highlighting strategic implications.

• Lead the preparation and refinement of executive-level materials, including Board meeting materials and ELT presentations.  Ensure executive content is clear, concise, decision-oriented, and aligned with company strategy.

• Partner on executive dashboards and reporting, ensuring metrics are accurate, consistent, and actionable.
• Analyze and understand data to inform strategic decisions and evaluate proposed initiatives.
• Translate analysis into clear recommendations for senior leadership audiences.

• Design agendas and content for executive meetings and off-sites with a focus on alignment and outcomes.
• Capture key decisions, clarify next steps, and support follow-through across the organization.

• Typically requires a minimum of 15 years of related experience, preferably in senior-level roles involving strategy, operations, consulting, finance, product operations, or executive advisory work.
• Demonstrated success partnering closely with executive leaders and influencing at the highest levels of an organization.
• Exceptional written and verbal communication skills, with the ability to distill complexity into clear, compelling narratives.
• Strong analytical capabilities and comfort working with SaaS metrics and executive-level data.
• Ability to manage multiple, high-impact workstreams with sound judgment and prioritization.
• High degree of discretion, integrity, and emotional intelligence.

Pay:

Target pay ranges based on Geographic Zones* for Level 6:

• Zone 1: San Francisco/Bay Area or NYC Metropolitan Area, Boston, Seattle - $240,600 - $330,700**
• Zone 2: Irvine, LA, Monterey, Santa Barbara, Santa Rosa, Austin, Portland, Philadelphia, Chicago - $216,500 - $297,600**
• Zone 3: All other US locations - $204,500 - 281,100**
• All Zones Inclusive of 10% Bonus Target

LaunchDarkly operates from a place of high trust and transparency; we are happy to state the pay range for our open roles to best align with your needs. Exact compensation may vary based on skills, experience, and location.

*Within the United States, our geographic pay zones are defined by counties surrounding major metropolitan areas.
**Restricted Stock Units (RSUs), health, vision, and dental insurance, and mental health benefits in addition to salary.

Modern software delivery was supposed to be the foundation for a thriving digital business but reality has proven otherwise. Slow, inefficient development cycles, costly outages, and fragmented customer experiences are preventing developers from building their best software. The LaunchDarkly platform helps developers innovate on new features faster while protecting them with a safety valve to instantly rewind when things go wrong. Developers can target product experiences to any customer segment and maximize the business impact of every feature. And by gradually rolling out new application components, they escape nightmare "big-bang" technology migrations. 

The LaunchDarkly platform was built to guide engineers to the next frontier of DevOps by:

• Improving the velocity and stability of software releases, without the fear of end customer outages
• Delivering targeted experiences by easily personalizing features to customer cohorts
• Maximizing the business impact of every feature through the ability to experiment and optimize
• Coordinating the release and optimization of software to provide consistent experiences across mobile platforms and device types
• Improving the effectiveness and productivity of engineering teams, by providing insights into engineering cadence and stability

At LaunchDarkly, we believe in the power of teams. We're building a team that is humble, open, collaborative, respectful and kind. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, veteran status, or disability status. LD invites any applicant to review our written Affirmative Action Plan. To do so, contact People Ops at [email protected]. 

Do you need a disability accommodation?

Fill out this accommodations request form and someone from our People Operations team will contact you for assistance. 

Your safety matters to us. To protect yourself from potential scams, LaunchDarkly recruiters will only contact you from @LaunchDarkly.com email addresses or via LinkedIn from "Verified Recruiter" accounts. Be cautious of emails from other domains.  Legitimate LaunchDarkly recruiters will never ask for money, fees, or banking information before making a job offer. LaunchDarkly will never make a job offer without conducting a formal interview process. Our interview process does not involve asking detailed questions by email. If you are ever unsure about a communication that you receive, don't click any links—visit Careers | LaunchDarkly  directly for confirmed job openings and links to apply.

Please notify us of any fraudulent representation by sending an email to [email protected].