Jobs at LambdaTest

Own renewal and retention strategies for B2B SaaS customer accounts. Monitor account health, identify churn risks, build renewal plans, conduct customer check-ins, and maximize retention and expansion. Partner with Account Managers and cross-functional teams to resolve issues, pursue upsell and cross-sell opportunities, maintain accurate CRM data, and use customer insights to improve renewal rates.

Own the end-to-end SEO, GEO, and AEO strategy for TestMu AI. Audit and optimize content, prioritize keywords and pages, build dashboards and alerts, track organic performance, and drive measurable improvements in rankings and clicks. The role is a hands-on individual contributor position requiring direct execution, content rewriting, analytics, team enablement, and leadership reporting, with potential to build a team after demonstrating impact.

Manage and grow key accounts through relationship management, product adoption, upselling, cross-selling, and stakeholder engagement. Serve as the primary client contact, identify decision-makers, analyze account performance, provide product feedback, and use industry insights to strengthen client relationships. The role requires demonstrated revenue growth, successful upsell execution, client retention, and measurable improvements in product adoption.

Own an AI-native quality engineering product surface end to end, from discovery and roadmap development through deployment, adoption, and continuous improvement. Build LLM-powered workflows and agents using Claude and MCPs, drive sprint planning and execution, analyze product usage, conduct customer research, and coordinate with engineering, sales, and leadership. The role requires strong SaaS product experience, daily hands-on AI usage, clear communication, and full accountability for product outcomes.

Drive revenue growth across APAC and EMEA by sourcing and closing new business, achieving sales targets, conducting client needs analysis, delivering executive presentations, negotiating deals, and building long-term customer relationships. The role also analyzes market trends, reports sales insights, contributes to sales strategy, and requires independently managing initiatives while collaborating with teams.