Jobs at Knichel Logistics, Inc.

Coordinate customer orders, monitor and track shipments, confirm pickups and deliveries with carriers, update shipment portals, escalate service issues, manage driver detention notifications, and provide phone and email customer service to ensure timely, accurate logistics execution.

Manage truckload freight procurement and carrier relationships, negotiate rates, source capacity via load boards and TMS, ensure carrier compliance, monitor shipments, provide customer service, and support continuous improvement.

Develop and manage pricing strategies and RFP responses using advanced Excel and Power BI. Analyze carrier rates and transportation costs, collaborate with sales, operations, and procurement, deliver data-driven presentations, and recommend process improvements to optimize pricing and profitability.

Lead strategy, lifecycle, and adoption of business applications (TMS, Microsoft 365, Power BI, data warehouse, AI). Manage roadmap, vendor relationships, automation (Power Automate, RPA), integrations, and cross-functional process improvements. Drive change management, training, and measurement of system adoption to scale operations and enable data-driven decisions.

The Sales Account Executive generates business revenue through building relationships with customers, negotiating deals, and providing excellent service. Responsibilities include managing sales leads, submitting pricing, handling customer issues, and ensuring effective communication with internal departments.

Coordinate intermodal rail shipments including order entry, planning, scheduling, and drayage coordination. Monitor shipments for on-time pickup/delivery, resolve escalated customer issues, and collaborate with sales, operations, and procurement to optimize service.