Teams at Knichel Logistics, Inc.

Coordinate customer orders, monitor and track shipments, confirm pickups and deliveries with carriers, update shipment portals, escalate service issues, manage driver detention notifications, and provide phone and email customer service to ensure timely, accurate logistics execution.

Manage truckload freight procurement and carrier relationships, negotiate rates, source capacity via load boards and TMS, ensure carrier compliance, monitor shipments, provide customer service, and support continuous improvement.

Develop and manage pricing strategies and RFP responses using advanced Excel and Power BI. Analyze carrier rates and transportation costs, collaborate with sales, operations, and procurement, deliver data-driven presentations, and recommend process improvements to optimize pricing and profitability.