Jobs at Laserfiche

Develop, test, maintain, and document software products and services. The role involves writing code, participating in design and code reviews, resolving software defects, completing user stories, owning small-to-medium technical initiatives, and collaborating with cross-functional engineering, product, support, and design teams. The engineer will work independently, present functionality, contribute to project milestones, mentor newer engineers, and apply software development standards.

Lead month-end and quarter-end close, complex journal entries, reconciliations, consolidations, revenue accounting, and IFRS compliance. Manage SaaS revenue recognition under ASC 606, foreign currency translations, accounting policies, audits, and process improvements. Analyze financial data, support management decisions, and mentor junior accountants while maintaining accurate global financial reporting.

Lead the architecture, development, and optimization of Zuora and Salesforce quote-to-cash solutions. Manage product catalogs, pricing, quoting, billing, contracts, renewals, integrations, testing, releases, and performance improvements. Collaborate with Sales, Finance, Legal, Product, Engineering, and IT to deliver scalable subscription-management capabilities across enterprise systems.

Develop and execute B2B content strategy across the customer lifecycle, managing editorial calendars and content production for blogs, ebooks, case studies, webinars, email, and websites. Translate complex technology concepts into compelling narratives, conduct audience and SEO research, collaborate cross-functionally, and optimize content using engagement, conversion, and pipeline analytics. Manage internal contributors and external freelancers or agencies while maintaining consistent brand voice and messaging.

Owns the full accounts payable cycle, including invoice processing, three-way matching, vendor payments, credit card reconciliations, expense coding, vendor records, and 1099 reporting. Supports month-end close, audits, variance analysis, spend reporting, and budget projections. Drives procure-to-pay automation, process improvements, and internal controls while resolving issues cross-functionally and monitoring AP performance metrics.

Leads complex customer implementations from discovery through deployment. Translates business needs into scalable solutions, builds and tests integrations, creates technical documentation, troubleshoots issues, trains users, and manages escalations. Provides technical reviews and mentorship while improving internal tools. Uses AI and agentic automation responsibly, including prototyping solutions, defining guardrails, and validating outputs.

Presales Engineer responsible for mastering Laserfiche software, delivering customer overviews and proof-of-concept demonstrations, building solutions for business needs, answering technical questions during sales calls, and providing technical consulting to Solution Providers. The role also includes webinars, presentations, conference teaching, and translating technical concepts for varied audiences. Requires strong problem-solving, communication, presentation, collaboration, and independent-work skills, plus a bachelor’s degree or equivalent experience.

Leads People Operations strategy and team performance while partnering with executives on organizational growth, talent management, engagement, succession planning, and employee relations. Oversees benefits, onboarding, leave administration, compliance, HR policies, safety programs, immigration processes, and HRIS optimization. Uses AI-driven analytics and workforce tools to improve retention insights, reporting, and operational efficiency.

Generates qualified pipeline for the Direct Sales team through targeted outbound prospecting, cold calling, email and social outreach. Responsibilities include researching target accounts, qualifying inbound and outbound leads, conducting initial discovery calls, scheduling meetings for Account Executives, and maintaining accurate Salesforce records. The role tracks outreach activity, manages early-stage pipeline data, meets activity and response-time targets, and delivers high-quality handoffs to improve conversion rates.

Maintains and monitors a SaaS cloud service running on AWS, responding to incidents and troubleshooting system issues. Responsibilities include improving availability, scalability, reliability, and security; creating monitoring dashboards; investigating security events; assisting developers and support teams; applying operating system and third-party patches; and performing systems administration tasks. The role participates in a 24/7 cloud operations team and contributes to post-incident analysis and continuous DevOps improvements.

Leads a team of Solutions Engineers while remaining hands-on with coding, integrations, prototypes, solution design, code review, technical escalations, and AI-enabled automation. Manages one to two projects and portfolio delivery health, including statements of work, utilization, margins, change orders, costing, staffing, and customer scope discussions. Develops engineers through coaching, feedback, hiring, onboarding, and technical growth. Works hybrid in Long Beach, California, with up to 25% travel.

Designs, configures, tests, and deploys Laserfiche solutions for small- to medium-sized client projects. Responsibilities include gathering requirements, leading discovery and demonstrations, troubleshooting, documentation, training, and post-deployment support. The role also manages smaller projects by tracking timelines, budgets, communications, deliverables, and closeout activities. Solutions Engineers collaborate with Product, Engineering, and Project Management teams, provide implementation support, test product releases, and share feedback to improve services and processes.

Supports PMO portfolio administration, governance, reporting, and process improvement. Builds executive dashboards covering financial, utilization, delivery, and risk metrics; presents insights to leadership; tracks software implementations; maintains PMO standards and audits; supports project systems, documentation, training, milestone planning, budgets, resource plans, and invoicing.

Produce corporate videos from concept through final export, including storyboarding, filming, directing, lighting, audio capture, photography, editing, color grading, sound design, and motion graphics. Manage equipment, media organization, and post-production timelines while collaborating with marketing, PR, product, design, and communications teams. Create product, customer, social, and culture content, maintain brand consistency, and use analytics to optimize thumbnails, captions, graphics, and viewer engagement.

Lead multiple concurrent Laserfiche customer implementation projects from scoping through delivery. Responsibilities include project planning, budgeting, change control, risk and issue management, status reporting, stakeholder communication, technical resource coordination, quality assurance, training, knowledge transfer, and steering committee facilitation. The role also supports presales, implementation estimating, process improvement, and collaboration with product development to resolve technical issues.

Recruits and onboards reseller partners, drives new ARR through co-selling, and expands revenue through upsells and cross-sells. Manages partner relationships and a geographically distributed portfolio, monitors performance, recommends improvements, and travels within assigned territories to support collaborative selling. Requires channel sales and partner management experience, strong relationship-building skills, a business bachelor's degree, and 1–3 years of channel or territory management experience.

Leads modernization of legacy .NET and Windows systems into scalable, resilient Linux and AWS-native platforms. Designs cloud-native architectures, production systems, infrastructure, and CI/CD pipelines while mentoring engineering teams. Applies LLMs and AI tools to development workflows and builds AI-powered features including semantic search, document ingestion, workflow automation, and agentic systems. Requires deep AWS, backend, API, distributed systems, observability, migration, and AI/ML experience.