Keystone Advisors
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As a Retention Specialist, you will provide exceptional customer service, make calls to assist clients with inquiries, develop retention strategies, negotiate contract renewals, and educate customers about health plan benefits. You will resolve customer issues and collaborate with other departments to enhance customer satisfaction and retention efforts.
The Marketing Manager will lead campaigns focused on customer acquisition and retention, manage relationships with partners, and collaborate with internal teams to align marketing strategies with business goals. Responsibilities include developing digital campaigns, enhancing customer engagement, creating content, tracking campaign performance, and organizing community outreach events.
As a Bilingual Spanish Contracting Representative, you will handle licensing and contracting for agents, provide support through phone and email, and assist in recruiting new agents. You'll help build relationships with partners and ensure they have the necessary resources to succeed.