Jobs at Klue

Own the full B2B customer relationship from onboarding through renewal and expansion. Drive adoption, platform completeness, ROI documentation, stakeholder engagement, change management, and commercial outcomes. Lead cross-functional account teams, identify risks and opportunities, support AI and integration deployments, and build trusted relationships from champions to executive buyers.

Own the full B2B customer lifecycle from onboarding through renewal and expansion. Drive platform adoption, demonstrate measurable ROI, identify risks, lead change management, and build relationships across customer organizations. Manage commercial outcomes, including renewals, upsells, and cross-sells, while coordinating cross-functional account teams. Help customers adopt Klue’s AI agents, integrations, and new capabilities.

Generate outbound and inbound leads through account research, cold and warm calling, personalized email, LinkedIn, and AI-powered prospecting. Lead introductory discovery calls, identify prospect pain points, communicate Klue’s value, and contribute to sales technology and process improvement projects. Participate in structured onboarding and ongoing training while developing toward broader sales responsibilities and mentoring newer SDRs.

Own the strategy, roadmap, customer discovery, AI quality standards, pricing, packaging, launch, and commercial outcomes for Klue’s AI-first competitive intelligence product. Partner with engineering, design, sales, and marketing to double product revenue within 12 months, improve retention, accelerate shipping, establish AI evaluation standards, and build customer- and sales-generated pipeline.

Leads enterprise security, compliance, and IT operations, establishing a unified roadmap and team. Owns security posture, incident readiness, SOC 2, NIST, BSIMM, privacy, vendor reviews, data protection agreements, AI governance, access controls, employee technology, corporate system reliability, budgets, and audit readiness. Partners with engineering, product, sales, people teams, customers, and executive leadership to protect sensitive data and scale secure operations.

Own Klue’s platform engineering, infrastructure, Kubernetes, CI/CD, observability, security controls, compliance automation, and cloud cost optimization. Build reusable Pulumi components, operate GKE, improve developer self-service, reduce operational toil, strengthen software supply-chain security, and support SOC 2 readiness. The role requires hands-on production systems experience, on-call participation, strong cloud and Kubernetes expertise, and ownership of scalable internal platforms.

The Director of Demand Generation owns end-to-end B2B SaaS demand generation, including email, paid, webinar, event, community, and partnership campaigns. The role manages campaign performance, pipeline contribution, event execution, SDR targeting and strategy, marketing operations priorities, and AI workflow development. It partners closely with sales, SDR, RevOps, content, and design teams while improving marketing ROI, pipeline generation, and team performance in a lean, office-first hybrid environment.

Creates and distributes social and video content across LinkedIn and YouTube. Responsibilities include filming, editing, scripting, b-roll capture, managing production calendars, leading creative campaigns, coordinating external contractors, repurposing content, developing original series concepts, tracking channel performance, and producing customer stories and advertising assets.

Lead design and delivery of LLM-powered agent and retrieval systems: build backend retrieval pipelines, orchestration and evaluation frameworks, optimize ranking and latency, integrate vector DBs and cloud infrastructure, collaborate with product and data teams, and drive production readiness for search and agentic workflows.