Jobs at Known

Lead client engagements using data science, AI, advanced analytics, statistical modeling, experimentation, and marketing measurement. Manage and develop analysts and data scientists, advise quantitative researchers, pitch projects, grow client relationships, and provide thought leadership on machine learning and emerging AI methods. Translate technical work into strategic recommendations for clients and executives.

Lead social-first creative strategy and execution across social, digital, brand, OOH, video, and experiential campaigns. Manage and mentor creative teams, oversee concepts through delivery, ensure brand standards and budgets, present work to stakeholders, and partner with client, strategy, media, and operations teams. Translate consumer insights and business objectives into breakthrough integrated campaigns while supporting new business development and managing multiple projects under tight deadlines.

Support end-to-end digital advertising campaign execution, including measurement setup, ad tagging, pixeling, trafficking, creative rotation management, quality assurance, troubleshooting, and post-launch analysis. Collaborate with media, creative, and platform partners; optimize operational workflows; and monitor changes in ad technology, privacy regulations, and cookie deprecation to recommend effective campaign solutions.

The Associate Director, Media Operations will establish media processes and best practices, identify operational risks, train teams, support agency tools, onboard accounts, and coordinate cross-functional stakeholders. The role oversees media workflows including planning, campaign execution, trafficking, reporting, asset management, billing, and reconciliation. It may also provide project management support for clients and initiatives while ensuring timely, high-quality delivery in a fast-paced environment.

Leads the data science function for media campaigns, serving as the primary client contact for optimization and analytics. Owns campaign measurement, experimentation, reporting, performance evaluation, and ROI analysis across media channels. Partners with analysts, data scientists, engineers, strategists, agency leadership, and executive stakeholders to translate business goals into quantitative solutions and deliver actionable insights.

Leads Known’s programmatic media practice, owning P&L, growth, client relationships, team development, new business, vendor strategy, campaign standards, and video, CTV, and audio strategy. Sets the practice’s strategic direction, quality and measurement standards, R&D priorities, and operating model while balancing performance, brand suitability, reach, efficiency, and inventory quality. Partners cross-functionally with media, analytics, data science, and engineering teams and represents the company externally.

Manage paid search campaign launches, trafficking, QA, monitoring, analytics, optimization, experimentation, reporting, and billing across Google, Microsoft, and Apple platforms. Present campaign analyses and recommendations to clients, validate data, identify setup issues, improve ROI, and contribute to campaign planning and analytical methodologies.

Lead media science strategy and measurement for client campaigns, manage and mentor data scientists, develop experimentation and optimization approaches, collaborate with media strategists and engineers to productionalize solutions, and communicate insights that drive business outcomes.

Oversee execution and optimization of programmatic media campaigns across multiple DSPs. Collaborate with account leads, provide clients with performance updates and insights, test platform features, troubleshoot technical issues, and improve internal tools and best practices. The role requires programmatic advertising expertise, experience with DV360, The Trade Desk, and Amazon DSP, campaign experience across OLV and YouTube, strong analytical skills, and effective communication.

Leads paid social strategy, campaign management, performance optimization, reporting, and client communication across multiple accounts. Manages and develops the paid social team, oversees budgets, KPIs, deadlines, best practices, platform relationships, and vendor collaboration. Translates client business objectives into cross-channel social strategies, incorporates analytics, automation, AI, and optimization algorithms, and contributes to pitches and industry thought leadership.

Conduct statistical analysis, media measurement, experimentation, and campaign optimization using Python, SQL, and advanced analytics. Translate client objectives into measurement strategies, manage datasets, develop reproducible analyses, create dashboards and reports, and present actionable insights. Independently manage workstreams, collaborate with data scientists and engineers, support productionization of tools, and serve as a key client contact for campaign measurement, optimization, and data infrastructure.

The VP of Client Experience (Experiential) will manage key client relationships, drive new opportunities, and integrate data-driven strategy with creative execution in experiential marketing.

Develop and support cross-channel media strategy and planning, collaborate with data science and channel teams, manage client relationships and budgets, oversee campaign execution and measurement, and produce competitive and audience insights to inform media plans.

Own day-to-day office operations at Known's NYC headquarters, managing facilities, vendors, supplies, mail, onboarding logistics, and event coordination. Support workplace experience, internal communications, employee engagement programs, and cross-office collaboration to create a welcoming, well-run workplace.

Own and operate the companys Atlassian and SaaS/identity platforms. Design and maintain Jira Service Management workflows, automation, and SLAs; manage Entra ID and SCIM provisioning; administer Slack, Google Workspace, M365, Jamf, Zoom, and other SaaS; build automations (N8N, scripting, AI) to reduce manual work; manage joiner/mover/leaver processes; partner with Security on access reviews and audit readiness; and write system documentation.