Jobs at Kele, Inc.

Owns Kele’s API gateway and integration layer, developing secure APIs and services connecting ERP, CRM, PIM, e-commerce, and SQL Server environments. Responsibilities include Azure hosting, API security, production incident leadership, Agile participation, prototyping, stakeholder demonstrations, and end-to-end project planning. The role requires hands-on C#/.NET Core and Angular development, enterprise integration expertise, cloud transition knowledge, and strong communication skills.

Leads a team of 4–6 Account Managers to drive revenue, margin, customer engagement, and account growth. Responsibilities include sales coaching, performance management, forecasting, CRM governance, territory planning, pricing discipline, pipeline reviews, and cross-functional collaboration with Marketing, Finance, Operations, Product, IT, and Sales Operations. Uses Microsoft Dynamics CRM and Power BI to monitor performance, improve forecast accuracy, identify growth opportunities, and reinforce standardized sales processes.

Drive full-cycle B2B technology sales across data center system integrators, equipment manufacturers, and OEMs. Responsibilities include prospecting, account expansion, territory planning, complex solution selling, proposals, negotiations, partner collaboration, pipeline forecasting, and meeting revenue targets. The role requires building relationships with technical and executive stakeholders, presenting solution architectures and ROI models, monitoring market trends, and providing customer feedback to influence product strategy.

Sell Kele products and solutions to new and existing customers, grow account revenue, manage Salesforce data, meet sales quotas, resolve customer issues, and collaborate with internal teams to support customer needs and minimize downtime.

Own and drive execution of high-value, complex customer programs (especially data center projects). Build end-to-end program plans, coordinate cross-functional teams, manage dependencies, resolve risks, maintain documentation, and represent status to customers and senior leadership.

Entry-level inside sales role focused on customer service, order entry, basic quoting, follow-up on orders/shipments, and escalating complex issues. Build product knowledge, maintain accurate records, and support sales team through phone, email, and chat interactions.

Provide cross-functional administrative and coordination support for active projects: track submittals/RFIs, maintain project documentation in CRM/ERP, manage field service orders in M3, assemble bid packages, monitor schedules and milestones, coordinate vendors/manufacturers, produce status reports, and support closeout billing to ensure projects progress smoothly and documentation is complete.

Lead brand strategy by synthesizing customer and market insights into persona-driven activations, messaging, and lifecycle programs. Partner with Marketing, Sales, and Analytics to define brand architecture, forecast ROI, monitor KPIs (e.g., NPS), and drive differentiated, measurable growth across channels.

Coordinate and drive Kele's panel program processes by communicating with customers, panel shop and engineering, analyzing sales and production data, ensuring correct material selection and UL adherence, resolving customer inquiries, supporting sales and costing efforts, and developing/improving procedures to align production with customer requirements.

Generate revenue and grow/retain industrial process customer accounts through networking, visits, calls, and business development. Present solutions, meet sales quotas, maintain account plans and CRM data, coordinate with internal technical and leadership teams, resolve customer issues, and develop technical product knowledge to increase wallet share.

Drive revenue growth and retain/expand industrial factory and process accounts through prospecting, customer visits, calls, and strategic account planning. Present solutions, meet sales quotas, use company selling tools and CRM, collaborate with internal technical and leadership teams, and maintain account plans and activity records.

Performs day-to-day accounts receivable tasks: monitor AR emails, collect past-due receivables, onboard customers, process tax exemptions and credits, resolve account application and partial payment issues, and maintain account balances.

Provide in-branch and phone/email sales support: assist walk-ins, process orders, provide quotes, resolve order issues, support outside sales and contractors, maintain product knowledge, and perform shipping/receiving and inventory tasks.

Manage and scale paid search and shopping campaigns across Google and Microsoft for a 100K+ SKU eCommerce catalog. Build repeatable frameworks, orchestrate AI across creative, bidding, feed management, and analytics, run controlled incrementality tests, and collaborate cross-functionally to drive EBITDA-accretive paid media growth.

Support hub-and-spoke distribution by evaluating shortages, making sourcing recommendations, executing purchase orders and inter-branch transfers, monitoring dropship orders, maintaining inventory health, coordinating suppliers and internal stakeholders, and developing/tracking KPIs to ensure on-time delivery and efficient network fulfillment.

Design, build, and maintain data warehouses and ETL pipelines using Azure SQL and Azure Data Factory. Collaborate with analytics and business partners to define requirements, improve data quality/governance, run migrations from on-prem SQL, optimize stored procedures and replication, support CI/CD for multiple environments, and document work in Jira.