Jobs at Knix

Leads store shifts, coaches team members, drives sales and retail KPIs, delivers exceptional customer experiences, maintains visual standards, oversees inventory and shipments, and ensures compliance with POS, loss prevention, health, and safety procedures. Works as leader-on-duty, opening and closing the store while fostering an inclusive, high-energy environment.

Own Kt.'s brand and marketing strategy across positioning, campaigns, product launches, content, partnerships, social, influencer programs, and cultural moments. Translate consumer insights about tweens and parents into compelling brand stories, coordinate cross-functional teams, manage the marketing calendar, and connect brand-building efforts to measurable commercial results across the DTC customer journey.

Provide inclusive, personalized customer experiences in a retail apparel store. Assist customers with product selection and fit, meet sales goals and KPIs, maintain product knowledge, support visual standards and store organization, and handle customer concerns. The role requires flexibility, initiative, teamwork, mobility, lifting packages up to 25 pounds, and availability for evening, weekend, and holiday shifts.

Lead end-to-end UX/UI for Knix brands across web and mobile, owning redesigns and optimizations (homepage, PDP, PLP, cart, checkout). Create and maintain a living design system, produce high-fidelity visual and interaction specs, partner with product and engineering, drive conversion-focused improvements, and lead qualitative and quantitative research to inform product direction.

Provide customers with a warm, inclusive in-store experience through personalized product guidance and fitting support. Meet sales goals and KPIs, maintain product knowledge, support visual standards and store operations, handle customer concerns, and contribute to a positive, customer-focused team environment. The role requires flexibility for evening, weekend, and holiday shifts, along with the ability to lift up to 25 pounds and remain mobile throughout shifts.

Provide inclusive, personalized customer experiences in a retail apparel store. Guide customers toward suitable products and fit, meet sales targets and KPIs, maintain product knowledge, support visual standards and store operations, handle customer concerns, and contribute to a positive, high-energy team environment.

Provide inclusive, personalized customer experiences in-store by understanding customer needs, recommending products, supporting fitting-room confidence, meeting sales KPIs, maintaining visual standards, and assisting with store operations. The role requires flexibility, initiative, teamwork, product knowledge, and availability for evening, weekend, and holiday shifts. Associates must be authorized to work in Canada, at least 18 years old, able to lift up to 25 pounds, and remain active throughout shifts.

Create inclusive, personalized in-store customer experiences; recommend products and fittings; meet sales goals and KPIs; maintain product knowledge, visual standards, store organization, and customer-ready operations; handle customer objections and escalate issues when needed. The role requires teamwork, initiative, flexibility, physical mobility, package handling, and availability for evening, weekend, and holiday shifts.

Creates inclusive in-store customer experiences through personalized product guidance, fitting support, and attentive service. Meets sales goals and KPIs, maintains product and promotion knowledge, supports visual standards and store operations, handles customer objections, and contributes to a positive team environment. The role requires flexible availability, physical ability to lift packages up to 25 pounds, and legal authorization to work in Canada.

Coordinate end-to-end e-commerce photo shoots and support larger campaign productions. Manage shoot logistics, samples, call sheets, talent schedules, vendors, equipment, catering, on-set activities, digital assets, project statuses, expenses, and invoices. Partner with creative, merchandising, inventory, agencies, studios, and crews to keep productions on schedule and within budget while maintaining inclusive, high-quality environments.

Leads creative operations across three brands by managing brief intake, prioritization, workflows, workback schedules, timelines, budgets, resource planning, and go-to-market execution. Oversees capacity and traffic management, improves operational systems and processes, coordinates cross-functional stakeholders, ensures campaign readiness, and resolves risks and dependencies. Supervises and develops Creative Operations team members while maintaining delivery quality and launch timelines.

Leads public relations, corporate communications, creator and content partnerships, community initiatives, affiliate marketing, brand experiences, and strategic partnerships across Knix brands. Manages a team of three, agencies, and external partners; develops integrated strategies, oversees execution, tracks KPIs, manages budgets, and drives brand awareness, cultural relevance, consumer engagement, and earned media across North America.

Deliver a warm, inclusive in-store experience by listening to customers, recommending and fitting products, meeting sales KPIs, maintaining visual and operational standards, handling customer issues, and escalating to management when needed. Remain product-knowledgeable and work a flexible schedule including evenings, weekends, and holidays.

Provide inclusive, customer-focused sales and fitting-room assistance, meet sales KPIs, maintain visual and operational standards, support store operations, and escalate issues to management. Deliver high-energy service and personalized product guidance to drive conversion and customer confidence.