Jobs at Kustomer

Lead customer onboarding and configuration of the Kustomer platform, manage multiple implementations, integrate APIs and automations, train and advise customers, troubleshoot with Product/Engineering, document best practices, and ensure adoption and project success.

Join a Pod to design, build, and ship full-stack features using Node.js, React, Go, MongoDB, Elasticsearch, and AWS. Contribute to APIs, front-end interfaces, testing, code reviews, on-call support, and AI-powered product capabilities while collaborating with product and design.

Join a pod to ship full-stack features end-to-end using Node.js, React, Go, MongoDB, ElasticSearch, and AWS. Build APIs, front-end interfaces, and AI-powered features, optimize performance, write tests, participate in code reviews, share on-call responsibilities, and collaborate with product and design to own outcomes.

Own post-sale customer relationships: lead onboarding, drive product adoption and AI-driven automation, manage renewals and expansions, advocate customer needs cross-functionally, conduct business reviews, and travel to build high-impact relationships.

Design, build, and maintain scalable backend and infrastructure systems (50% backend, 50% infra). Improve developer experience, observability, performance, availability, and latency. Lead large-scale architectural changes (database sharding, event bus, search scaling), mentor engineers, drive cross-team best practices, and collaborate with InfoSec on compliance and security automation.

The Senior Full Stack Software Engineer will design and develop scalable web applications, work across the stack, collaborate with teams, and integrate AI features while mentoring junior developers.

As a Performance Marketing Strategist, you will lead the paid acquisition strategy, leveraging AI for campaign optimization and collaboration with Sales and RevOps to ensure revenue growth.