Jobs at Laserfiche

Owns the full accounts payable cycle, including invoice processing, three-way matching, vendor payments, credit card reconciliations, expense coding, vendor records, and 1099 reporting. Supports month-end close, audits, variance analysis, spend reporting, and budget projections. Drives procure-to-pay automation, process improvements, and internal controls while resolving issues cross-functionally and monitoring AP performance metrics.

Leads complex customer implementations from discovery through deployment. Translates business needs into scalable solutions, builds and tests integrations, creates technical documentation, troubleshoots issues, trains users, and manages escalations. Provides technical reviews and mentorship while improving internal tools. Uses AI and agentic automation responsibly, including prototyping solutions, defining guardrails, and validating outputs.

Implements and deploys Laserfiche solutions for small- to medium-sized client projects. Responsibilities include gathering requirements, designing configurations, installing and licensing software, testing, troubleshooting, documentation, training, client communication, and post-deployment support. The role also manages smaller projects, including timelines, budgets, status reporting, stakeholder coordination, closeout, and retrospectives, while supporting other Solutions Engineers and testing new product releases.

Presales Engineer responsible for mastering Laserfiche software, delivering customer overviews and proof-of-concept demonstrations, building solutions for business needs, answering technical questions during sales calls, and providing technical consulting to Solution Providers. The role also includes webinars, presentations, conference teaching, and translating technical concepts for varied audiences. Requires strong problem-solving, communication, presentation, collaboration, and independent-work skills, plus a bachelor’s degree or equivalent experience.

Leads People Operations strategy and team performance while partnering with executives on organizational growth, talent management, engagement, succession planning, and employee relations. Oversees benefits, onboarding, leave administration, compliance, HR policies, safety programs, immigration processes, and HRIS optimization. Uses AI-driven analytics and workforce tools to improve retention insights, reporting, and operational efficiency.

Generates qualified pipeline for the Direct Sales team through targeted outbound prospecting, cold calling, email and social outreach. Responsibilities include researching target accounts, qualifying inbound and outbound leads, conducting initial discovery calls, scheduling meetings for Account Executives, and maintaining accurate Salesforce records. The role tracks outreach activity, manages early-stage pipeline data, meets activity and response-time targets, and delivers high-quality handoffs to improve conversion rates.

Maintains and monitors a SaaS cloud service running on AWS, responding to incidents and troubleshooting system issues. Responsibilities include improving availability, scalability, reliability, and security; creating monitoring dashboards; investigating security events; assisting developers and support teams; applying operating system and third-party patches; and performing systems administration tasks. The role participates in a 24/7 cloud operations team and contributes to post-incident analysis and continuous DevOps improvements.

Leads a team of Solutions Engineers while remaining hands-on with coding, integrations, prototypes, solution design, code review, technical escalations, and AI-enabled automation. Manages one to two projects and portfolio delivery health, including statements of work, utilization, margins, change orders, costing, staffing, and customer scope discussions. Develops engineers through coaching, feedback, hiring, onboarding, and technical growth. Works hybrid in Long Beach, California, with up to 25% travel.

Develops industry marketing strategy for Financial Services and Manufacturing, shaping narratives, go-to-market strategy, ABM campaigns, nurture content, and sales enablement. Represents the company at industry events, builds thought-leadership relationships, researches market trends, and analyzes competitive landscapes. Translates industry insights into product roadmap, messaging, and business opportunities while collaborating with Sales, Demand Generation, Product, and Marketing teams.

Designs, configures, tests, and deploys Laserfiche solutions for small- to medium-sized client projects. Responsibilities include gathering requirements, leading discovery and demonstrations, troubleshooting, documentation, training, and post-deployment support. The role also manages smaller projects by tracking timelines, budgets, communications, deliverables, and closeout activities. Solutions Engineers collaborate with Product, Engineering, and Project Management teams, provide implementation support, test product releases, and share feedback to improve services and processes.

Supports PMO portfolio administration, governance, reporting, and process improvement. Builds executive dashboards covering financial, utilization, delivery, and risk metrics; presents insights to leadership; tracks software implementations; maintains PMO standards and audits; supports project systems, documentation, training, milestone planning, budgets, resource plans, and invoicing.

Produce corporate videos from concept through final export, including storyboarding, filming, directing, lighting, audio capture, photography, editing, color grading, sound design, and motion graphics. Manage equipment, media organization, and post-production timelines while collaborating with marketing, PR, product, design, and communications teams. Create product, customer, social, and culture content, maintain brand consistency, and use analytics to optimize thumbnails, captions, graphics, and viewer engagement.

Lead multiple concurrent Laserfiche customer implementation projects from scoping through delivery. Responsibilities include project planning, budgeting, change control, risk and issue management, status reporting, stakeholder communication, technical resource coordination, quality assurance, training, knowledge transfer, and steering committee facilitation. The role also supports presales, implementation estimating, process improvement, and collaboration with product development to resolve technical issues.

Own product vision, strategy, roadmap, backlog, and feature prioritization for SaaS products. Conduct market and competitive analysis, validate MVPs, interpret customer feedback and product metrics, write PRDs and user stories, and serve as Product Owner in Agile/Scrum ceremonies. Partner with engineering, design, sales, customer success, and marketing to deliver customer-focused products and support product adoption.

Recruits and onboards reseller partners, drives new ARR through co-selling, and expands revenue through upsells and cross-sells. Manages partner relationships and a geographically distributed portfolio, monitors performance, recommends improvements, and travels within assigned territories to support collaborative selling. Requires channel sales and partner management experience, strong relationship-building skills, a business bachelor's degree, and 1–3 years of channel or territory management experience.

Leads modernization of legacy .NET and Windows systems into scalable, resilient Linux and AWS-native platforms. Designs cloud-native architectures, production systems, infrastructure, and CI/CD pipelines while mentoring engineering teams. Applies LLMs and AI tools to development workflows and builds AI-powered features including semantic search, document ingestion, workflow automation, and agentic systems. Requires deep AWS, backend, API, distributed systems, observability, migration, and AI/ML experience.