Jobs at Klue

Manage full customer lifecycle from onboarding to renewal and expansion. Drive adoption, demonstrate ROI, identify upsell opportunities, and lead cross-functional account teams. Proactively flag risk, multi-thread accounts, and enable customers to use Klue's AI-driven competitive intelligence platform.

Lead end-to-end win/loss/churn research programs: onboard customers, conduct high-signal interviews, analyze findings, and deliver actionable reports. Train and tune AI interviewers, improve workflows, partner with customers and CSMs to drive renewal and expansion, and scale research through AI while preserving human-led high-trust conversations.

Lead end-to-end design of a new AI product: craft polished, human-centric interfaces, ship code directly, collaborate with researchers and ML specialists, and use AI tools to accelerate outcomes and deliver customer value each sprint.

As a Social & Video Creator, you will produce video content and manage social content across platforms like LinkedIn and YouTube, focusing on brand storytelling and audience engagement through creative campaigns.

The Senior Software Engineer will develop LLM-powered agents for search and retrieval systems, optimize backend architectures and workflows, and evaluate agent performance while collaborating with teams to enhance customer experience.

Build and operate LLM-powered agent backends at scale: design retrieval and orchestration pipelines, optimize latency and inference cost, develop evaluation and human-in-the-loop systems, and own end-to-end projects from architecture to production readiness while collaborating with product, infrastructure, and data teams.

Run high-volume, multi-channel outreach to recruit qualified participants for B2B win-loss research programs. Manage ~30 programs, keep HubSpot records accurate, qualify interview opportunities, coordinate with CSMs and Researchers, propose solutions for stalled programs, and continuously improve outreach strategies using AI and automation.

As an Account Specialist at Klue, you'll generate leads through targeted prospecting and nurturing inbound leads, lead discovery calls, and improve sales processes while developing sales skills and mentoring newer SDRs.