Search the 20 jobs at Kustomer

The Commercial Customer Success Manager at Kustomer is responsible for managing customer relationships post-sale, focusing on product adoption, identifying upsell opportunities, and working towards customer goals using Kustomer's products.

Passionate Mid-Market Account Executive with 6+ years of sales experience in closing large enterprise deals. Responsibilities include defining and executing sales goals, meeting sales quotas, acquiring new clients, delivering product demonstrations, and representing the company as an industry thought leader. Must have experience selling to Mid Tier + Enterprise accounts with complex sales cycles.

As a Data Engineer at Kustomer, you will be responsible for leveraging advanced data-engineering techniques to enhance data architecture and streamline data-ingestion processes. Your expertise will improve data-driven product offerings and provide valuable insights for strategic decision-making.

Technical Account Managers provide deep technical and product expertise to our strategic clients. They will work closely with Customer Success Managers to drive product adoption and coach our largest and most technical customers on best practices. TAMs debug and consult on highly complex technical integrations, develop tailored product- and code-based solutions, and collaborate with the Product & Engineering teams to surface feature requests that enhance the overall customer experience.

Kustomer is seeking an experienced Financial Planning & Analysis Analyst to support planning, forecasting, and analysis activities. The role involves collaborating with business partners to drive strategic and operational plans.

As a Creative Director at Kustomer, you will be responsible for driving the coherence of the brand in product through creative execution. You will tell the Kustomer story across various visual mediums, collaborate with cross-functional teams, and provide creative direction that defines Kustomer's identity. This role emphasizes building scalable design systems and processes for consistent brand expression.

As a Senior Art Director at Kustomer, you will drive coherence of the brand in product through creative execution, create compelling narratives across various visual mediums, and provide creative direction defining Kustomer's identity. This role involves building scalable design systems, designing digital graphics, banners for social and web, advertising graphics, and more.

Responsible for managing end-to-end customer relationships, ensuring customer success and value from the platform.

As a Sales Development Representative (SDR), you will support the Kustomer sales effort in multiple functions while developing your skills for a full-cycle sales role. Your daily responsibilities will include the prospecting and sourcing of potential decision makers, outbound lead generation and leading qualification meetings. You will create an excellent first impression for prospective customers over multiple channels, including email, phone, and social. You will work closely with the sales and marketing teams driving Kustomer’s message to the market.

Design, develop, and deploy robust and scalable full-stack web applications using Node.js, React, MongoDB, and AWS.

The Engineering Manager at Kustomer will oversee a software engineering team, manage team performance, provide technical mentorship, and contribute to the design and development of software solutions. They will play a key role in shaping technical vision and driving engineering excellence.

The Enterprise Account Executive will be responsible for closing large enterprise deals and driving sales initiatives for Kustomer. This role requires working with the sales leadership team to define and execute sales goals, consistently meeting sales quotas, acquiring new clients, delivering product demonstrations, and representing Kustomer as an industry thought leader.

As the Content Marketing Manager at Kustomer, you will play a pivotal role in executing Kustomer’s content marketing strategy to enhance customer experience and amplify content assets through social media.

As the Demand Manager of Digital Events at Kustomer, you will be responsible for driving marketing qualified lead generation efforts through webinars. Collaborate with various teams for seamless execution and promotion. Develop and execute demand generation plans, manage webinar programs, create promotional content, and track performance metrics.

As a Technical Support Engineer at Kustomer, you will be responsible for mastering the Kustomer platform to diagnose and resolve customer issues, provide technical help, document knowledge, and ensure customer satisfaction. This role involves collaborating with customers and internal teams to deliver world-class customer experiences.

Seeking a Security and Privacy Engineer to oversee security operations and ensure compliance with high standards. Responsibilities include security tooling oversight, bug bounty program management, compliance mastery, GitHub security excellence, CI/CD security innovation, DLP alerting ownership, security project leadership, and application security program development.

Seeking a dynamic Inbound Business Development Representative to engage, qualify, and convert leads into potential sales opportunities. Responsibilities include responding to inquiries, qualifying leads, providing product information, coordinating sales meetings, and maintaining CRM records. Requires 1+ years of B2B SaaS sales development experience, strong communication skills, organizational abilities, and familiarity with CRM tools.

Passionate Account Executive with 5-10 years of quota-carrying sales experience in closing large enterprise deals. Responsible for defining and executing sales goals, acquiring new clients, delivering value propositions, and representing the company as an industry thought leader. Must have a proven track record of exceeding sales quotas and experience in early-stage growth startups. Remote role based in the US.

Kustomer is seeking a full stack React Native Engineer to take ownership of the React Native SDK and make contributions to web applications. Responsibilities include developing robust code, designing scalable backend applications, collaborating with cross-functional teams, and staying updated on mobile development trends.

As a Partner Manager (Agency) at Kustomer, you will support our efforts in scaling and enriching our business network through strategic agency partnerships. Your responsibilities include identifying and developing new agency partners, being a trusted advisor to partners, and owning relationships at all levels of the partner organization to drive qualified business to Kustomer and the partner.