Jobs at Laserfiche

Process end-to-end billing, quotes, orders, amendments, subscriptions, software purchases, and professional services transactions for direct customers and channel partners. Maintain billing and CRM systems, validate partner agreement compliance, apply approved pricing adjustments, communicate with customers, support accounts receivable reporting, resolve billing issues, and identify improvements to billing operations. The role also supports renewals, international teams, system migrations, and employee training.

Lead month-end and quarter-end close, complex journal entries, reconciliations, consolidations, revenue accounting, and IFRS compliance. Manage SaaS revenue recognition under ASC 606, foreign currency translations, accounting policies, audits, and process improvements. Analyze financial data, support management decisions, and mentor junior accountants while maintaining accurate global financial reporting.

Lead the architecture, development, and optimization of Zuora and Salesforce quote-to-cash solutions. Manage product catalogs, pricing, quoting, billing, contracts, renewals, integrations, testing, releases, and performance improvements. Collaborate with Sales, Finance, Legal, Product, Engineering, and IT to deliver scalable subscription-management capabilities across enterprise systems.

Owns the full accounts payable cycle, including invoice processing, three-way matching, vendor payments, credit card reconciliations, expense coding, vendor records, and 1099 reporting. Supports month-end close, audits, variance analysis, spend reporting, and budget projections. Drives procure-to-pay automation, process improvements, and internal controls while resolving issues cross-functionally and monitoring AP performance metrics.

Leads complex customer implementations from discovery through deployment. Translates business needs into scalable solutions, builds and tests integrations, creates technical documentation, troubleshoots issues, trains users, and manages escalations. Provides technical reviews and mentorship while improving internal tools. Uses AI and agentic automation responsibly, including prototyping solutions, defining guardrails, and validating outputs.

Presales Engineer responsible for mastering Laserfiche software, delivering customer overviews and proof-of-concept demonstrations, building solutions for business needs, answering technical questions during sales calls, and providing technical consulting to Solution Providers. The role also includes webinars, presentations, conference teaching, and translating technical concepts for varied audiences. Requires strong problem-solving, communication, presentation, collaboration, and independent-work skills, plus a bachelor’s degree or equivalent experience.

Generates qualified pipeline for the Direct Sales team through targeted outbound prospecting, cold calling, email and social outreach. Responsibilities include researching target accounts, qualifying inbound and outbound leads, conducting initial discovery calls, scheduling meetings for Account Executives, and maintaining accurate Salesforce records. The role tracks outreach activity, manages early-stage pipeline data, meets activity and response-time targets, and delivers high-quality handoffs to improve conversion rates.

Leads a team of Solutions Engineers while remaining hands-on with coding, integrations, prototypes, solution design, code review, technical escalations, and AI-enabled automation. Manages one to two projects and portfolio delivery health, including statements of work, utilization, margins, change orders, costing, staffing, and customer scope discussions. Develops engineers through coaching, feedback, hiring, onboarding, and technical growth. Works hybrid in Long Beach, California, with up to 25% travel.

Leads modernization of legacy .NET and Windows systems into scalable, resilient Linux and AWS-native platforms. Designs cloud-native architectures, production systems, infrastructure, and CI/CD pipelines while mentoring engineering teams. Applies LLMs and AI tools to development workflows and builds AI-powered features including semantic search, document ingestion, workflow automation, and agentic systems. Requires deep AWS, backend, API, distributed systems, observability, migration, and AI/ML experience.