Jobs at Kumon North America, Inc.

Supports Kumon franchisees across Ontario through center visits, coaching, operational guidance, compliance follow-up, performance monitoring, and growth initiatives. Builds franchisee relationships, improves instructional and customer experience standards, supports new center openings, analyzes market opportunities, and collaborates with regional teams. The role requires extensive travel, including regular center visits and occasional Saturdays.

Leads franchisee recruitment lead generation strategy and campaign execution across digital and non-digital channels. Establishes lead-quality standards, develops segmentation and targeting strategies, analyzes campaign and pipeline performance, coordinates agencies, and recommends data-driven improvements. Partners cross-functionally to improve prospect conversion into franchisee training registrations across the United States and Canada.

Design, develop, deploy, and support custom Salesforce solutions across Service, Experience, and Marketing Cloud. Build Apex, LWC, integrations, data models, automation, and AI-driven Agentforce capabilities. Own solutions from requirements gathering through production support, troubleshoot issues, participate in code reviews and Agile ceremonies, and translate business needs into scalable technical solutions.

Supports approximately 20–30 franchise locations across the Southeast by evaluating compliance, instructional quality, operations, financial performance, safety, and brand standards. Advises franchisees on improving profitability, competitiveness, and center performance; provides training and accountability; monitors trends and best practices; assesses local markets; and supports new center openings. The role requires frequent regional field travel, after-school visits, and periodic overnight travel.

Supports approximately 20–30 franchise locations by evaluating compliance, instructional quality, operations, financial performance, brand standards, maintenance, and safety. Advises franchisees on profitability, competitiveness, and center performance; provides training and accountability; monitors trends and best practices; assesses local markets; and supports new center openings. This remote, field-based role requires frequent regional travel and on-site visits several days per week.

Supports approximately 20–30 Kumon franchise locations by evaluating instructional quality, operations, financial performance, safety, and brand standards. Advises franchisees on profitability, competitiveness, market conditions, and performance improvement. Trains and guides franchisees, supports new center openings, monitors trends and best practices, and conducts frequent on-site evaluations across the assigned regional territory.