Search the 15 jobs at Kustomer

As the Director of Pricing and Deal Strategy, you'll develop and execute pricing strategies, collaborate with cross-functional teams, and optimize revenue and profitability. You'll conduct market research to identify pricing trends and work closely with sales and customer success to determine pricing approaches for strategic deals.

The Pricing & Deal Strategy Manager will develop and execute strategies that maximize revenue and profitability, focusing on pricing models and competitive analysis. The role involves collaboration with product management, sales, and marketing teams to align pricing strategies with market trends and customer needs.

Kustomer is looking for a Full Stack Engineer to design, develop, and deploy robust and scalable web applications using Node.js, React, MongoDB, and AWS. The role involves collaborating with cross-functional teams, building efficient backend and frontend components, developing APIs, optimizing application performance, conducting testing, and deploying applications on AWS.

The Director of Solutions Consulting leads the vision and execution of Kustomer’s solutions consulting practice, guiding technical aspects of the pre-sales cycle and collaborating with various teams to enhance customer interactions. This role involves strategic leadership, enabling effective demonstrations and presentations to prospects, and shaping the technical capabilities of the solutions consulting team to meet revenue targets.

The Customer Success Manager at Kustomer is responsible for managing post-sale customer relationships, ensuring product adoption and customer satisfaction, conducting business reviews, and handling renewals. The role involves collaborating with the implementation team to oversee onboarding and coordinating with customers to understand their KPIs and goals, while also providing valuable feedback to the product organization.

As a Product Manager at Kustomer, you will develop and execute product strategies, collaborate with various teams, analyze customer insights and market trends, oversee product development, and manage stakeholder relations to ensure successful product launches.

The Head of Growth and Revenue Marketing at Kustomer is responsible for creating and managing a demand generation engine that drives scalable growth. This role involves strategic planning, content marketing, digital events, paid advertising, SEO, and email marketing to maximize ROI and support pipeline growth, aligning closely with sales and marketing leadership.

The Manual Quality Assurance Engineer will manage all manual QA processes for a web application, creating and executing test cases, performing exploratory and boundary testing, and collaborating with teams to align testing strategies with user experience and business goals.

The TechOps Systems Engineer at Kustomer is responsible for providing technical support and customer service, managing hardware inventories, and supporting an Apple-based environment. They facilitate communication through various channels and implement automation where needed, ensuring efficient operations within the TechOps team.

As a Full Stack Engineer, you will design and deploy scalable web applications emphasizing backend development, collaborate with teams on project requirements, develop APIs, optimize performance, write maintainable code, and troubleshoot production issues, all while using technologies like Node.js, React, and MongoDB.

As a Data Engineer at Kustomer, you'll enhance data architecture and streamline ingestion processes to improve data-driven products. You'll analyze datasets, partner with stakeholders for insights, debug data issues, and oversee data pipelines, ensuring data integrity and privacy.

The Infrastructure Engineer at Kustomer will build and maintain software infrastructure and automation capabilities, focusing on deployment, testing, performance, and scalability. This role involves conducting reviews, providing support in systems architecture design, and leading initiatives for application performance monitoring and continuous integration.

As a Full Stack Engineer, you will design, develop, and deploy scalable web applications using Node.js and React, collaborating with cross-functional teams to build user interfaces and backend components. You'll optimize performance, test applications, and monitor production issues while implementing best practices and ensuring data integrity.

As a Software Engineer at Kustomer, you'll build and improve systems across teams, enhancing developer experience, application observability, and backend components. Responsibilities include developing infrastructure, driving scalability, maintaining performance, and leading migrations, with a focus on backend systems (75%) and infrastructure (25%).

The Partner Manager at Kustomer will focus on building and managing strategic partnerships, particularly with BPOs and technology partners, to drive revenue growth and enhance the sales pipeline. The role involves relationship management and creating mutual benefits for both Kustomer and its partners.